Get matched with top sewer cleaners in Waterman, IL

"Rob the owner was awesome, he gave me a firm quote over the phone, and had a service tech at my home in 2 hours. Andrew the tech was very thorough, and preformed a awesome install."

"Very fast solution and the work was less extensive than expected. Nice guys, too."

"In December of 2019 I noticed a drain in my basement was backing up (water) and called Service Now. When the technician arrived I described the conditions of the clogged drain and he determined it was the main sewer line. He stated that a clean out valve had to be installed (at a cost of $574) to run a snake through the line. I agreed and shortly thereafter he announced he could not clear the sewer line and that another crew was needed to "jet" my sewer (at a cost of $800). I agreed and the following day two technicians arrived and stated they would run a camera through the sewer line to determine the blockage. Shortly thereafter one of the technicians produced a video showing cracks and some broken pipe fragments (but no blockage) in a section of the main sewer line. They recommended that I have the broken sections of pipe replaced (at a cost of $3600). They then proceeded to jet the sewer line and announced that the clog in the sewer had been removed. That evening (after the second Service Now crew had left) I noticed that the drain in the basement was still backing up, so on the following day when the Service Now service writer arrived to discuss the sewer line replacement, I mentioned that the drain was still backed up and he replied that "they would look at that when they came out to replace the sewer pipe". I then began to think Service Now was defrauding me and contacted another plumbing company. When they arrived a couple of days later they determined that the drain from the kitchen was clogged and had to be snaked to clear it (at a cost of $128). I agreed and the other plumbers successfully cleared the drain. I have since contacted Service Now three times (once on a three way call with my credit card company) and each time I was assured a manager would call back, and 10 months later I'm still waiting."

"As a small business owner, I strongly caution others against this HVAC/R company. In over 10 years, they?ve been the least trustworthy and poorest performing contractor I?ve worked with. We experienced repeated service issues, a 25% rate hike without notice, ignored emails, and unreturned quote requests. Worse, we were billed for work that wasn?t done?confirmed twice, including by a third-party inspection with photos. Even when confronted, they deflected and delayed for months. We had to hire another company. They also mis-sized a walk-in freezer due to bad measurements and blamed their supplier. When shown proof it was undersized, they argued with no solution. They later mismeasured again on a replacement bid. Their attitude throughout was defensive, unprofessional, and dismissive. If something goes wrong?and it likely will?they will not stand behind their work. Save yourself the frustration and look elsewhere."