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    Verified well and pump services reviews

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Avatar for Super Service Today Inc

Super Service Today Inc

4 Jewel Drive
3.55(
40
)
Approved Pro

Super Service Today Inc

4 Jewel Drive
3.55(
40
)
Approved Pro
Customers say: Super punctual
214 local quotes requested
15 years of experience

Super Service Today is a full service plumbing and drain cleaning company. Our team is experienced and fully equipped to solve your problem. We are your regular plumber's drain cleaning professional. Your home or business will be treated as if it were our own! Customer service is our number one priority and you will see first hand when you call! We take the time to really listen and understand your goals and needs to make sure you are fully satisfied with the service you receive. Our service experts are trained to offer long term solutions that will best work for you and your family. We are a family owned and locally operated company serving Middlesex County, Essex County, Suffolk County and surrounding communities. Super Service Today, Inc. specializes in all aspects of plumbing, gas work, residential heating, drain cleaning, sewer repairs and main water service relays. We are available to assist you with all of your plumbing requirements from faucet installs to sewer replacements. We are solution experts that you only need to call once. Give us a call today to see how we can help you with all of your plumbing needs. We do not service Window AC units.

"Super Service Today didn’t respond in a timely manner, over-quoted us by a thousand dollars, mis-diagnosed our problem in a way that could have proven catastrophic (if we hadn’t gotten a second opinion), and then tried to withhold the return of our deposit to try to get us to sign an “agreement” that we wouldn’t post a bad review. The order of events: 1. Response in a timely manner: Our toilet and two sinks overflowed, with water cascading down from that bathroom to the basement below. We went with Super Service Today because they were the first phone call to an emergency plumber to get through, and had reasonably good reviews online. The overflow stopped on its own, and the company said it wasn’t that much of an emergency, so they’d stop by between 8 and 10 the next morning. At 10am, I called them, as no one had shown up. They apologized and said someone would definitely be there by noon. At noon, I called them again, and told them we were going with another plumbing company. They said they’d sub-contract someone else, in order to keep control of the situation. The company they sent found the blockage, snaked the pipe, and hit a blockage in the sewer leading to the street; they couldn’t investigate further, because they were only sub-contracted. 2. Over-quote and mis-diagnosis: Super Service Today sent one of their plumbers to take a video of the sewer line. This person hit the same blockage and diagnosed the problem as tree roots, then laid out escalating packages to fix it. The lowest level (and what this plumber recommended wholeheartedly) was hydro-jet, a high-powered water burst that can clear tree roots; this was quoted at $1600. The next level was replacement of that segment ($5000 or so) or replacement of the whole sewer ($25000 or so). He said the problem as urgent, and urged us to pick the jet. I hesitantly agreed and paid the deposit. Later that day, I got uncertain and curious and looked up what other companies charged for hydro-jet, and found it was between $300 and $500. At this point, we cancelled our hydro-jet service with Super Service Today and searched for another company. The company we chose took a new video of the line and showed us the truth: there was a mis-join in the line, rather than tree roots, so the two segments were partially offset from each other. They told us that if we’d chosen the (overpriced) hydro-jet, we’d have likely created an enormous sinkhole and done catastrophic damage to our sewer system. We went with them for the repair of that sewer segment, which went smoothly. 3. Withholding our deposit and the agreement: We wanted to conclude business with Super Service Today and get our deposit back. Super Service Today sent us a legal document to sign in order to get our deposit; it stated that we would be prohibited from posting a negative review. I consulted a lawyer friend who confirmed that we needed no “agreement” to get our deposit back, and that this was fraudulent. They tried to force the issue one more time and only relented when we said we’d submitted a challenge claim to our credit card company for the charge. Then, they were very apologetic on the phone as they returned our deposit, as well as an extra $100 refund for our trouble."

Sarah S on February 2021

Super Service Today is a full service plumbing and drain cleaning company. Our team is experienced and fully equipped to solve your problem. We are your regular plumber's drain cleaning professional. Your home or business will be treated as if it were our own! Customer service is our number one priority and you will see first hand when you call! We take the time to really listen and understand your goals and needs to make sure you are fully satisfied with the service you receive. Our service experts are trained to offer long term solutions that will best work for you and your family. We are a family owned and locally operated company serving Middlesex County, Essex County, Suffolk County and surrounding communities. Super Service Today, Inc. specializes in all aspects of plumbing, gas work, residential heating, drain cleaning, sewer repairs and main water service relays. We are available to assist you with all of your plumbing requirements from faucet installs to sewer replacements. We are solution experts that you only need to call once. Give us a call today to see how we can help you with all of your plumbing needs. We do not service Window AC units.

"Super Service Today didn’t respond in a timely manner, over-quoted us by a thousand dollars, mis-diagnosed our problem in a way that could have proven catastrophic (if we hadn’t gotten a second opinion), and then tried to withhold the return of our deposit to try to get us to sign an “agreement” that we wouldn’t post a bad review. The order of events: 1. Response in a timely manner: Our toilet and two sinks overflowed, with water cascading down from that bathroom to the basement below. We went with Super Service Today because they were the first phone call to an emergency plumber to get through, and had reasonably good reviews online. The overflow stopped on its own, and the company said it wasn’t that much of an emergency, so they’d stop by between 8 and 10 the next morning. At 10am, I called them, as no one had shown up. They apologized and said someone would definitely be there by noon. At noon, I called them again, and told them we were going with another plumbing company. They said they’d sub-contract someone else, in order to keep control of the situation. The company they sent found the blockage, snaked the pipe, and hit a blockage in the sewer leading to the street; they couldn’t investigate further, because they were only sub-contracted. 2. Over-quote and mis-diagnosis: Super Service Today sent one of their plumbers to take a video of the sewer line. This person hit the same blockage and diagnosed the problem as tree roots, then laid out escalating packages to fix it. The lowest level (and what this plumber recommended wholeheartedly) was hydro-jet, a high-powered water burst that can clear tree roots; this was quoted at $1600. The next level was replacement of that segment ($5000 or so) or replacement of the whole sewer ($25000 or so). He said the problem as urgent, and urged us to pick the jet. I hesitantly agreed and paid the deposit. Later that day, I got uncertain and curious and looked up what other companies charged for hydro-jet, and found it was between $300 and $500. At this point, we cancelled our hydro-jet service with Super Service Today and searched for another company. The company we chose took a new video of the line and showed us the truth: there was a mis-join in the line, rather than tree roots, so the two segments were partially offset from each other. They told us that if we’d chosen the (overpriced) hydro-jet, we’d have likely created an enormous sinkhole and done catastrophic damage to our sewer system. We went with them for the repair of that sewer segment, which went smoothly. 3. Withholding our deposit and the agreement: We wanted to conclude business with Super Service Today and get our deposit back. Super Service Today sent us a legal document to sign in order to get our deposit; it stated that we would be prohibited from posting a negative review. I consulted a lawyer friend who confirmed that we needed no “agreement” to get our deposit back, and that this was fraudulent. They tried to force the issue one more time and only relented when we said we’d submitted a challenge claim to our credit card company for the charge. Then, they were very apologetic on the phone as they returned our deposit, as well as an extra $100 refund for our trouble."

Sarah S on February 2021


Avatar for Drain Defense

Drain Defense

19 East Street
4.14(
14
)
Approved Pro

Drain Defense

19 East Street
4.14(
14
)
Approved Pro
Customers say: Super punctual
61 local quotes requested
1 years of experience

We focus on all kinds of drainage blockage and drain cleaning! We can do anywhere from 1-1/2” line to 10” line. We also can do water jetting, grease issues, smaller drain cleaning (like for slow drain sinks, toilets, floor drains, etc), camera pipe inspections, underground pipe locating, and more! We offer a diverse range of services tailored to meet the unique needs of every customer. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!

"Fast, friendly service. They went the extra mile from the original job and fixed out basement sink. Thanks!"

Rob C on March 2025

We focus on all kinds of drainage blockage and drain cleaning! We can do anywhere from 1-1/2” line to 10” line. We also can do water jetting, grease issues, smaller drain cleaning (like for slow drain sinks, toilets, floor drains, etc), camera pipe inspections, underground pipe locating, and more! We offer a diverse range of services tailored to meet the unique needs of every customer. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!

"Fast, friendly service. They went the extra mile from the original job and fixed out basement sink. Thanks!"

Rob C on March 2025


Avatar for Pioneer Basement

Pioneer Basement

31 Sanford Rd
4.50(
249
)
Approved Pro

Pioneer Basement

31 Sanford Rd
4.50(
249
)
Approved Pro
Customers say: Super punctual
84 local quotes requested
41 years of experience

Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - [email protected]. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.

"Went well. pumps replaced"

Esther H on August 2022

Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - [email protected]. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.

"Went well. pumps replaced"

Esther H on August 2022





River Valley Crack Repair

63 West Leyden Road
No reviews yet

River Valley Crack Repair

63 West Leyden Road
No reviews yet
31 years of experience

River Valley Crack Repair & Waterproofing has been in the business for 20 years. We specialize in basement waterproofing and foundation crack repairs. We stop water. Whatever the problem may be to keep the water out we have a solution.

River Valley Crack Repair & Waterproofing has been in the business for 20 years. We specialize in basement waterproofing and foundation crack repairs. We stop water. Whatever the problem may be to keep the water out we have a solution.


All American Plumbing

65 Old Cheshire Road
No reviews yet

All American Plumbing

65 Old Cheshire Road
No reviews yet
13 years of experience

Family Oriented, Plumbing is about your safety, I make sure your water lines, and drains are in proper working order so You can consume clean healthy water, and dispose of unhealthy waste. I recieve payment when the job is finished, and my customer is satisfied. I back my work and take calls anytime. My cost is a fraction of my compotition, I wear shoe covers in your home to protect your floors. I also provide 10% discount to our Seniors, and Vetrans.

Family Oriented, Plumbing is about your safety, I make sure your water lines, and drains are in proper working order so You can consume clean healthy water, and dispose of unhealthy waste. I recieve payment when the job is finished, and my customer is satisfied. I back my work and take calls anytime. My cost is a fraction of my compotition, I wear shoe covers in your home to protect your floors. I also provide 10% discount to our Seniors, and Vetrans.


Almeida Plumbing, Heating & Cooling

618 E New Lenox Rd
No reviews yet

Almeida Plumbing, Heating & Cooling

618 E New Lenox Rd
No reviews yet
16 years of experience

Serving all of Berkshire County. From small plumbing jobs to large scale construction, boiler & water heater replacements, heat & A/C design and installation, and much more. No job is too big or too small. Free estimates. Fully licensed and insured with 14 years of professional experience. Just call 413-997-4880 or email at [email protected] Open Monday-Friday 8am-4:30pm Friend us on facebook! www.facebook.com/people/Almeida-Plumbing/100000242434241 Almeida Plumbing, Heating & Cooling Specializing in all facets of residential and commercial Plumbing, Heating and Cooling with a name you can trust, a reputation you can count on, and unmatched professional service. Your satisfaction is guaranteed.

Serving all of Berkshire County. From small plumbing jobs to large scale construction, boiler & water heater replacements, heat & A/C design and installation, and much more. No job is too big or too small. Free estimates. Fully licensed and insured with 14 years of professional experience. Just call 413-997-4880 or email at [email protected] Open Monday-Friday 8am-4:30pm Friend us on facebook! www.facebook.com/people/Almeida-Plumbing/100000242434241 Almeida Plumbing, Heating & Cooling Specializing in all facets of residential and commercial Plumbing, Heating and Cooling with a name you can trust, a reputation you can count on, and unmatched professional service. Your satisfaction is guaranteed.


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Wells and Pumps questions, answered by experts

The precharged pressure tank should start at around 28 psi. The two pressure settings of note are the cut-in and cut-out pressure. The well pump starts when the tank reaches the minimum cut-in pressure. It turns off when the tank reaches the maximum cut-out pressure. The desired water pressure in the household is usually a few psi above the cut-in number. The difference between the cut-in and cut-out pressure settings should be 20 psi. Typical settings for household applications include 20/40, 30/50, and 40/60.

Yes, most professional repairs include checking for leaks, sealing connections, and ensuring proper drainage.

Options include submersible, jet, and centrifugal pumps. Choose based on water needs and well depth.

A professional well inspection takes between one and three hours. This includes the time it takes for the inspector to visually check the condition of your well, test its equipment, and collect water for testing. After the pro sends the water samples to the lab, you can expect to receive the results in three to 10 days.

There are several signs that your well pump’s pressure switch isn’t working as it should. For instance, if your pump runs continuously, produces weak water pressure, or doesn’t turn on at all, you may have a bad switch. Also, if your water flow is erratic or unpredictable, it could indicate an issue with your pressure switch.

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The Lanesborough, MA homeowners’ guide to well and pump services

From average costs to expert advice, get all the answers you need to get your job done.