Get matched with top drain cleaners in Boylston, MA

"I was told that the fee to simply come into my house to assess my furnace (that was not working) would be $260 on a Wednesday afternoon... and I was told this fee would not be absorbed into the work if I chose to have it done. If this company charges such an exorbitant assessment fee, I could only believe they would inflate other fees as well. I hired another local company for half that fee to assess then repair my furnace. Shame on Heritage Home Service."

"They were reasonable and very good. They were prompt and will recommend them to other people."

"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."

"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."

"Nick’s response time, quote, and work was outstanding! He was able to fit me and do the repair quickly and it is much appreciated. Thank you!"

"If you are in search of a company that does exceptional work and has a high quality of customer service.. look no further as these guys are true professionals!!!"

"Bright knows exactly what he's doing and how to fix a major plumbing issue. Very professional, prompt, has very clear communication, is hard working, very hard working, and personable. He has the proper equipment do diagnose and fix the problem in a timely manner. His knowledge of plumbing is also exemplary. It was a pleasure doing business with him and will hire him for future jobs. Thank you Bright!"

"Chris contacted me with in minutes of my request. He was very polite & courteous. i admired his attention to detail , always doing what he said he would,and being here when he said he would. He completed the work to my satisfaction, and the cost was very fair & reasonable. I was really impressed with Chris's character & trust ability once i got to know him, Great Person!"

"Patriot Bath Remodeling (PBR) provided excellent craftsmanship, excellent quality of materials, and excellent communications for my bathroom remodel. I had a very small, dingy, claustrophobic shower (32" x32") in a very cramped bathroom (6' x 6') that was in desperate need of replacement. PBR took the time to understand my needs and the restrictions of the room and transformed the area. PBR coordinated all details of the project from getting permits, to delivery of materials, and to scheduling the plumbers, floor installers, and electrician. Every workman was talented, courteous and professional; best of all they showed upon time and made every effort to minimize the unavoidable mess caused by remodeling in a very old house. I HIGHLY recommend these folks!!! You won’t regret it!! "