Get matched with top foundation drain installation pros in Reading, MA

"I am reminded again why it is so priceless to find a contractor you can trust to keep things up and running. I managed to break one of the blades in my existing disposal, so I ordered a replacement unit and called Platinum Plumbing to set up an appointment to get it installed. While in the course of emptying the contents of my under-sink cabinets, as Murphy's Law would have it, I discovered evidence of a pretty serious leak. Although the initial appointment was just to replace the disposal, I told Robert about the leak I had discovered, and he quickly diagnosed it as a faulty faucet. Thankfully, he had a gorgeous Kohler faucet & spray attachment in stock in his truck, so he was able to swap out the faulty faucet for a very nice upgraded replacement. He also discovered a serious crack in the original copper pipe feeding out of the sink drain, so he cut the cracked piece out and put in the necessary fittings to get everything back ship-shape and leak-free. As always, Robert did absolutely fantastic work on everything, and cleaned up after he was done -- I almost hate to admit it, but I'm actually looking forward to washing the dishes tonight. The price was absolutely fair for all that he did, as well. I love doing business with Robert -- he always arrives at the promised time, is very friendly and professional, clearly knows his stuff, and shows you what's going on before (and after) he does the work. Highly recommended for any job, big or small!"

"Wow! Unbelievable! If we ever have a water problem again, Pioneer will be the only waterproofing company that we call. We were getting some water in our basement which has a stack-stone foundation and radiant floor heating. We interviewed three companies and were particularly concerned about a solution that would stop the water without compromising the radiant tubes that were in the floor. Initially, Pioneer recommended a baseboard system that would run along the outside of the wall. Upon inspection, Mike Oliveira discussed a traditional drain to sump pump solution. We reiterated our concern about puncturing a tube in the floor and Mike assured us that he and his team would hand chisel potential problem areas to avoid the tubing. Moreover, this solution would save us roughly $2K and give us a lifetime guarantee vs. a 25 year guarantee on the baseboard system. The team showed up on time, cleared a 50' span of concrete by Noon, uncovered two sections of radiant tubing without puncturing the line, installed the moisture barrier, sump pump and new concrete by 4 p.m. They had to drill through a hefty header board to connect the pump line to an existing drainage line that carries water away from home and that was completed by 5:30 p.m. Mike came back in a week and we tested the fix using free-flow from our sprinkler system -- it worked perfectly. Subsequently we've had some consistent spring rain and absolutely no water in the basement. The team (including sales, service, billing, installation) was professional, courteous and available when we had questions. They saved us money, fixed our problem and provided a lifetime guarantee. We're both ecstatic and amazed!"

"Just purchased home,and second day in heavy rain caused pump to fail. Called andin less than 3 hours I had them at my house with a replacement pump and installed. They stayed till basement was cleared and said they would return in the next day to finish job. Showed up on time as scheduled and finished beyond my exspectations.i cannot say enough about this company. Truly deliver what they promise. From sales staff to the installer. Also a courtesy call back to make sure I was satisfied. This is the go to company for any of your basement needs."

"I was really happy with the guys they made it very easy and done an excellent job. We had multiple leaks in our basement and they repaired the foundation and waterproofed it for us. Thanks again would highly recommend !!"

"Great experience with these guys. My mothers basement was leaking through the foundation and they fixed it fast and we'll."

"he replaced the faucets quickly and efficiently. explained what he was doing at every step. and showed us an effective solution for clearing the washer drain by pouring bleach down it. such a simple solution for something that caused us so many problems!"

"Topic is a home water supply Shallow Well which operates with a shallow well jet pump + pressure tank installed in the basement. I had been collecting parts over the summer, as I knew the original to house jet pump would go out soon some day and with covid parts are hard to get quick, so started collecting ahead of time. Glad I did as the pump started leaking, from the housing. Replacement needed. Not an emergency but time to get it replaced. Was a ticking clock as it also looked like the pump was twisting putting stress on piping as original owner did not mount it and other fittings had large amounts of corrosion on them. I supplied these parts for the job: new 1hp jet pump, 44 Gal. pressure tank with T package, water filter housing, brass fittings, brass check valve, brass ball valves, 1" copper pipe and some copper fitting, and 2x10 pressure treated board to mount the pump/board to the floor with concrete anchors. Called up Sila on 10/14, master plumber Dave was available on 10/16 to come quote the job of installing what I supplied and misc. parts still needed. Talked with me and received my requests for specific design wants and he supplied his opinions & additional ideas and other options like wall mounting of water filter, sensor shutoff option and different water filter all together and we worked out the plan, did not do the different filter or sensor though. Talked about brass pipe and fittings at the pump up to the pressure tank and we agreed what I had purchased was good and would last a lifetime, vs copper all the way which would still last a long time. Quoted $2800 with water filter bypassing and $2600 without the water filter bypassing. Job was scheduled for 10/22. Quote was high level line item as listed here. Came a bit late on 10/14, due to an emergency call, no big deal Dave called to let me know. Was on time for installation on 10/22, 7:30am. Two workers on Job (Dave + 1, sorry I’m horrible with names +1 was an electrician and was helping Dave) Job took ~ 8 hours to finish. What was not able to be completed: Was not able to replace old original check valve. Well started to suck air when old was started to be removed, confirming there is no foot valve on the line or a broken one, so old check valve was kept. Concern was not being able to recover from air going down the well pipe causing priming issues. At this point the job would require a well expert and was not able to be replaced by Sila. What part of job was mis-understood: Mounting of jet pump to board/floor. Ended up missing the concrete anchors to start and installing after the fact with a different method. Made it more difficult to mount the pump and did scratch the rust proof paint. But it got done. Nice and sturdy. What was complicated on the job: Something that should have not been an issue at all went wrong. I had purchased 1” brass unions. There were two unions installed. One was found to be causing leaks during the initial job installation. This caused extra rework during the initial job. After job completion and area dried with a fan, it was found that both unions were leaking. The original one that had issues in the initial job and the 2nd one. One is pre pump and one is post pump. Called Sila office on 10/23 and told them what was happening, Dave’s earliest availability to come back was was 10/26. He was on time on 10/26. Dave stated that 1 union was giving trouble and replaced it with one spare that I had also purchased. When looking at the 2nd union again he was not able to get it to seal and he made the call and changed the design to direct copper connection and no union, I did not object as at this point just wanted the job done. No More leaks on that location, but also no ability to easily break the connection for future maintenance. When left no leaks. However, after using water for a while the 1st union started leaking again. Texted Dave direct with a picture and said he could return on 10/28 and I requested him to bring a union from his supply. Arrived when he could with ~ 1hr notice and replaced the union with one of his. When looking closer at the issue unions that I had purchased it was found they were cracking. Summary: I’m a novice in pluming, reason for calling Sila. I wish Dave would have noticed the poor part / crack issue and replaced unions from his stock on day 1. I was trying to save time by collecting parts over time and ended up causing issues. Dave knew he was working with brass and seems like he did not have backup stock on site incase of issues. Wish he did as I’d have two unions… and he would not have had to come back twice to repair the leaks. The call was made to not use the brass ball valves I purchased so it was clear that my parts were recommended to use but not absolute. Overall Dave and team did a great job, it’s clean, organized, valves and drain spickets installed nice and logically, filter is at good height, job completed like I asked and planned with Dave, except for the above jet pump mounting, union issue and check valve replacement discussion above here. Dave and team was professional and focused to get the job done. Thanks Dave for your hard work. Reason for Rating: I am giving this job an A rating based on the end result, Sila stood by the workmanship and resolved the issues that arose. That is a sign of a great company. If I would not have supplied the couplers that issue would not have happened ultimately and the check valve & well priming issue was just out of reach and would have required a well specialist to complete. The pump mounting was probably just lost in the large amount of details we had discussed, again it is mounted sturdy."

"It went great! Jeremy came out when he promised and gave us an estimate for work to be completed. He followed Covid19 protocols with mask. Cleaned up after himself, removed old faucet and spigot handles. Was informative and helpful We will definitely hire them again!"

"Mixed review I had spoken with other radon remediation companies and received quotes before meeting with Erickson Foundation Solutions. The salesman, Chris, seemed much more thorough in his approach and he gave a presentation explaining radon, its danger and the process to remove it. The quote was slightly higher than another quote, but I felt more confident. And with the added fan moisture guard, the system came with a 10-year warranty. So I agreed to the proposed plan and paid a deposit. Later I decided to not install concrete in the adjacent (but not connected) basement/crawl space. I asked Erickson to quote installation of plastic sheeting to seal that space. John, the sales manager’s quote doubled the total price. I already had found durable plastic sheeting for about $300. So how would that become $2000 extra? John explained that there would be a drainage mat under the plastic and it would be attached every few inches to the walls and then sealed with caulking. But besides sealing the area, the quote also included another extraction hole and piping to connect it to the fan. This seemed to me like over-kill for a 1200 square-foot house. But he said without the second extraction location, they would not warranty the job. So I accepted the “up-sell” and signed. Today the office called to tell me when the crew would arrive and they arrived on time and were very pleasant. However, they did not have the drainage mat. They called their supervisor and was told that it was not included in the quote and would be an additional charge. In fact it had been a verbal inclusion, not written. The crew was surprised that a second extraction hole was quoted, since the radon levels were not very high to start (3.8 and 5.4). So I feel that I accepted a possibly unnecessarily elaborate system, more elaborate than I probably really need, for twice the price. And didn’t receive the drainage mat that I was told would be part of it."

"Justin and Cam, the technicians, did a great job. We have an old farmhouse with a very strange configuration of partial crawlspace and partial full basement, and water was leaking through the fieldstone foundation wall from the crawlspace. They quickly diagnosed that the problem was coming from 1 or 2 zones of the hot water radiator heating system, and they were able to shut off those zones to stop the leak, while allowing the house to still use water for sinks, toilets, and showers. We'll have to do more work later to replace pipes to the radiator but, because they are hard to access, we need to plan ahead for some construction work. I'm fully satisfied that these guys were able to find the problem and give us even a temporary solution that allows us to have our working plumbing again without the basement getting wet. Would definitely work with them again."