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While Rich Hobson was friendly and himself responsive, his team failed to use common courtesy with regards to work. On one of the 3 days that I was required to be available, the electrician on Hill’s team showed up for a single hour before departing with the job unfinished (a job quoted for one...

He installed low quality items and materials. The work is sloppy. I lived in Ohio and would come to town every 2 weeks to check on what was going on. I've been in touch with the sheriff, the Delaware country prosecutor, and Channel 6. The Attorney General has decided to take on the case as a...

The sales process was fine. Wanted to do a demo, did not have time. I am seasonal. Windows shipped as scheduled. Project started as scheduled. Windows did not get installed with screens in proper positions as requested. Basically 3 units are inverted, screen on right side in lieu of left. The...

When we came home, and I had to deal with Mr. Marks, he was polite to my face, but would go around the corner into the kitchen and mock me, apparently in an attempt to amuse his workers.  He left my kitchen in a dangerous condition.  The light fixture over the kitchen island was dangerously low...

The retaining wall looks nice. There is a step that looks unfinished but the worst thing is their work ethic when it comes to clean-up. We have spent the last 2 weeks picking up stone and broken blocks from the yard and flower beds. It is a disgrace. They simply dumped dirt on a lot of the...

I'd been in the dwelling for less than 4 years and in addition to the shingle wear, I had 3 skylights which were very iffy. While Ace was prompt, the workers were quite happy to use the basketball goal in the cul-de-sac where my home is located during their breaks and long lunches. My family...