"Prompt, courteous, beautiful job.  But, they could have used the magnet rake more and gotten up the screws, I have flat tires that have to be aired every time I mow.  They could have returned as promised to remove the base of DISH that was put up incorrectly and had to pay DISH repairman to come and replace with new unit. I have sent email reminding, to no avail. 


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"Did leave me a list of things the chimney needed, around $1000 worth. When I called another company to do the cap, I did not mention what was needed, and that installer said everything was fine. I don't know if Fireplace Doctor was extra vigilant or if they were looking for work. Overall, what I had them do was done timely and at the agreed price.
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"First guys that came didn’t have the proper Mount- not their fault. Worked out for the best because I ended up getting a bigger tv after the recommendation of them due to the cathedral ceiling and I ended up paying less- appreciated their honesty and all worked out for the best!"

"Greay. Tech had to order part but picked it up and came back at the end of the day to install it!!"

"Geek Squad’s Ashley does very high quality TV wall mounting work"

"While they got the job done eventually and their customer services and techs were sweet, the company needs to be MUCH more crystal clear and upfront about a few things before they eagerly take payment. 1. This is not a company for novice clients as they only do work remotely and expect you to have all hardware properly installed before hand. So perhaps they should only sign up for software issues with clients like me who are hardware dummies. I had to struggle on my own for hours buying and trying to figure out where to plug items (again I am basically an old lady technophobe as they say). 2. They also don't make it clear that you are not scheduling an appt in the traditional sense but rather scheduling a position in a phone queue at say a time like 7 pm eastern. So you end up sitting by the phone at 7 pm for 45 minutes waiting for them to call (since apparently you are 10th in the queue). All this is fine, but it should be the first few things you bring up when someone works with you esp for 137 an hour as there are other local companies one can work with if they seek non remote service. In short, your people are great and sweet, but the upfront disclosure is lacking."

"I would shop around. I think I could have a shorter wait time between when they figured out what kind of repairs you need and when they actually approve the repairs and get somebody out there to do the installment. It's just a long lots of time in getting the job done."

"Ray Rainwater and his crew are very professional, trustworthy & faithful to his words. They replaced rotten posts on porch & shed, and replaced & painted rotten fascia boards, installed new metal door with a pet door on shed, & built new double-doors on the shed. In small bathroom in the house they replaced fiberglass shower/tub with new porcelain tub & custom tile, plumbing fixtures & access door to plumbing, new toilet, exhaust heater/fan, light fixtures, vanity, ceramic tile on floor, drywall & painted cabinets & walls. Ray also replaced our roof from hurricane storm damage. I’m happy with the results. Ray addressed any questions/changes I had until I was happy. They worked with us thru Covid, two hurricanes, and Ray’s fall from someone else’s roof. They cleaned up any mess they made and left the area clean. We have gained a friend as well with Ray. He a good man y’all."

"Ron did a great job mounting our tv. He was fast, efficient, and answered any questions we had. Would definitely recommend and hire again."

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