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RemodelWerks

Founded 2012 • With Angi since July 2012

RemodelWerks is a premier 3D design, custom building and remodeling firm specializing in all aspects of interior and exterior design and remodeling on residential and commercial and projects. RemodelWerks provides exceptional customer service and a superior three-year guarantee on all of their work.

Verified Reviews

2.5

(4) Verified Reviews

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Showing 1-4 of 4 reviews
Frank C.
1.0
12/26/2022
Terrible experience. Almost textbook bait and switch, rude as well. We needed our basement remodeled. Joe was one of several contractors we asked to provide an estimate. After visiting the basement, taking measurements, asking questions etc., Joe gave an initial estimate of $135-145K. Not cheap but seemed reasonable. The catch? Joe requires you to pay $9K up front, for the "Design Phase". Should have walked away at that stage...but when we ask what if the quote suddenly gets jacked up, Joe promises this never happens, since they are very experienced, unless customers ask for very specific/expensive selections or added features. Fast forward 6 weeks later: Joe serves us a new estimate, which is a whopping 186K + extra 13.5K for some extras. This is not a typo, $46K or 33% above midpoint of initial estimate. We try to work with Joe but bringing down cost within budget appears to be impossible...other than making DRASTIC cust (removing bathroom, kitchen etc). Adding insult to injury, we ask Joe to refund us whole or partial amount of the 9K due to a very poor estimate....which he refuses. Left 9K poorer, with basement drawings we cannot use, and to top it all rude comments from RemodelWerks. Stay away and saves yourself money, time and headaches. Unless you are just looking for design services and 3D drawings, perhaps.
Description of Work
Attempted to contract RemodelWerks for basement finishing.
Category
basement remodeling
David B.
1.0
01/30/2021
Horrible experience. Project was a complete remodel of the single bathroom in my condo. Initial estimate was 6-8 weeks for completion. Since it is my only bathroom, time was of the essence. The job took just under 5 months to complete. I picked out all of the materials well in advance and told the contractor to make sure everything was ordered and received prior to starting the job. I experienced several lengthy delays for materials. Work was done sporadically and not in the proper sequence in some cases ( vanity and toilet installed before the walls were plastered and painted for instance). These "out of sequence" tasks were performed because they generated payment points per the contract. I sent several scathing emails, and never had personal contact with the owner after the initial contract template review. The project was handed off to a Project Manager. The primary sub-contractor for the all of the tile and other detail work quit before his portion of the work was completed due to reimbursement issues with Remodelwerks. My bathroom was an afterthought for this company. The required payments were front end loaded. Although the final product is very nice, the whole experience was very stressful and a tremendous inconvenience. I was without a functioning shower for months. I would strongly discourage hiring this contractor unless you are able to put some "teeth" into the contract for delay penalties.
Description of Work
Complete Bath remodel
Category
bathtub refinishing, home remodeling
Rebecca B.
5.0
05/02/2017
We had been in contact with Joe for over 3 years before we ultimately decided to go with RemodelWerks. In all honestly, we were skeptical at first at the "sales pitch," but the design-to-build process that RemodelWerks touts really does work and their process is the best we've encountered. I can't even begin to describe how pleased we were with the team from beginning to end! The communication was outstanding, way beyond any other contractor we've worked with - they always kept us apprise of what was happening when. We had a close-to-full first floor remodel, which included a complete gut and relocation of both the kitchen and bathroom. The team was outstanding and always made sure that they had a RemodelWerks rep meet any new subcontractor at the house before the sub started their work. From the design, to the demo, to the carpentry - everything and everyone was so professional. We could't be more pleased!
Description of Work
Close-to-complete first-floor remodel; included complete gut and relocation of kitchen and bathroom, replacing and refinishing all flooring in 4 rooms, removing 3 walls to make an open-concept in a 1920's era home, and replacing ~50-year-old furnace in crawlspace.
Category
remodeling, home remodeling
Maureen S.
5.0
01/26/2014
It was over what I could afford, so have been doing it step by step myself. I may call upon him again to help me finish the project.
Description of Work
I got an estimate for my basement remodel.
Category
basement remodeling

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Phone

Address

621 Main Street Suite # 7

Shrewsbury, MA 01545

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Other Information

Services Offered

Basement Remodeling, Kitchen and Bath Remodeling,
General Remodeling,
Bathtub Restoration, Remodeling - Modular & Mobile Home, Sunrooms and Patio Enclosures, Cabinet Refacing and Refinishing

Services Not Offered

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Payment options

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Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

RemodelWerks is currently rated 2.5 overall out of 5.

RemodelWerks is open:

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 1:00 PM

RemodelWerks accepts the following forms of payment: Check, Visa, MasterCard, American Express, PayPal

Yes, RemodelWerks offers free project estimates.

Yes, RemodelWerks offers eco-friendly accreditations.

No, RemodelWerks does not offer a senior discount.

Yes, RemodelWerks offers warranties.

RemodelWerks offers the following services: We offer many services including 3D Design/Build, Kitchen Design and Remodeling, Bathroom Design and Remodeling, Basement Finish and Remodeling, Attic Design and Renovation, Roof Repair and Installation, Vinyl and Fiber Cement Siding, Window Replacement, Whole House Remodel, Commercial Space Remodel, New Home Custom Building, and much more.