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Recent Pool Installers Reviews in Lafayette

  • Acadiana Pools Inc
    5.0
    We received pricing early 2013 and they gave us a start date. NOTE: We did price with multiple companies and Acadiana pools was in-line with similar products from other installers. As time progressed, we got a call back to pick out finishes and options. I was worried about this part since there are so many options. They were very informative and helped us put together a great combo. When the install date got close, they actually called to inform us that they could start a day earlier than the original schedule if we'd like. The crew was very professional and did nice work. We had a couple issues as with any large project. A small scratch in the pool and a light kit acted up. They responded immediately and resolved the issues no questions asked. I've heard stories of problems with pool installers not following up after the sale. We've called with questions a few times after everything was done and they've always responded quickly. Bottom line is we're very pleased with our pool and the entire process was very professional
    John O.
  • Paragon Pools Design And Construction
    5.0
    I normally do not take the time to write letters of recommendation or reviews, however, in this case, I have felt compelled to share my experience we had with Paragon Pools and Christian Kavodia particularly. Without hesitation, to say we are impressed with our custom gunite pool is an absolute understatement. It was obvious the Paragon was not interested in just turning out another pool and moving on to the next one. Christian made sure that meeting all our expectations was a top priority. Trust me when I say we are somewhat hard folks to deal with, in terms of quality. When the pool was laid out in our backyard we met our Christian and he walked us through all phases of construction very professionally.. Christian created a design plan that surpassed all of our expectations! It included a very functional layout for the pool, tanning decks,rocks, water features, lighting, fencing, decking and many other conversation pieces. He and his staff turned our backyard into a small slice of paradise. Christian is an owner that has his hands on the job the entire time. Prior to meeting with Christian, we meet with 2 other pool companies and neither of them came close to the vision Christian offered. On top of that, his engagement and I normally do not take the time to write letters of recommendation or reviews, however, in this case, I have felt compelled to share my experience we had with Paragon Pools and Christian Kavodia particularly. Without hesitation, to say we are impressed with our custom gunite pool is an absolute understatement. It was obvious the Paragon was not interested in just turning out another pool and moving on to the next one. Christian made sure that meeting all our expectations was a top priority. Trust me when I say we are somewhat hard folks to deal with, in terms of quality. When the pool was laid out in our backyard we met our Christian and he walked us through all phases of construction very professionally.. Christian created a design plan that surpassed all of our expectations! It included a very functional layout for the pool, tanning decks,rocks, water features, lighting, fencing, decking and many other conversation pieces. He and his staff turned our backyard into a small slice of paradise. Christian is an owner that has his hands on the job the entire time. Prior to meeting with Christian, we meet with 2 other pool companies and neither of them came close to the vision Christian offered. On top of that, his engagement and competitive price sealed the deal for us. We began our journey with Paragon having never built a pool before. Christian and staff were very professional and extremely helpful in educating us on all of our options. From beginning to end our experience was an exceptionally good one. The quality of their company?s workmanship and customer service is excellent. I could really go on and on about our experience. Without hesitation, I would recommend Paragon Pool Design & Construction to anyone looking to turn there backyard into paradise at a very competitive price
    William F.
  • The Pool Guy of Louisiana
    5.0
    I just had some stuff done by The Pool Guy of Louisiana. I would tell others that they are reasonably priced,and good selection of products.
    Gerri S.
  • Jerry's Pools LLC
    5.0
    Very responsive, stuck to original quote, and completed job on schedule. Very easy to work with, family run business that really cares about the customer and takes pride in the work they do.
    Jeff K.
  • Professional Pools, Inc
    4.0
    People very knowledgeable and probably the best around south Louisiana in what they do. They have many years of experience and their employees have been there a while. We were satisfied with the work, but there were problems. Because they are extremely busy and run several jobs at a time, they were not there every day and job lasted longer than it should have. We never knew when they would show up, they just appeared in the back yard and started working. They are very hard workers. Also had difficulty getting phone calls returned. They had forgot to install the ladder and it took about 5 months to get it done. Once again, out of the blue they showed up and did the job. Another issue was during the deck demolition, they ran over the corner of the adjacent slab and cracked the corner. Instead of breaking that part of the slab and replacing it, they filled the crack with caulking, which I have to replace every once in a while. So far the pool is great and they did a job that other companies shunned. Even with the above problems, we would use them again
    J Preston R.
  • Pools Unlimited Inc
    1.0
    This was by far the absolute worse experience we've ever had. This company has no regard for their customer's property. They tore up our neighbors yard and left our yard in complete disarray for FIVE months during this process. Trash was left by the workers daily and we rarely saw the owners of the company. The owners consistently failed to deliver what they promised. Every week, we were told that their "workers" would be there tomorrow and no one would show up. Timelines were given and never met. During the course of our project, we saw in the newspaper that their business had lost their accreditation from the Better Business Bureau. We should have filed a complaint from the beginning. This was a lesson learned that we will not soon forget
    charlotte d.

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