Get matched with top sonic cleaning pros in Zion, IL

"Bella Custom Cleaning always does a great job. I have used them many times and have never been disappointed. Their prices are reasonable and they worked to get my cleaning done on a tight deadline. I would highly recommend them."

"They did a great job cleaning and sealing our travertine."

"Great work! Just what I was looking for in a deep cleaning. Staff was very pleasant and verified their work before leaving"

"Laura and her team were great! I'm picky about the way I like things cleaned and they were always responsive and flexible. Top notch cleaning, respectful, and trustworthy."

"If you're looking for a reliable, thorough, and heartwarming cleaning experience, look no further. I highly recommend Love Is Clean House to anyone who wants their home sparkling and stress-free. Thank you for your outstanding work!"

"The technician did a very good job cleaning the hvac ducts."

"I’ve had Carpeting, area rugs and upholstery cleaned several times and every time was exceptional this is a company I’ve used for more than 15 years and the owner Bill is not only professional but also attentive to the areas that may need additional work There’s no reason to go elsewhere for your cleaning needs"

"Christian was polite and professional. Explained what the job entailed. Cleaned up when finished."

"On time and did complete cleaning"

"Hired to clean my dryer vent. I will say the tech who showed up was very nice and he even took his shoes off when he came in. He cleaned my vent from the outside in (which I thought was strange) because I was told he would do this**the technician will disconnect the vent from the dryer machine itself , and then from the inside-out he will clean the vent from lint and everything inside with specially designed equipment only for the dryer vent. If possible he will clean the outside of the vent as well ( If it is not too high in the air exit )** So he actually didn't disconnect the dryer from the inside first, he actually had it turned on while he cleaned it from the outside. 1. I could hear it running and 2. I could hear the alert it makes when it turns off). I could see everything blowing out and all over the place outside, also I heard a loud noise but then nothing so I figured it was just part of cleaning, about 10 minutes later the tech calls me downstairs, the dryer is now disconnected and he told me he found all these broken plastics pieces just inside the vent where the dryer connects. He has no Idea at all what happened or what the pieces are. I go upstairs and google and it looks like the blower wheel broke apart. The tech now reconnects the dryer and turns it on and it makes a loud noise, He says "maybe it's unbalanced" I mean really??! I mean maybe the piece would have broke anyway (dryer 8 years old) but at the very least admit it happened. He had the dryer on previously while he was cleaning and it sounded fine. So anyway I pay him because he did clean the vent, I want to pay CC , he suggests venmo, I say cc is fine , he says he'll have to charge me a percentage for fees, I told him I didn't care, so he goes to put thru card then all of a sudden says he just got a text and the system is down so I have to pay another way...Ok..LOL. So he leaves and I looks outside and there was Lint everywhere! I told him he didn't need to go crazy picking up every piece but he didn't pick up anything, All over my bushes, grass, blew up to my deck. The more I thought about it I decided to email the company with pictures, told I would hear back Tuesday. They wanted to send the tech back so I could explain what he didn't do?? then they gave me this explanation**** *** Technician said that he cleaned your dryer vent from both sides. From the inside - out and from the outside - in. When he touched the hose from the inside out , he found plastic pieces inside of the vent, which he reported right away to you . He believes that those pieces were from a dryer blower ( plastic blowers are rare and this probably means that it needs to be changed ) . Those pieces were already there , generally he doesn't touch the machine itself at all which means he couldn't cause those pieces to be there. As for the mess, he says that he picked up like 95% of it , but because it is kinda picky small stuff and the dryer vent was clogged a lot, so the smaller portion of it was probably blown by the wind around the bushes . He says also that you have seen him how he looked after that and he told you that because of that clogness the blower was putting too much force and probably got overheated and that caused those broken plastic pieces. That is what he said , if you want to have a word directly with him please let us know, or suggest what we should do. Thank you.**** I mean the plastic pieces were already there?? he cleaned up 95 percent?? and I'm the one who told the tech what I thought the pieces were!?? Honestly a manager/owner should take responsibility for his employees and not go back and forth with a customer. Also they state they are BBB accredited and they are not. I advise people to look elsewhere."