Get matched with top concrete driveway pros in Winamac, IN

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"We recently moved to a 95 yr old home. We were told we had a dry basement when in fact we did not. We looked in to basement waterproofing with a couple different companies but the scope of the work and the cost didn’t feel like the right solution. We had Don come out and he was very knowledgeable, professional and very courteous. He recommended some things that the other companies did not. He actually talked us out of mor expensive fixes. He said he believes in starting with the least intrusive, least expensive options first. His solutions worked for us. We would 10/10 recommend Don and his crew at Foundation Doctors LLC."

"Very professional job. Their employee's were top notch. Called with arrival time and took the time to explain everything that they were going to do. When done they took the time to have us come out and inspect the work, and make sure we were happy. Will use this company from now on."

"Very well. My sidewalk had settled and was causing a trip hazard. The estimate was done via email due to my tight timeline. Sent them pictures and received a response the next day. Actual cost was $25 over the estimate due to site characteristics not apparent on my photos but still sounded reasonable to me. They leveled 5 sidewalk squares including my front porch stoop. Work was done in a little over an hour and looks great!"

"Wallace construction came to my door after seeing shingles missing on my roof. Unlike the fly by night contractors that typically do this approach, Denise was very friendly, had a logo shirt and truck and was very professional. They helped us with our insurance adjuster to pay for a good portion of the new roof when I didn't even realize it was a possibility. They offered great communication which to me is key. Everything was accomplished in a timely and professional manner. Our new roof looks great and definitely improved our curb appeal. Will use for future projects, and I even have a few in mind."

"I accepted a quote from 3D in July 2022. After they received my 50% deposit for adding to my driveway the company never completed the work and never returned a call, and there were many calls. I texted the man who quoted me and he stated that he was "working on my refund". I asked him when and he said he didn't know. The next 2 texts he has not responded to. Fast forward to 2023, no refund and no return call or text. I have reported them to the Indiana Attorney General as well as the BBB. They are a horrible business at best, scammers at worst, either way stay away if you don't want to have your 50% deposit stolen."

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"Entire project was amazing. Best value around. Super honest and awesome guys!"