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The most common causes of sunken pavers are poor base preparation and insufficient compaction. The problem could also be how your pavers were installed. If the soil beneath your patio or walkway wasn't compacted, it will pull pavers down as it settles. Additionally, using bare soil instead of making a paver bed with compacted gravel and sand can cause sinking over time. To fix sunken pavers, consider recompacting the base and addressing any drainage or erosion issues in the area.

After removing existing moss, consider using paver blocking sand to fill the joints. This specialty material hardens once placed and serves as an effective barrier against moss and weeds. From there on, regularly clean your pavers and try to keep them dry. You can also seal your paver as a semi-permanent solution — just make sure you reseal every 3 to 5 years.

The stones do not work well on uneven ground. If the stones are not buried into the ground and made level upon installation, they almost certainly will shift or crack on uneven ground. Additionally, rainwater or water from sprinklers can run under the edge of an uneven paver, causing erosion. In a freeze and thaw cycle, trapped water under the paver can cause the problem to worsen by shifting the stepping stones around. Use a bubble level to make sure the ground under each paver is as even as possible, even if the nearby ground is uneven.

Although you could try to lay stepping stones directly over grass, which speeds up the installation process significantly, this method often leads to a poor result over time. Even heavy paver stones will eventually slide or shift on top of the grass. Digging into the ground and following the steps we listed is the best way to lay stepping stones for a long-lasting result.