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To help your plumber understand your situation quickly and help facilitate your repair, you should be ready with your name, address, whether the plumbing problem is an emergency, whether you tried to fix the problem yourself and the steps you took, and your availability for the plumber to pay a visit.

Replacing cast iron pipes when they’ve reached the end of their life span is key to preventing leaks and clogs. Over time, cast iron pipes corrode and experience pipe scale, which thickens the inside of the walls and increases the chance of clogs while also decreasing water flow. As the material deteriorates, you could experience costly leaks that increase reparation expenses. 

Cast iron can last between 50 and 75 years, but it’s still a good idea to check for leaks as your pipes approach the 25-year mark, as pipes can already show signs of deterioration within the first three decades.

Soldering is a secure way to fix a leaky copper pipe, but if you don’t have access to a soldering iron, you can use a slip repair coupling or compression couplings. These types of couplings tighten with a wrench or by hand. If you’re looking for a temporary solution that doesn’t require soldering, you can use epoxy putty or adhesive tape.

Yes, frozen pipes can prevent a toilet from working correctly. If the pipes are frozen, water cannot flow, which means your toilet tank won't be able to refill after a flush. This will prevent the toilet from flushing again. Depending on which lines are frozen, the ice can also block the drain pipe, preventing water from flushing away.

As a temporary workaround, you can manually add water to the tank for each flush. To clear a frozen drain pipe, you can try filling the toilet bowl or tank with warm water and flushing to help thaw the ice. However, the best long-term solution is to unfreeze the pipes to get your toilet back in working order.