Get matched with top buffing and polishing pros in New Marlborough, MA

"We had a fantastic experience with Francisco. He is very professional and very knowledgeable. Our biggest obstacle was the size of our bathroom. We have a pretty small bathroom to start of with, but Francisco was able to help us choose a perfect design and the correct materials. Francisco’s attention to detail caught my eye, pure quality workmanship from beginning to the very end. My floor tile came out perfectly and my marble walk-in shower is just fantastic with no issues. Not only did he install the shower and floor beautifully, but he also educated me in how to care for my new tile and marble shower after he was gone. I would recommend him to anyone who needs their bathroom remodeled. His prices are very fair for everything you get from him, knowledgeable, quality, and reliability. My project was roughly $7000 I truly feel it’s money well spent."

"This individual came and quoted the job to level the floor in half of our basement so we could put floor down in August 2022. He said it would be done in 3 days. Subsequent occurrences: - Got COVID and started the job late. Understandable - Only poured half of the materials when self-leveling so the floor wasn't level. - He unevenly mixed sand in the concrete in certain parts, which caused holes in the concrete when we had to grind it down. - When he poured the rest, it made several parts of our floor too high, to the point where we wouldn't be able to open our back door if we installed the tile. - Came back several times to try to correct the floor but couldn't get it flat because so much grinding needed to be done. - We made the mistake of paying him in full after he came back for the 10th time, in good faith, so he could take his family on vacation... (our mistake) - Damaged the walls in the basement... - Got COVID a second time? a month or two after he had COVID last time... - Kept saying he would show up to fix the floor then wouldn't show up for weeks at a time. - After taking 2-3 months to finally stop showing up, the floor was NOT level, he still hadn't finished the job... and wasn't communicating with us about when he was going to come back. We had to then grind the $500 in materials we purchased into dust and remove it in trash bags, taking up several weeks of trash collection to fully dispose of the excess concrete that was poured. - My husband ended up finishing the job himself between December 2022 and February 2023.... and emailed M&R to let him know. He emailed us yesterday, July 27, 2023, (11 months after he quoted the job and 8 months after he stopped showing up) to say he wanted to come over and finish the job.... with the email title "stupid."... said he wants to "square this up for you and my own sanity" with a "Kind Regards" at the end."