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"It went well! I expected it to take a long time to get it picked up, but I called for the bag to be emptied on Friday and they were here Saturday! I am already filling it up again. (We have a MESS from the storm and need to finish the kitchen before this weekend's company coming in from out of town.) I have already called them to request my bag be emptied on Friday, and they have me on the schedule! I can't believe the customer service is so great! This is not a regular dumpster company. I have a dumpster delivered last summer and they gouged my driveway. What a nightmare it was to get them to pay for the driveway to be fixed. NEVER AGAIN! It's BullBag only for our future needs."

"He was super nice and informative. He warned me about what to put down the garbage disposal. I did not have to use him since I ended up fixing the issue myself."

"Cleared the clog with an electric auger. Job done."

"They gave me a professional e-mailed quote in a timely fashion which came in reasonably priced compared to others.  They stayed on target with this quote except for the unexpected stones they encountered which blocked their ability to run the pipes from the main house to the new build. They gave me sound advise throughout the project, which believe me, I needed. They installed a water heater, two sinks, two garbage disposals, a toilet, a shower, loads of pipes which needed to be wrapped around this and that in order to work due to the past work left undone and not thought out well.  They did this work with thought and care.  They showed up when they said they would, (which as most of us have found out the hard way is not the normal in this line of work).  They were kind, respectful, honest and they smiled.  The final inspection was approved without an issue.   
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"We could not be happier with Brandon's work, punctuality, cleanliness, personality, communication, honesty, pricing, and overall character. We actually had contracted to do some extra work for a few thousand. Day 1 of the job, Brandon calls to let us know that we do not need to do the work as he took the time and effort to get other opinions on the installation of a beam. Again, character. He could have easily installed, but he took the time to do right by his customer and that, in our experience, is essentially unheard of. The work he completed for us-on schedule-was more than we could have hoped for. He really does great work, listens to the customer (we are guilty of making many changes and talking far too much), but Brandon is beyond patient and willing to work with you. If you are looking to remodel a kitchen, bath, or in general, look no further than Superior. You are hiring someone who truly cares about his work and the customer. Rare in any business these days. We will definitely hire Brandon when the time comes for our next project-no hesitation."

"They were the first to give us a quote and were able to come out as soon as we needed them to. Installation was smooth, and they have been good at following up to make sure the system is working. Because our radon is still slightly high, they are doing another radon test and will follow up if it comes back high yet again. We would definitely recommend them to others!"

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Jan 28, 2016: We wanted vanities for 2 bathrooms and base and upper cabinets for a kitchen expansion. We were hoping to take advantage of free design services from Kitchen Design Center of Framingham (KCOF).

The cabinets did not meet our expectations. Instead of getting bathroom vanities we received kitchen cabinets for the bathrooms, meaning the vanities were significantly deeper than normal bath vanities. We provided the cabinet designer with specs for our bath sinks but the designer neglected to check to see if the sink would fit into the cabinet that they designed. After the marble counter was already produced we found out that the sink wouldn't fit and the solution proposed by Kitchen Design Center of Framingham was to cut down the sides of the cabinet and drawer boxes significantly. This solution was unacceptable and would void our warranty. Instead we found a replacement sink which would fit the cabinet and replaced the marble counter. Kitchen Design Center of Framingham refused to take any responsibility for their design error. Reluctantly, Kitchen Design Center of Framingham agreed to split the cost of the replacement marble counter, but insisted that these sorts of design issues happen all the time - yikes! In reality, we paid $580 for "free" design services.

The kitchen cabinets installation was also disappointing. None of the cabinet doors and drawer fronts line up as they should. The installers insisted that the cabinets were installed in the best possible way and said that it isn't possible to align the doors and drawer fronts, blaming the situation on the Wood Mode cabinets. During the design process we weren't notified that this would be the case. In fact, we don't believe that Wood Mode would make cabinets which didn't allow alignment of doors and drawer fronts. In fact, the entire rest of our kitchen is Wood Mode cabinets which align very nicely.

March 16, 2016: Following our initial review, Dave Bartlett at KCOF contacted us to see what could be done to rectify the situation. He agreed to pay the remaining balance ($580) for the marble countertop that wasn't used due to the sink change. He also agreed to come to the house and look at the door and drawer alignment issues. During his visit, he identified 2 issues and arranged to have these issues addressed. As a result, the alignment on the drawer and cabinet doors is improved.

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"We hired Todd for an extensive remodel of our home and couldn’t be more thrilled with how nice it turned out, how smooth the process was, and how helpful Todd was along the entire way. The project has been complete for a while, I am just now following up with a long overdue review. Downstairs Todd removed 2 walls including a staircase to create an open living space for us. Where the walls were removed, he installed 3 new support beams per the engineer’s design, and then wrapped them with rustic oak boards to make them look like original beams, and they turned out beautifully. He installed all new trim around the downstairs windows to match the rest of the house. Todd gutted our old kitchen and built an island for us, installing all new cabinets, crown molding, and the appliances. He even custom modified 2 drawers in the island so that we could conceal the electrical outlets behind part of the drawer panel but not lose the entire storage space of the drawer. He did such a great job with the drawer modification they look like they came that way from the factory. The entire kitchen turned out perfect. During the same remodel, we also hired Todd to combine 2 bedrooms into a new master suite. This involved removing walls, installing a beam, and installing new walls for the new master bathroom and closet. While the ceiling was opened up Todd noticed a drip coming from above on a rainy day, and after finding the source, he offered us a very reasonable price to replace a small section of siding to ensure we wouldn’t have any water issues. We are grateful he was so observant and willing to go the extra mile for us by fixing this issue that was not originally in our scope. In the new master bathroom the extensive amount of tile and the new glass shower enclosure that he installed couldn’t have turned out any nicer, all the lines were perfect. He took great care in his tile usage, minimizing waste with his cuts which we appreciated especially on the expensive tile he installed in a decorative strip. Todd was great to work with throughout the entire project and very professional day in and day out. Being such a large project, as it progressed there were several things we realized we wanted to add to the workscope while everything was opened up. Todd was very accommodating and gave us reasonable prices for each addition we threw his way. We appreciated his flexibility very much. Todd also helped us with various design considerations, and had some great ideas that helped us work with the engineer to get the upstairs beams laid out in a way that optimized our new space. He pays close attention to detail and worked hard to ensure we would be happy with the end result of the project. Overall Todd is a real pleasure to work with and we highly recommend him and the quality of his work."

"The work went very well. The plumber was on time did the work very professionally."

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I bought a turn-on, tune-up and inspection for my air conditioner.  Chris came out, performed an inspection of my air conditioner but determined that he was unable to service my unit because it was much smaller than the units that they are able to service and didn't have a condenser.  However, he did show me how I could clean my filter and did a general inspection.

I was able to get a rebate from Angie's List. 

Chris from Titan Plumbing and Heating was professional and informative!  Overall, a very good experience.

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