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128 Plumbing Heating Cooling & Electric

4.4

(110) Verified Reviews

Founded 1992 • With Angi since July 2001

Licensed
Trade License Number
11719
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

78 Foundry St

Wakefield, MA 01880

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

For over 28 years, 128 Plumbing, Heating, Cooling & Electric has provided the highest quality, efficiency and reliability to customers. Celebrating thousands of five-star reviews online and an A+ Rating on BBB for years, the company has become the North Shore’s most trusted and consistent plumber, heating and air conditioning, and electrical service company. The company takes pride in the title as a Diamond Elite Contractor with Mitsubishi Electric and being selected into the National Grid VPI Program. Finally, a company that picks up the phone every time with manufacturer-trained technicians and a commitment to providing customers with an easy, effortless customer service experience. You're guaranteed to be left with the service and price you were quoted with customized options for what's best for your home in the long-term. 128 Plumbing, Heating, Cooling & Electric specializes in Installation, Service, and Repair for Boilers, Furnaces, Air Conditioners and HVAC Systems, Tankless Water Heaters, Ductless Mini-Splits and Plumbing. Worried about the cost of your next project? We have options to help you get your repairs on the way! Unfortunately, emergencies don’t wait until you have all of your financial ducts in a row....

Verified Reviews

4.4

(110) Verified Reviews

Ratings Distribution

5

72

4

9

3

9

2

6

1

14

Rating Details

Price

4.0

Professionalism

4.4

Punctuality

4.6

Quality

4.4

Responsiveness

4.5

Read reviews by category

plumbers (79)HVAC Companies (47)water heaters (9)drain cleaning (4)electrician (4)drain pipe installation (1)gas leak repair (3)fireplace services (1)
Showing 1-10 of 110 reviews
1.0

06/18/2021

Unprofessional and inexperienced. They abandoned us in the middle of a job and ignored us & our insurance agent for a month after jackhammering a hole in the floor of our house. Made all kinds of promises, got in over their heads, and then bailed. Absolute disaster to deal with.

Description of Work
Pipe rapair & replacement

Category plumbing

Cost $5,200

Services Performed? Yes

Work Completed On 06/18/2021

5.0

03/13/2021

The company sent a tech (Sean) out same day to evaluate the needed work, give me an estimate, and set up an appointment for the work to be done.. Sean was very prompt, pleasant, professional, and efficient. Got the job done quickly and to my satisfaction.

Description of Work
New electrical wiring from furnace to thermostat

Category electrician

Cost $325

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/12/2021

Service Provider Response

Thank you so much for taking the time to write this review!
5.0

03/03/2021

We hired 128 to help us update our plumbing in 2019. When we needed HVAC services for our cooling and heating system we were quick to hire 128 again. Most recently we had them out for our annual heating tune up and they provided an option to install a Reme Halo air purifier. I opted to have them install one because it kills germs and viruses in the air (like the common cold and coronavirus) and it...

Description of Work
Plumbing, cooling, heating

Category heating & air conditioning/hvac,plumbing

Cost $500

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/01/2021

Service Provider Response

[Member Name Removed], thank you so much for taking the time to write this review. We’re so glad to hear about your experience and the option to have that new whole-home air purification system too!! Please don’t hesitate to reach out if you need us in the future!
5.0

11/19/2020

Terrific. Excellent communication, responded quickly to post installation tweeks. 128 Plumbing and Heating provided one of 3 estimates. They were tied at the upper end. However, they worked closely with us to look at our system options, explaining everything. I'd asked why they recommended a smaller furnace than the others had recommended which were the same capacity of the existing unit. The repr...

Description of Work
New furnace, AC system and hot water tank

Category heating & air conditioning/hvac,plumbing,water heater repair

Cost $18,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/19/2020

5.0

10/16/2020

Charlie and his team did a fantastic job from start to finish. Our first call had been to Rotor Rooter, not realizing that it was more than just a clog. Although they were very professional, their quote was literally double for the same job. When we got such a high number back from them, I immediately started calling around to try and get a frame of reference of what the work typically costs. 128 ...

Description of Work
sewer pipe excavated/repaired & pipe lined

Category drain pipe

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/16/2020

5.0

06/08/2020

I am sorry ..this is very confusing. Not telling you what the letter mean. Not a good rating scale. They were great. Five is tops, I hope. Against very confusing, I can.t not believe this scale. Not directions,

Description of Work
Garbage disposal

Category electrician,plumbing

Cost $20,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/08/2020

5.0

05/14/2019

Just two weeks ago, Charlie and Brian came out to my house to do a reclining of my main water pipe from basement to street. Over the recent years, the pipes had been getting clogged and backing up in our basement and making a mess. After Charlie came out and put a snake and camera down the water main, he explained how old and corroded the pipes were which is no surprise since they are over 100 yea...

Description of Work
Water main pipe diagnostic, repair and relining

Category plumbing,drain cleaning

Cost $10,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/03/2019

5.0

02/18/2019

They did a good job, happy with the service.

Description of Work
Water Heater

Category plumbing

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/08/2019

Service Provider Response

[Member Name Removed], thank you so much for taking the time to leave us the note!
5.0

02/13/2019

It went very well. Plumber came on time, was very professional! Now I have water pressure and no leaks. Hopefully it will be like this for many years to come!

Description of Work
Bathroom shower needed new faucet.

Category plumbing

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/13/2019

1.0

01/04/2019

TOTAL RIP OFF....I paid $49 for a consultation to see why the shower was dripping. He said it was calcium build up and recommended a $3,000 filtration system, which i agreed to do. He said he would clean the shower head in the meantime. No price was ever discussed for cleaning the shower head in advance of it being done and if it had been I would have said no to the service because after he cleane...

Description of Work
Water dripping slowly from shower head

Category plumbing

Cost $517

Services Performed? Yes

Work Completed On 01/03/2019

Services Offered

Plumbing, Heating, A/C, Drain Cleaning, Hvac, Furnace Repair And Installation, Boiler Service And Installation. Ductless, & Electrical.

Services Not Offered

Ask for details

General Information
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
Emergency Service
Yes
Warranties
No