Founded 1960 • With Angi since August 2007
Awards and Badges
Angi Certified
2022 Super Service Award
Business Highlights
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Wears MaskAmenities
Free Estimates
Yes
Warranties
No
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Read reviews by category
carpet cleaning (710)upholstery cleaning (263)tile installation (95)house cleaning (69)drapery cleaning (62)floor cleaning (38)oriental rug cleaning (21)upholstery (21)air duct cleaning (13)blind cleaning (5)water damage restoration (4)dryer vent cleaning (3)lawn care (1)
Showing 1-25 of 944 reviews
Abby S.
05/25/2023
Our condo building decided to have Bella Custom Cleaning out to clean our air duct vents today. The two young gentlemen who came to do our clean were respectful of my property and extremely professional. I wish I would have gotten their names, they were great!! We had a few quotes and this company had competitive pricing and great reviews, so we decided to go for it. Very happy we did, we will be using Bella Custom Cleaning again! Pricing shown is for one unit, approx. 1,000 sq ft., 12 vents.
Description of Work
Air duct cleaning
Category
air duct cleaning
Cost
$329.58
Hire Again?
Yes
Marty M.
03/19/2023
Joshua J.
05/01/2022
I have hired them 40 times over the past 10 years. They call me the day before to confirm the time frame. They call me about 30 minutes before they show up. The price is fair and competitive. The service is great and that is all anyone can ask for.
Description of Work
Carpet Cleaning at a apartment unit that I own.
Category
carpet cleaners
Cost
$170
Hire Again?
Yes
Susan G.
04/13/2022
Beatrice F.
01/29/2022
Mark T.
08/31/2021
Bella Custom Cleaning always does a great job. I have used them many times and have never been disappointed. Their prices are reasonable and they worked to get my cleaning done on a tight deadline. I would highly recommend them.
Description of Work
Cleaning 3 rooms of carpeting, stairs, couch and loveseat.
Category
carpet cleaners, upholstery cleaning
Cost
$285
Hire Again?
Yes
Susan S.
07/14/2021
TOIETTA D.
01/25/2021
Everything went smoothly from scheduling through cleaning. Scheduling was accomplished with via a single, simple phone call. I received a text confirmation of the date/time, and was notified of the time of the exact time of arrival the day before as indicated. The onsite crew was friendly and professional and did an excellent job. And, my carpets look great.
Description of Work
Carpets cleaned in three rooms
Category
carpet cleaners
Cost
$139
Hire Again?
Yes
Mark T.
10/30/2020
Jose from Bella did a great job of cleaning and deodorizing 3 rooms of 1 set of stairs. The owner, Gary, was able to fit me in on short notice and was very responsive.
Description of Work
Cleaning 3 rooms or carpeting and stairs.
Category
carpet cleaners, air duct cleaning
Cost
$150
Hire Again?
Yes
Service Provider Response
Thank you [Member Name Removed]. We appreciate your business and kind review. Gary Bella CleaningWilliam D.
10/05/2020
Lisa T.
09/29/2020
Bella Cleaning did a great job cleaning two rooms with carpet. The rooms have white carpet and they look like new. Both Travis and Nick were friendly and hardworking. I look forward to having them come back for future services.
Description of Work
I had Bella Cleaning clean two rooms of white carpet.
Category
carpet cleaners
Cost
$170
Hire Again?
Yes
KIRSTEN S.
09/04/2020
Karen C.
07/22/2020
Yolanda M.
07/20/2020
I paid extra for deodorizer. It lasted one day. And the carpet doesn't smell cleaned after the deodorant wore off.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Cost
$200
Service Provider Response
We did call customer to explain that the carpet was deodorized, but if the smell came back, it is coming from the pad and back of carpet, the salts from the dog urine are wicking up creating a smell when room is closed or on a humid day. We can come out and treat pad and back of carpet with our carpet syringe and inject deodorizer as a next step with an additional charge. Customer did state carpet looks very clean and that at this time did not want that and understood that this was the first step in removing odor by deodorizing and cleaning carpet.Robert W.
07/10/2020
All went well. It was a 2 person team, and they showed up as promised. Our carpets and upholstery look noticeably better They were polite and were very respectful of our home. Would definitely hire again.
Description of Work
Cleaned carpets in family room and basement plus a sofa and loveseat
Category
carpet cleaners, upholstery cleaning
Cost
$411
Hire Again?
Yes
Lorrie A.
05/29/2020
Joe A.
03/18/2020
Ann H.
02/04/2020
The drapes were taken down, cleaned, and rehung in six days and look beautiful. I was so impressed with Gary's expertise, patience, and due diligence that he has my highest recommendation. Know you will be pleased with the outstanding quality and professionalism of Bella and Gary Giovanelli.
Description of Work
Drapes and sheers cleaned in living room and dining room.
Category
drapery cleaning
Cost
$696
Hire Again?
Yes
Martha A.
01/14/2020
Gary and his team worked efficiently and carefully in the midst of our restoration chaos. They removed the drapes, cleaned them and stored them for us until the room was restored and the drapes could be re-hung. The Bella team is very professional and reassuring during a very disruptive time. We can, and do, highly recommend them.
Description of Work
When we suffered a sewer backup, we called Bella Custom Cleaning to clean and restore our drapes. We have worked with Bella in the past for carpet cleaning and upholstery cleaning.
Category
carpet cleaners, drapery cleaning, upholstery cleaning, water damage restoration
Cost
$300
Hire Again?
Yes
William B.
11/27/2019
Cynthia M S.
10/05/2019
I have used Bella Cleaning for several years to clean my tacked down carpeting and upholstered furniture. I have off-white carpeting throughout my home, so regular cleaning is a necessity. They have always done an excellent job. They are very responsive to request for estimates and service, are able to schedule work within a short period of time, and arrive as scheduled. Their cleaning team comes in, places plastic sheets or Styrofoam blocks under all furniture, pre-treats heavy traffic areas, cleans the carpet, and then departs leaving my carpets and upholstered furniture thoroughly clean. They also clean drapery, window blinds, and plantation shutters and will be coming to my home next week to provide these services. I will let you know how things turn out. I highly recommend Bella Cleaning and will use them again and again.
Description of Work
Carpet and Furniture Cleaning
Category
blind cleaning, carpet cleaners, drapery cleaning, upholstery cleaning
Cost
$521
Hire Again?
Yes
Frank J.
03/31/2019
My furniture looked better BEFORE it was cleaned. After letting the furniture dry for a few days after the crew cleaned it, we had lines embedded in the fabric. I called Gary Giovannelli to let him know about the problem and he returned to “steam” the lines out of the fabric. It’s now been two days and the furniture looks just as bad as it did the first time. I believe the first crew put some kind of solution on the furniture that shouldn’t have been used. As far as I’m concerned they ruined my furniture and now I’m stuck with it. I will not use Bella ever again.
Description of Work
Sofa, loveseat, oversized chair and hassock cleaned.
Category
upholstery cleaning
Cost
$300
Service Provider Response
In response to this review. This is an unfair review. The custom was very happy with the cleaning, but the nap dried in the wrong direction. Most fabrics with naps will lay down after cleaning, this is not doing so. We did go to customers home and corrected some and will be going back to re- steam to make every attempt to groom in the correct position. Our goal is always to provide the best service to our customers. Some things can be out of our control Gary Giovannelli PresidentKristine S.
03/07/2019
The blinds in our condo are about 19 years old and I am sure they were never cleaned. Bella came in, cleaned them and now it looks like I have new blinds. They also repaired the clips on one blind. I have area rugs that need cleaning and I will definitely be calling Bella again.
Description of Work
Cleaning Silhouettes Blinds
Category
blind cleaning
Hire Again?
Yes
Lothar G.
02/07/2019
Response was excellent once the service request was made. The weather was brutal during time of service but all service promises kept. My tenants at the service property were happy with the results. My only issue with Bella happened when the estimated service cost vs actual nearly doubled. When questioned adjustments where made. I felt Bella quoted low to acquire the job with their estimate and then failed to honor. My hope to others who consider Bella for services ask for a detailed estimate in writing which disclosures all fees. Service was excellent professionalism was questionable.
Description of Work
Water Extraction and Carpeting Cleaned
Category
carpet cleaners, water damage restoration, mattresses
Cost
$1,400
Hire Again?
Yes
Service Provider Response
In response to this review. We were dealing with a flood estimate in Chicago with the owner being in Arizona. Based on the sq ft over the phone I quoted $800 to $1200.00 approxiate estimate. The customer said they did not hear the $1200.00. After all was completed, wee xtracted water, pulled carpet, pulled pad, disinfected, moved furniture, dried floor, carpet and rooms with carpet driers, inspected drying 2 separate days after, installed complete new pad in both rooms, relayed carpet, cleaned carpet and moved furniture back, this took 4 to 5 days to complete. We got there in a timely fashion and saved this customer a few $1000.00 keeping the water from soaking into the dry wall and stopping mold damage and keeping there college tenants safe and happy in this crazy cold weather. We did not charge customer for the drying inspections after they told us they did not hear the $1200.00 range. We did confirm all other charges with the customer and completed the job, I feel there was a misunderstanding on the customer end also and we did do our best to control cost. Thank you, Gary Giovannell President of Bella Cleaning, Ltd.Other Information
Services offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
We also offer disinfecting and sanitizing for all carpet, tile, area rugs and upholstery cleaning.
Health & Safety Measures
We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.