Best french drain pros near Lenox, MA

"Wow! Unbelievable! If we ever have a water problem again, Pioneer will be the only waterproofing company that we call. We were getting some water in our basement which has a stack-stone foundation and radiant floor heating. We interviewed three companies and were particularly concerned about a solution that would stop the water without compromising the radiant tubes that were in the floor. Initially, Pioneer recommended a baseboard system that would run along the outside of the wall. Upon inspection, Mike Oliveira discussed a traditional drain to sump pump solution. We reiterated our concern about puncturing a tube in the floor and Mike assured us that he and his team would hand chisel potential problem areas to avoid the tubing. Moreover, this solution would save us roughly $2K and give us a lifetime guarantee vs. a 25 year guarantee on the baseboard system. The team showed up on time, cleared a 50' span of concrete by Noon, uncovered two sections of radiant tubing without puncturing the line, installed the moisture barrier, sump pump and new concrete by 4 p.m. They had to drill through a hefty header board to connect the pump line to an existing drainage line that carries water away from home and that was completed by 5:30 p.m. Mike came back in a week and we tested the fix using free-flow from our sprinkler system -- it worked perfectly. Subsequently we've had some consistent spring rain and absolutely no water in the basement. The team (including sales, service, billing, installation) was professional, courteous and available when we had questions. They saved us money, fixed our problem and provided a lifetime guarantee. We're both ecstatic and amazed!"

We pride ourselves on reliability, communication, integrity, and quality work. We are experts in our trade. We look forward to earning your business! Please call 978-941 5561\nFor all drain and sewer services

"was very kind and professional got the job done very well and in a great time recommend to anyone"

"Spencer @ Rocky Ridge was easy to communicate with, clear about numbers, and helped problem solve many different issues within budget. He was very friendly, straightforward, and easy to work with. Will 100% hire again."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. \nIt is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. \nIn order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer \nin a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Fast response very knowledgeable plumber and efficient work. Will call again !"

"Bill arrived promptly. In the course of clearing a sink drain he replaced the drain pipes of a 100+ year old house. He was very competent as well as a very nice guy. I highly recommend him"

"Diagnosed the current status of the tub drain flow and did the work needed appropriately. Thankful for work done!"

"Absolutely perfect service in every way. Thomas explained my options: my existing dryer vent could simply be cleaned out, or it could be improved: straighter path, safer materials. Replaced the whole vent, at my request. Disassembled and thoroughly cleaned out the inside of my dryer and the surrounding area of the basement. I happen to love data. Thomas measured the airflow to the outdoor end of the vent, before and after the whole process — and the airflow increased by 10 times! My clothes had been taking five hours to dry, and now they dry completely in just one hour. I couldn't be more satisfied."

"Great price, great turnaround time, great service!"