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You should generally drill into the mortar joints when installing shutters on brick. Mortar is softer, which makes drilling easier and puts less strain on your tools. It also lowers the risk of cracking a brick—something that’s a lot harder to fix. Mortar holds fasteners well enough for standard shutters, and if you ever need to patch the holes later, it’s a much simpler job than dealing with damaged brick. Just keep in mind that if your mortar joints are too thin or the hardware calls for brick anchoring, you'll need to check the manufacturer’s recommendations and adjust accordingly.

To stain brick, you should use a product specifically formulated for brick, concrete, or other masonry surfaces. These stains are designed to penetrate the porous surface of the brick and bond with it. This is different from paint, which sits on the surface and is prone to peeling, flaking, and trapping moisture that can cause damage. Water-based brick stains are often recommended because they are easy to apply, even for DIYers, and they allow the brick to breathe. Avoid using regular paint on brick, as it will not adhere properly and can lead to future maintenance problems.

Certain towns and homeowner associations (HOAs) ban brick mailboxes because of the risk of obstruction. They are sometimes only permitted in cases where four or more homes share a mailbox. Homeowners may need to obtain special permits in some locations. One of the top masonry contractor hiring tips is to ask a local pro if they can show you examples of recent work that meets local code regulations.

Yes, it is usually possible to repair a damaged brick mailbox. A professional brick mason or masonry contractor can perform the repairs. They can assess the damage, provide an estimate, and help you determine if the repair is worthwhile based on the mailbox's value and the extent of the damage. The repair process may involve sourcing replacement bricks and mortar. Damaged bricks can be cut out and replaced, or the mortar joints can be cut out and retucked. It's important to note that the new mortar may differ in color from the original. If the mailbox insert itself is damaged, it can typically be cut out and replaced as well. If your brick mailbox has been completely destroyed, you should check with your local building code enforcement office before rebuilding, as some areas do not allow brick mailboxes due to the potential hazard they pose to drivers.