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    Verified toilet services reviews

Find Toilet pros in West Point

Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro
Customers say: Super punctual
946 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Greenwell Plumbing Heating & Air

Greenwell Plumbing Heating & Air

1840 Scott Rd
4.50(
100
)
Approved Pro

Greenwell Plumbing Heating & Air

1840 Scott Rd
4.50(
100
)
Approved Pro
Customers say: Super punctual
243 local quotes requested
31 years of experience

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025


Avatar for Dauenhauer Plumbing

Dauenhauer Plumbing

3416 Robards Ct
4.64(
621
)
Approved Pro

Dauenhauer Plumbing

3416 Robards Ct
4.64(
621
)
Approved Pro
Customers say: Quality work
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
159 local quotes requested

At Dauenhauer Plumbing, Heating, Air, and Electric, our skilled, licensed technicians will provide you with efficient, professional home services. Our friendly customer service staff will make every effort to get your problem taken care of fast, even on nights and weekends. From sump pumps and HVAC systems to drain cleanings and generators, our team takes pride in offering the area’s best customer experience. Additional DBA - Anytime Plumbing.

"Job completed"

Lee W on January 2025

At Dauenhauer Plumbing, Heating, Air, and Electric, our skilled, licensed technicians will provide you with efficient, professional home services. Our friendly customer service staff will make every effort to get your problem taken care of fast, even on nights and weekends. From sump pumps and HVAC systems to drain cleanings and generators, our team takes pride in offering the area’s best customer experience. Additional DBA - Anytime Plumbing.

"Job completed"

Lee W on January 2025


Avatar for The KING's Mitigator

The KING's Mitigator

1255 Country Side Lane
4.97(
34
)
Approved Pro

The KING's Mitigator

1255 Country Side Lane
4.97(
34
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
191 local quotes requested

Welcome to The KING's Mitigator, where the protection and enhancement of your home reign supreme. Specializing in roofing, siding, gutters, and remediation services, we are dedicated to preserving the integrity and beauty of your residence. At The KING's Mitigator, we understand that your home is your castle. That’s why we offer comprehensive solutions tailored to withstand the elements and the test of time. Whether you're in need of a sturdy new roof, stylish siding, reliable gutters, or expert remediation services, our skilled team is equipped to deliver top-quality craftsmanship and unparalleled customer service. Trust us to mitigate any challenge with royal precision and make your home a fortress of comfort and safety. Choose The KING's Mitigator—where quality meets royalty.

"The Kings Mitigator did outstanding work! The roof and guttering look fantastic and they cleaned up behind them. Absolute pleasure working with them."

Jennifer T on October 2025

Welcome to The KING's Mitigator, where the protection and enhancement of your home reign supreme. Specializing in roofing, siding, gutters, and remediation services, we are dedicated to preserving the integrity and beauty of your residence. At The KING's Mitigator, we understand that your home is your castle. That’s why we offer comprehensive solutions tailored to withstand the elements and the test of time. Whether you're in need of a sturdy new roof, stylish siding, reliable gutters, or expert remediation services, our skilled team is equipped to deliver top-quality craftsmanship and unparalleled customer service. Trust us to mitigate any challenge with royal precision and make your home a fortress of comfort and safety. Choose The KING's Mitigator—where quality meets royalty.

"The Kings Mitigator did outstanding work! The roof and guttering look fantastic and they cleaned up behind them. Absolute pleasure working with them."

Jennifer T on October 2025


Avatar for Integrity Maintenance Services

Integrity Maintenance Services

5372 Ponderosa Road Northeast
5.00(
7
)
Approved Pro

Integrity Maintenance Services

5372 Ponderosa Road Northeast
5.00(
7
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
176 local quotes requested

I.M.S specializes in refurbishing and building decks/stairs. We are a veteran owned business and take pride in our work for helping others within their budget. I.M.S is well known for custom decks, bathrooms, doors, and other repairs. Our business has been operating since 2019. Check out our BBB page and other social media.

"Great very efficient and fast"

Jacob H on July 2024

I.M.S specializes in refurbishing and building decks/stairs. We are a veteran owned business and take pride in our work for helping others within their budget. I.M.S is well known for custom decks, bathrooms, doors, and other repairs. Our business has been operating since 2019. Check out our BBB page and other social media.

"Great very efficient and fast"

Jacob H on July 2024


Pendleton Roofing and Maintenance

126 Crossing Court Unit 3
5.00(
1
)
Approved Pro

Pendleton Roofing and Maintenance

126 Crossing Court Unit 3
5.00(
1
)
Approved Pro
11 local quotes requested
Free onsite estimate

Contact Information: Josh Professional Summary: Experienced and dedicated Roofing Business Owner with over 15 years in the industry. Founder of Pendleton Roofing and Remodeling, specializing in delivering high-quality roofing and remodeling services. Adapt at managing projects from start to finish, ensuring client satisfaction and maintaining safety standards. Professional Experience: Owner, Pendleton Roofing and Remodeling Founded and managed daily operations of a successful roofing and remodeling business. Supervised and trained teams to ensure high-quality workmanship. Oversaw project planning, budgeting, and client relations. Developed strong relationships with suppliers and contractors to enhance service delivery. Implemented safety protocols to maintain a secure work environment. Key Skills: Roofing and Remodeling Project Management Client Relationship Building Budgeting and Cost Control Team Leadership

"Josh did an excellent job, he was so sweet. Did the job exactly how I wanted it done. I will be giving them a call everytime! I highly recommend "

Rachael P on October 2025

Contact Information: Josh Professional Summary: Experienced and dedicated Roofing Business Owner with over 15 years in the industry. Founder of Pendleton Roofing and Remodeling, specializing in delivering high-quality roofing and remodeling services. Adapt at managing projects from start to finish, ensuring client satisfaction and maintaining safety standards. Professional Experience: Owner, Pendleton Roofing and Remodeling Founded and managed daily operations of a successful roofing and remodeling business. Supervised and trained teams to ensure high-quality workmanship. Oversaw project planning, budgeting, and client relations. Developed strong relationships with suppliers and contractors to enhance service delivery. Implemented safety protocols to maintain a secure work environment. Key Skills: Roofing and Remodeling Project Management Client Relationship Building Budgeting and Cost Control Team Leadership

"Josh did an excellent job, he was so sweet. Did the job exactly how I wanted it done. I will be giving them a call everytime! I highly recommend "

Rachael P on October 2025


Magnus Builders

1914 Palatka Road
New on AngiNew on Angi
Approved Pro

Magnus Builders

1914 Palatka Road
New on AngiNew on Angi
Approved Pro
Free onsite estimate
Warranties offered

Magnus Builders, LLC is a full-service residential remodeling company based in Louisville, Kentucky. Specializing in a wide range of home improvement services, including kitchen and bathroom remodeling, home additions, roofing, siding replacement and repair, gutter installation and repair, and interior/exterior painting. With a focus on quality craftsmanship and customer satisfaction, Magnus Builders, LLC helps homeowners transform their living spaces, from minor updates to major renovations.

Magnus Builders, LLC is a full-service residential remodeling company based in Louisville, Kentucky. Specializing in a wide range of home improvement services, including kitchen and bathroom remodeling, home additions, roofing, siding replacement and repair, gutter installation and repair, and interior/exterior painting. With a focus on quality craftsmanship and customer satisfaction, Magnus Builders, LLC helps homeowners transform their living spaces, from minor updates to major renovations.


Avatar for Reform your Home LLC

Reform your Home LLC

7301 Garrison Rd Apt 2
5.00(
2
)
Approved Pro

Reform your Home LLC

7301 Garrison Rd Apt 2
5.00(
2
)
Approved Pro
7 years of experience
Free onsite estimate

We're a locally owned and operated company with many years of industry experience. We value honesty and integrity in all aspects of our business. We offer a variety of Home Improvement services that are customizable to each individual project. We specialize in handyman/carpentry work and a variety of related service and repair projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!

"Más que feliz diría: encantada con el magnífico trabajo realizado por Reform your Home. Me encantó mi cocina, muchas gracias por su trabajo."

Yulianis R on December 2024

We're a locally owned and operated company with many years of industry experience. We value honesty and integrity in all aspects of our business. We offer a variety of Home Improvement services that are customizable to each individual project. We specialize in handyman/carpentry work and a variety of related service and repair projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!

"Más que feliz diría: encantada con el magnífico trabajo realizado por Reform your Home. Me encantó mi cocina, muchas gracias por su trabajo."

Yulianis R on December 2024


Avatar for ImproveIt! Home Remodeling, Inc.

ImproveIt! Home Remodeling, Inc.

Headquarters: 4580 Bridgeway Avenue
4.47(
319
)
Approved Pro

ImproveIt! Home Remodeling, Inc.

Headquarters: 4580 Bridgeway Avenue
4.47(
319
)
Approved Pro
Customers say: Quality work
1694 local quotes requested
36 years of experience

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025


Avatar for Lend A Hand Handyman & Remodeling, LLC

Lend A Hand Handyman & Remodeling, LLC

9750 Highway 44 E
4.00(
40
)
Approved Pro

Lend A Hand Handyman & Remodeling, LLC

9750 Highway 44 E
4.00(
40
)
Approved Pro
Customers say: Super punctual
137 local quotes requested
40 years of experience

For over 40 years, the story of Lendahand has been one of quality craftsmanship and heartfelt service in the Mount Washington, KY, community. As a trusted family-owned and operated business, we don't just tackle remodeling projects—we build relationships. Our foundation is built on decades of hands-on experience, specializing in transformative projects like complete kitchen remodel and bathroom remodel services. From stunning tile work to custom cabinetry, we pride ourselves on delivering quality that lasts, ensuring every space we touch is both beautiful and functional. But our passion extends beyond major renovations. We are the reliable handyman team for all your essential house repairs and exterior needs. Whether you require expert plumbing fixes, durable siding installation, seamless gutters, or the construction of beautiful decks and inviting porches, no job is too small for our meticulous attention. What truly sets Lendahand apart is our commitment to our neighbors. Our name, Lendahand, is a promise we keep through extensive philanthropic work in the community, providing essential services for those in need. When you choose us for your project, you're not just investing in superior remodeling and house repairs; you're supporting a business that actively invests in the well-being of Mount Washington. We guarantee honest service, transparent pricing, and quality work that consistently aims for 100% customer satisfaction. Need a handyman or ready to start your next remodeling project? Call Lendahand today and experience the difference that 40+ years of quality, family-driven service makes.

"The work was exceptional and surpassed our expectations. The reason for this was the skilled men who were sent. The head of the crew was Marvin and he was constantly checking the work. When something didn’t meet his standards, he showed them what needed improvement and saw to it that work met his expectations."

John D on August 2025

For over 40 years, the story of Lendahand has been one of quality craftsmanship and heartfelt service in the Mount Washington, KY, community. As a trusted family-owned and operated business, we don't just tackle remodeling projects—we build relationships. Our foundation is built on decades of hands-on experience, specializing in transformative projects like complete kitchen remodel and bathroom remodel services. From stunning tile work to custom cabinetry, we pride ourselves on delivering quality that lasts, ensuring every space we touch is both beautiful and functional. But our passion extends beyond major renovations. We are the reliable handyman team for all your essential house repairs and exterior needs. Whether you require expert plumbing fixes, durable siding installation, seamless gutters, or the construction of beautiful decks and inviting porches, no job is too small for our meticulous attention. What truly sets Lendahand apart is our commitment to our neighbors. Our name, Lendahand, is a promise we keep through extensive philanthropic work in the community, providing essential services for those in need. When you choose us for your project, you're not just investing in superior remodeling and house repairs; you're supporting a business that actively invests in the well-being of Mount Washington. We guarantee honest service, transparent pricing, and quality work that consistently aims for 100% customer satisfaction. Need a handyman or ready to start your next remodeling project? Call Lendahand today and experience the difference that 40+ years of quality, family-driven service makes.

"The work was exceptional and surpassed our expectations. The reason for this was the skilled men who were sent. The head of the crew was Marvin and he was constantly checking the work. When something didn’t meet his standards, he showed them what needed improvement and saw to it that work met his expectations."

John D on August 2025

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Toilets questions, answered by experts

If your pipes are frozen, water won’t be able to flow—meaning your toilet won’t be able to flush properly. In basic terms, toilet bowls flush when water rushes in from the toilet tank. If the pipes are frozen, your tank won’t be able to refill after a flush. You can keep adding more water to the tank if you have access to running water with frozen pipes, but it’s certainly not a long-term solution. Your best bet is to figure out how to unfreeze your pipes and get your toilet back to tip top condition.

There are a few reasons why this could be the case. More than likely, your flapper is worn out and needs to be replaced. When it’s worn out, it lowers the water pressure during each flush leading to inefficient flushing. Luckily, replacing a toilet flapper is a simple repair that should only take about 30 minutes.

It is okay to use a drain auger on a toilet, just make sure you are using the correct tip size. The auger is a plumbing snake with a protective sleeve to protect the porcelain toilet bowl from getting scratched. Using too large of an auger can cause the snake to loop back and damage the inside of the drain and plumbing.

Toilet seats have two mounting brackets on the back that accept mounting bolts. The bolts drop through the brackets, through two small holes on the top of your toilet, and then receive nuts to hold them in place on the bottom of the toilet. If you can’t see the bolt heads, you might need to pry up the mounting bracket cover, which is a plastic piece that hides and protects the bolts.

Small clogs will eventually break down, but only if the clog is made up of toilet paper or waste and this can take time. If you don’t have another bathroom, it's best to fix a clogged toilet with what you have available. Solid objects flushed down the drain, however, require manual removal.

The West Point, KY homeowners’ guide to toilet services

From average costs to expert advice, get all the answers you need to get your job done.

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