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Hoffman's Carpet Care
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
For Carpets & Upholstery Fresh as a Rose ! Carpet cleaning & upholstery cleaning,Drapery Cleaning. Professionally cleaned by USMC Veteran owner since 1989. We also sell new & used vacuum cleaners, air cleaners and household cleaning products that are eco friendly. Authorized Distributor of Therma-Clean AF2, Von Schrader Associate . We now feature ?, ?, ?,Mountain Fresh,Herbal, and also have pet deodorizing and stain products. Also painting services. We also offer all Amway products. I service 150 mile radius of Lee MA. https://seal-central-westernma.bbb.org/frame/blue-seal-187-130-whitetxt-bbb-332878.png?chk=7E5BBC836E
Business highlights
Emergency services offered
Veteran owned and operated
36 years of experience
Services we offer
Carpet Cleaning, Carpet Restoration, Cleaning, Drapery Cleaning, Hard Floor stripping and waxing, Painting, Upholstery Cleaning Commercial Carpet Cleaning, Upholstery Cleaning Service, dry foam extraction.Vacuum sales and service., pressure washing, steam cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.831 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 6% | ||
| 0% | ||
| 3% | ||
| 0% |
Showing 1-25 of 31 reviews
Jon L.
Mar 2024
Excellent work by all standards throughout the whole process
Lynn O.
Nov 2023
Tim and his partner did an excellent job on our furniture and our rugs. They were on time, and made sure the work was done right before they left. I will definitely hire them again! Thanks so much, Tim!
Sharon C.
Nov 2023
Fantastic polite and hard working
Janice C.
Nov 2023
It went well. They were thorough.
Michael F.
Oct 2023
Google Review
Excellent efficient and resectable
Rosemarie S.
Sep 2023
They were great wonderful job ,my carpet looks fabulousness and would highly recommend Hoffman Carpet cleaners,
Doris F.
Aug 2023
Wood floor was left saturated after the technician was informed. Family needed to move the rug to a different area to dry. He arrived when expected.
Response from Hoffman's Carpet Care
"Sorry you seem to have a bad experience. The wood floor was not wet and I also lifted up the carpet to show you the bottom of the carpet was dry and wiped up any water moisture around the whole carpet. You never called or let me know of any problems. I have a [Member Information Removed] day Santifacton Guarantee which you never called or took advantage of. I would have moved or set up a fan to speed drying for you. I have a low moisture method and depending on humidity it dries very quickly. I don't know what else I can do for you when you don't communicate. I have done hundreds of carpets and it has not been an issue. As everything I use doesn't harm any flooring. As I remember it was quite humid that day..Also It was a thick rug that really needed a little extra effort. You seem to be happy when I left. I can't do much when I text you after the job you said [Member Information Removed]. And you didn't voice any problems when I texted you. Next time hire or drop off your carpet to a plant and pay twice as much. Sincerely Timothy Paul Hoffman."
Carole K.
Aug 2023
The carpets look much cleaner. My only concern is that a lot of water is still in the carpets. We have guests coming tomorrow. I can’t have wet carpets! I opened my bedroom to hopefully dry the carpet!
Response from Hoffman's Carpet Care
"Thanks for having us clean and for your review. I inform everyone that I use a dry foam low moisture method which then we rinse with low thermal rinse. Only 15 psi as compared to a truck mount which can be 120 psi or more (gallons and gallons)of water. In most cases the backing of carpet or pad never gets wet with our method. It is low moisture not no moisture. I also inform you to open windows and use overhead fans or portable fans to facilitate rapid drying. Carpet thickness ( etc. shag) and materials,humidity, how severely carpet is soiled, and extra treatments such as pet odor elimination or Carpet Fiber Protection also plays a factor in drying .Also if you had called me; I would have set up a drying fan. Looking forward to being of service again"
Greg W.
Jul 2023
It could not have gone better!! Tim came on time, cleaned the two carpets l needed cleaned, was conscientious, thorough and did a beautiful job! I highly recommend!!
Phyllis E.
Jun 2023
Great He was very thorough and a pleasure to deal with!! I had a plumbing issue that morning and he accommodated a time change for me!!
Gretchen A.
May 2023
Very very well. Mr Hoffman did a very very good job. The carpet was very dirty it looks so clean n new. Mr Hoffman n Co worker walked thru tour of home. Explain what they can do and they followed thru. I am very pleased with them, there job n price. I will certainly recommend them!
Kristin N.
May 2023
Mr. Hoffman was professional and personable. He listened to my concerns and paid attention to the details. He showed extra care for my floors underneath so they wouldn't be damaged in any way. Great job done!
Bobbie A.
Mar 2023
Very responsive and thorough. Tim is very efficient, detail oriented and personable but not too chatty. I’ve already setup additional painting projects inside and outside with him.
Sonya S.
Feb 2023
Father and son did a wonderful job cleaning my second-hand sectional. They were on time, courteous, and cleaned the whole thing to pristine condition. Highly recommend!
Joan A.
Nov 2022
Very nice job
Response from Hoffman's Carpet Care
"Hi thanks for your review. If there is anything we could do better please let us know. Your feedback is important to us . Thanks again for choosing Hoffman's Carpet Care"
Cathy G.
Nov 2022
They did an awesome job. I would highly recommend this company again and again.
Frances N.
Nov 2022
It went extremely well. They were able to remove a stubborn stain on the carpet. I will definitely use them again.
Kim C.
Oct 2022
Very friendly and professional. Did a great job cleaning our carpet
Barry M.
Jun 2022
Perfect. Great service and great gentleman.
Response from Hoffman's Carpet Care
"Thanks it was my pleasure."
Diana K.
Feb 2022
Great did good job and was very nice
Roslyn A.
Dec 2021
Professional and reasonable
Response from Hoffman's Carpet Care
"Thank you for you review. Looking forward to be of service in the future. Sincerely, Timothy Paul Hoffman"
Cynthia M.
Oct 2021
Although it took longer than I expected, Tim Hoffman did an excellent job. He painstakingly vacuumed and thoroughly cleaned all the carpets in my home. Very easy to work with and plan to use again to clean my tile floors.
John S.
Jul 2021
excellent work - fast and the carpet looks very clean now
Julia A.
Jul 2021
Terrific A very competent and nice man
Janice B.
Jun 2021
great job cleaning rug
Licensing
State Contractor License Requirements
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FAQ
Hoffman's Carpet Care is currently rated 4.8 overall out of 5.
Yes, Hoffman's Carpet Care offers free project estimates.
No, Hoffman's Carpet Care does not offer eco-friendly accreditations.
No, Hoffman's Carpet Care does not offer a senior discount.
Yes, Hoffman's Carpet Care offers emergency services.
No, Hoffman's Carpet Care does not offer warranties.