Get matched with top toilet pros in Needham, MA

"They gave a good estimate of work to be completed and contract laid everything out clearly and completely. They were well organized and had great communication. They kept the job site clean each day and the work was well done."

"They were absolutely phenomenal! Very professional/courteous and extremely efficient! What started as a simple project turned into redoing my whole house with them because I’ve never been more comfortable, confident and happy with a contractor like this before."

"Excellent - highly recommend"

"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."

"I hired Long Roofing Products to replace my roof. From the beginning the sales man lied to me, telling me that they could take off my Gutter Helmets and put them back on correctly. This was lie #1. They have null and voided the warranty of my gutter helmets, because they were not supposed to touch them and according to Gutter Helmets all the roofers know this. lie #2 there were missing pieces on the ends of my gutter helmets to prevent the birds from getting into the gutters. The salesman told me they would order the piece from Gutter Helmets and replace it. This was never done. I have contacted them several times and they continue to tell me they will fix it and they never do. I would NEVER recommend them, I would only tell you NOT to use them. They talk a big game but never follow thru with their promise's."

"The initial build went reasonably well. We did find problems which they did come back and fix. I noticed a railing support that was cracked. I was told that I must of done it, that was that. The plugs that cover the screw holes in the stairs are falling out. I looked for some at Home Depot, but couldn't find the right color. I still had Chase's cell #, so I texted him and asked if he could send me some plugs, and I would do it myself. No response. Tried again the next day, still no response. I'm not surprised. Aging the build was decent, price was higher than most. Now that nearly 2 years have gone by, and customer service should be anticipated, nothing. Never again."

"Overall we were thrilled with how our project came out. Mike and his team proved highly collaborative and skilled in their respective trades while also involving us as active partners in design and construction choices. Being able to work with both Ivan during the design phase and then Mike during construction to make sure our design and budget needs were met proved invaluable throughout the year long process. Mike was always willing to hop on the phone to talk through design decisions or product selection as we were deciding on finishes throughout the process. He also was more than willing to discuss scope changes and refining of the original build plans as we saw those plans turn into reality. Overall we will definitely be calling Mike and team for any future needs. We would highly recommend for those looking for a full service contracting team."

"Rich and the crew at 3G's were absolutely fantastic throughout the entire process. They were considerate, knowledgeable, and completely professional in everything they did and the finished work was incredbile. I cant recommend them enough."

"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."