Get matched with top bathtub restoration pros in Hillview, KY

"Surface Restoration took our old dingy tub and made it sparkly white! It looked brand new! I was thrilled with the outcome and when I had an issue/question a few months later the gentleman came out and it looks like new again! I want them to do my other tub. Highly recommend."

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Excellent, we cannot say enough good about Jason. He was the first to respond to our request we had to delay the appointment on our end twice but he was patient and responsive during the process. He showed up when he said he would and was efficient, meticulous and quick in getting the jobs complete. He never ask for payment until job was finished and even then, he done a walk through. During the walk through he was thorough in finishing last minute tasks even changing light bulbs for us! We will definitely use Jason again!"

"Very professional job. In shower added grout to a couple areas, repaired tile, cleaned and sealed shower floor to ceiling. Also, cleaned and sealed bathroom floor."

"Wow, I don't even know where to begin with this absolutely amazing company, and experience. Chuck, Delsie, Les, Tony, Jalen and the entire crew were incredible. Talonda, Macy and myself just can't thank you guys enough. We will be screaming your praises all through the Cooper Farms Neighborhood. Thanks for suggesting the black windows and new gutters. You guys are truly a blessing. Rob Mac"

"I purchase a Front Entry door for $9600 5 years ago. It is a really nice-looking, full-fiberglass door with sidelights and a transom. this past winter, the lower corner of the door froze to the jamb and when we opened the door it ripped the corner of the door. This is an expensive door with a limited-lifteime warranty and the salesman touted that it would last 50 years or more. The door and sidelights slabs are warranted for life. The finish is warranted for 10 years. which is also fading in spots. Initially, Their customer service did not want to do anything about it so I filled a complaint with the BBB on a Friday. Wouldn't you know it, they called on Monday and said they would meet this Thursday about getting a solution figured out. Well it took about 4 weeks, but they finally got a "solution." They wanted to charge $1700 for a new slab or $200 to glue the corner back on and touch it up. I told them I would fix it myself and wash my hand with the matter and their company. Now because they responded to the BBB Complaint and took so long to get the "solution" the BBB closed my case satisfactorily. BUt don't be fooled. These guys are crooks. They are overpriced and provide lack-luster customer service. Do your future self a favor and find someone else to hire."

"I went to Lowe’s looking at vanities and tubs as well as lighting and flooring for my exciting project. One of the Lowe’s employees in my local store in Campbellsville gave me the Rebath brochure and told me that is the contractor they now use. For some history, I had completed and still love a kitchen remodel done by this same Lowe’s store in 2017. I spent about $20,000. 00 on that project. So, I called the number on the brochure and scheduled the sales call. Big mistake. This is not a contractor who works with you to design your dream project using Lowe’s products. Oh no, I was up sold (my bad) to a $18,000.00 walk in tub. This took my budget for anything else to be done in my bathroom. I was told that changing the size of my vanity, for example, would “not work”. I now have a very expensive walk in tub with a shower head that is not what was promised when sold. My husband told the salesman that he wanted a “rain shower” head. No, we just have a shower head. But, it’s a good thing that we do have that because our hot water heater can’t fill this tub with warm water. So, basically, I have an $18,000.00 shower that is a very small space. Water also runs off of the edge under the shower head all the time we are using it right to my old flooring that I was unable to replace. This is causing a soft spot in the wood and I’m certain will be very concerning in the near future. I tried to cancel my purchase before any work was done but I was told that I could not because it had been more than 3 days and that my tub was a “special order”. That’s not true, he showed me the brochure that he ordered it from the night that he was in my beautiful kitchen for about 4 hours. It did not require any special sizing or changes, it came straight from the listing. I called when I realized that our 40 gallon gas hot water heater couldn’t fill it and the salesman told me that he would have a plumber get in touch but that call never came. It has been about 9 months now and I am just sick that I ever heard the name Rebath. Do not do business with these people."