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"July 2023 hired company to replace the roof. I noticed that vinyl in areas along the roof edges where it meets the roof was missing or displaced. I suspect because of movements during the roof replacement, that they were not securely fasten after the roof replacement. I did not have this problem before. Contacted LONG HOME PRODUCTS by email and telephone calls several times without any positive response to address my concerns. I was told that the product and workmanship would be professionally completed and guaranteed for 30+ years. I was assured that I would not have any immediate issues with my roof. THIS HAS NOT BEEN MY EXPERIENCE. December of 2024, after heavy rains and winds I found several displaced roof shingles from my new roof on my lawn. I again contacted the company with photos as evidence. In January 2025 I had my roof inspected and was horrified by the video images I received. There was image of a significant area of the roof where the roof shingles/covering were missing and clearly was not nailed down and installed correctly. A large area was exposed. (video evidence available). I AM STILL WAITING FOR LONG HOME PRODUCTS TO ADDRESS THESE ISSUES despite promises to return to residence. Unprofessional, workmanship of roof installation by LONG HOME PRODUCTS. I have serious reservations that they can deliver professional roof installation after what I have seen and experienced! I am still waiting. Customer service is poor. Website does not provide for ability to access a company representative that can address issues or follow up with consumers. Focus is on sales. This might be deliberate. No support after project really. Focus only on finance only and not customer satisfaction and well being. Consumers should make sure they complete a LONG research before considering this company as "things are not always what they seem." It is frustrating and I am continuing to pay on a loan for services I did not receive!"

"No comment"

"The initial build went reasonably well. We did find problems which they did come back and fix. I noticed a railing support that was cracked. I was told that I must of done it, that was that. The plugs that cover the screw holes in the stairs are falling out. I looked for some at Home Depot, but couldn't find the right color. I still had Chase's cell #, so I texted him and asked if he could send me some plugs, and I would do it myself. No response. Tried again the next day, still no response. I'm not surprised. Aging the build was decent, price was higher than most. Now that nearly 2 years have gone by, and customer service should be anticipated, nothing. Never again."

"John and his crew were awesome! Can’t recommend them enough. Their work was very beautiful, efficient and clean. Will absolutely be hiring them again for future projects"

"Great, very professional, prompt and excellant workmanship."

"They were absolutely phenomenal! Very professional/courteous and extremely efficient! What started as a simple project turned into redoing my whole house with them because I’ve never been more comfortable, confident and happy with a contractor like this before."

"The process from beginning to end was incredible. Vanny came over and discussed my very general idea of what I was looking to do and helped me make those plans more concrete. The quote he provided was reasonable and the project cost was exactly what was quoted. What stood out to me the most was the quality of work done. No corners were cut - if something was being built from scratch, it was done correctly....if something that was being renovated was less than ideal (existing walls/studs out of plumb, uneven flooring, etc) it was made as correct as possible before the work was done. I would recommend VC Construction without hesitation!"

"Pedro and his team were excellent. They were professional and timely, hard-working and meticulous, and trustworthy. Best of all (at least for me), is that Pedro is VERY responsive and his team is assigned to get your job done and done correctly. They show up on time every day, and were willing to work late into the evening to hit the project milestones. Pedro was 100% clear about the costs, and he made sure I fully understood the areas where the costs were not known or where the costs could possibly change. For example, he said, "If you open up this wall, I'm not sure what we are going to find." I told him to proceed and his team opened up that wall and found that the previous contractor had installed literally zero insulation. Pedro met with me, reviewed what his team had found, went over all of our options, gave me his recommendation, and only proceeded when I completely approved the additional work that would be done and the additional cost entailed. Pedro is a true partner and his team does great work. I cannot recommend them enough. My wife and I have already booked them for another job renovating a first floor porch and creating a roof over the open-air second floor porch."