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"Marshall did a wonderful Job. House looks perfect’"

"Unfortunately my experience with Couto Construction has proven to be the costliest mistake I’ve ever made, in terms of money and stress. I would never recommend them for any large job of any complexity or requiring good craftsmanship. After interviewing three contractors for extensive exterior work on my house, Couto Construction, although coming in with the highest estimate, was selected based on the company’s overall great reviews on Angi’s List and high Better Business Bureau rating. The company's representatives also seemed to understand the project goal. The co-owner expressed enthusiasm about working on what he called a “legacy project” and assured me that the company had workmen with the necessary skills to complete the job well. The contract was signed July 18, 2020. Work began January 22, 2021 and stopped March 10, 2021, totaling approximately 29 working days. Work on the front of the house was not completed pending agreement on an acceptable work plan and estimate for repair of the front porch, which was not able to be assessed until the aluminum siding had been stripped. This work was dealt with in a separate contract. The crews were very hard working but the emphasis was on speed over quality, resulting in careless mistakes and mediocre workmanship. On April 10, 2021 an email was sent to the owners of Couto Construction expressing concern with the quality of the work done to date, much of which became fully apparent after the snow had melted from the roof and the temperatures began to get warmer. These issues included chipped and lifting roof shingles; peaks and valleys along the newly installed ridge vent; bent, dented and dog-earred drip edges; and warped, lifting siding shingles. While the company has addressed some of these issues, its response has been slow, incomplete and of mixed success. Between April 21 and September 7, 2021, Couto workmen spent approximately 12-15 days on site and as many days in meetings or text message exchanges in response to my inquiries about when these issues would be fully addressed. Typically a workman would show up for 1-2 days, then weeks would go by with no word from the contractor until I texted or phoned, then the pattern would repeat itself. Rectifying the issues with my contract has clearly been secondary to quickly turning over smaller, more lucrative projects. To date, about ¾ of the roof issues have been addressed with mixed results; and no viable solution to the shingle siding problems were found. Though the siding was not installed according to the instructions on the product packaging, the contractor is stating that the shingles were faulty (which is being denied by the manufacturer) and were already warped out coming out of the box. If that was the case, a professional installer should not have put a warped product up in the first place. In February 2022 two options were presented to Couto to resolve the siding stalemate. Option 1 proved unfeasible and the company has been silent on option 2 since March. It is outrageous that I should still be dealing with this 1 ½ years after work began and almost 2 years after the contract was originally signed. I cannot express my level of frustration with this company."

"This company should not be in business. By far the worst interaction I’ve ever had with a sales person for my entire life. Do not use this company."

"Service was excellent from initial contact through assembly complete. I was very pleased with the work and the product. I definitely recommend them."

"Justin and Ryan did a phenomenal job! They worked with me in creating my vision for my master bathroom at a great cost! They were very professional and got the bathroom done quickly. Great Work! "

"This is a new review for Watertight Pro. This is my third time using this company. Again all I have are superlatives. I know I can count on Manny and his team to deliver great workmanship. I needed to have almost all of my inside walls, ceilings and trim painted. Also needed to have my house and rock wall power washed. And then while the job was happening, I had other issues I asked Manny to address if possible and he delivered on every problem I had. First off, most of the inside painting was done by George who is a magician. He is so proficeent and meticulous, the results were better than I could have hoped. He even painted our metal heating grates. Can't say enough about the great job he did. Manny and his team also did a super job power washing our Hardee board, which over the years had a lot of moss accumulating. He also power washed our rock wall and that came out great as well. The rock wall needed some masonry work and Mannys team also handled that,. came out fantastic. I had a porch door that wouldn't open. Manny took the trim off (on the outside), releveled the door and it now opens closes as it should. We had another door that would stick, i mentioned it and next thing it was fixed by George. Our deck needed to be painted as well and they sanded/scraped and put 2 new coats on and it looks great. They also fixed some trim on the deck that had come loose. Finally, our shed had algae all over its roof and they power washed that as well. I could go on and on. My front stoop needed some masonry work and Manny handled that himself and did a great job. What I love about Watertight Pro is once they start a job, they stay with it til completed. They were here 9 days in a row, including 2 weekends. The work I had done would have normally required multiple companies to complete. Quality work at a fair price. They have an A plus plus rating from me. If needed I will use them again for sure."

"Tony is a great guy - friendly and a good communicator - answers the phone and responds to messages. The repair was quickly implemented at a fair price."