"The first guy came, but did not have the parts he needed, even though I specified in my email what types of plumbing I had.  We had to reschedule for another day.  The second guy came and was very professional and knowledgeable.  He installed the system fairly quickly and explained how to operate the system.  He also showed me where my furnace was installed incorrectly.  I had the original furnace installer come out and fix the problem, that was pointed out to me by this company.  Very good customer service.  I have not used the humidifier yet, but I am happy so far.
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"The young man from Greenwell Dustin texted me earlier than I expected which was great and arrived when he said he would. He diagnosed the issue told me what part was needed and told me where I could get it to save some money. Got the part and he installed it and verified everything was working correctly with no leaks of water or natural gas. Dustin will be who I request if I need any other services from Greenwell Plumbing."

"Overall I'm giving the company a C grade for performance, because they were responsive after we complained directly to the company; however, based on the fact that we had to call the company on several occasions for updates became frustrating. 1. They promised to be here Thursday, April 21st @ 8am; we had to call around 10am and they arrived at 11:20am.? No explanation was given for why they showed up late. 2. Technician promised to return Friday, @ 9/9:30am, to complete the job. We texted the company around 10:30, and he called 30 min later and arrived 10min later. 3.? Technician declined to file in a hole left in the wall with insulation foam.? Had to call the company, to get them to return to fill in the hole on another day. 4. The thermostat was installed without a cover plate to cover the markings on the wall left by the old thermostat.? They didn't offer a cover plate to cover the markings during the install.? After contacting the company about the cover plate, they returned and installed a cover plate free of charge."

"The installation was done in a prompt and professional manner. They worked with us on payment. Our system is perfect and works wonderfully. I could not be more happy with the entire process. I would recommend these guys to anyone who needs this type of work done."

"Prudential has done my annual maintenance for a couple of years. Recently the AC gave out after 17 years with the original unit. Prudential was prompt in their response to look at the issue. They proposed options to fix, but I chose to purchase a new unit. There was no pressure from anyone to purchase a new unit which was good. Keith was my sales representative, and was very professional with his recommendations. I got 2 additional quotes from other vendors before choosing to go with Prudential, and I am glad with the decision. Unit installed and working great! Keith even made recommendations on window replacements that would make the overall home much cooler. Looking into that now. Much thanks to the Prudential team for making this process easy, especially in times when people are struggling in general with the Coronavirus situation. Great work Prudential team!"

"Dauenhauer did a great job with installation of our water heater. Their work and craftsmanship was excellent and they were also sensitive to our budget. Every experience I've had with their company has been very positive!"

"What stood out to me was the gentlemen was very nice. I ended up not buying a new water heater from them but I felt like he was diligent in fixing the problem. He didn't do any actual work but he did some testing and it concluded that I needed a new water heater."

"Had it done in an hour & installed hot water heater had ground wire."

"Zach, Josh, and Cole came out and installed new heat pump for me in the middle of this snow storm. Very clean, informative and punctual. Will recommend to everyone. Thanks from veteran."

"I have been using Legacy Heating & Air for years. They have been very good. It took them about half a hour to complete the work. There was just one person that came out."