Get matched with top chimney cap pros in Cherry Valley, MA

"Did not receive discount on chimney cap as advertised. The masonry joints were not completely cleaned of loose mortar and repaired. The sealant was put on over bricks and joints that were not thoroughly cleaned of moss. Crown sealer in center of chimney did not cure and washed away -"

"Chimney Chap did an excellent job replacing the termination cap on my Vermont Castings gas stove at a reasonable cost. The two technicians who performed the work were very professional and worked hard to overcome some unforeseen installation difficulties. From my initial e-mail to the installation of the cap, Chimney Chap was very responsive. Meanwhile, some other companies I contacted were unresponsive and less interested in performing a small installation project. I will surely contact Chimney Chap, Inc. in the future if I experience any problems with my gas stove."

"These guys cared! through any obstacle that occurred a solution was quickly found to satisfy all!! Clean neat and respectful must be the motto of 5 Star. I highly recommend Jeff and his guy Sean. I had a chimney liner installed in my older home and they took care to leave it better than they found it. Some pointing was done as well at the top of the chimney that needed fix. I now look up with pride once again knowing the guys set me up for the next season change !"

"They installed a stainless-steel chimney cap. His pricing beat every other chimney company, and the installation came out perfect! I will defenitly call them again."

"It went great. I was really impressed and will certainly have them back for any future roof job. Fredy and his coworker were very nice, professional, and honest. Fredy gave me all the details, answered all my questions and pointed out all my possible future roof problems. I was home with a sick baby and Fredy drove to Home depot and bought the roof vent cap himself. I was so grateful to him as it would have been horrible to drag a sick baby with me to the store. The work took half an hour more as he had to drive to the store but he did not charge me for it. One of the best guys I have ever worked with."

"My chimney was not in good condition. The sun was shining through between the bricks, not up to code and no cap in place. Gordy repointed the entire chimney, extended the flue to bring it up to code, installed a cap and swept/cleaned it. Gordy is a very nice guy and did good work for a reasonable price. I would recommend and use his services again."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"The owner told me he would point areas of the chimney and did not until I called back and had him return. When he did return he did a sloppy job and used non matching cement which makes my chimney look like it was done by an inexperienced slob. In addition after inspecting it more closely in November I realized he missed a lot of areas. I patched the rest myself and did a far superior job (and I have never done this work in my life!) The cap looks good and the crown is done but the re-pointing was a real disappointment"

"Our chimney needed to be rebuilt from the roof up. We called Carl for an estimate and he sent someone out who gave a free verbal estimate of $1300.00. We scheduled the work and were told they would come out to do the project as soon as they could, as there were other projects ahead of us. The work was completed during three consecutive days by the same gentleman who came out the first time to give the verbal estimate. On the third day, when the work was completed, Carl's worker stated he would be collecting a check from us that day. He then asked what we were quoted on the formal estimate from the company. This came as a complete surprise to us as the only estimate we had ever received was the free, verbal estimate when he first visited our home. He then told my husband he was under the impression the total for the work came to $1800.00 and then he called Carl to confirm. Because of the miscommunication, Carl agreed to charge us $1350.00. This was a positive aspect in our dealings with the company, although they could have been more communicative and clear regarding a formal estimate in the first place. After the work was done, we noticed a lot of debris on our roof, including broken bricks and mortar from the old chimney. We also noticed that a large piece of mortar/cement had been left under our back deck as well as had been spread over parts of our foundation. We are assuming this was extra and the worker was trying to dispose of it. We also never received a receipt for the work. We should have asked for one when we gave him the check, but we were going out of town and were in a rush. Therefore, my husband called Carl multiple times the next week. Carl never answered his phone and his voicemail box was full every single time. My husband also sent an e-mail to the address listed on the company's website, detailing our concerns: 1) no receipt, 2) debris on the roof, and 3) a free cleaning of the chimney which had been part of a verbal agreement -- and my husband never heard back. Due to their unresponsiveness and the mess that was left at our home, we have given up on contacting this company and will be using a different company for any further chimney repairs or cleanings in the future."

"Edwin was on time and preformed exactly what was discussed. He installed a new chimney insert and re-pointed the chimney. The work came out excellent! I would hire him again and recommend his team to anyone who is interested in this kind of service."