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"The basement looks amazing, the crew did an excellent job. They were efficient, kept to their schedules, and did great work."

"The quality of work is fantastic, and Marek is the best project manager you could ask for. The reason I removed one star is because I believe the quoted contract price, specifically for allowances, can improve. You should expect to add a minimum of $20,000 to your contract price. I also recommend referring to your contract throughout to ensure you aren’t getting an extra charge for something that should be included. Like I said, the quality of work is fantastic, but the up front pricing can improve."

"Remodel went extremely well even with material delays (not ordered through Rowe construction.) They were able to pivot and work on different areas of this extensive remodel. This crew showed up every day and notified us if they were not going to come or if they were delayed.They also pointed out and/or were able to troubleshoot areas of design that wouldn’t look aesthetically pleasing. In addition, they cleaned up the interior each day and regularly picked up construction waste placed in the garage during this process."

"We just moved from out of state and wanted to remodel the house we bought but didn’t know who to call! We were referred to Master Craft & Design and they transformed our house into a beautiful new forever home! From the initial phone call to the completion of the 5 months remodel project, Ed and his staff was always there for us! They are very professional, very detailed and listen to your needs and what you want. They explained everything very carefully and offered help when it was needed. I was totally impressed with their initial quote for the cost of the remodel. Everything was broken down by rooms with pricing for everything that was needed including materials. There were no surprises since it was so detailed. The only additions to the pricing was what we added or unforeseen issues that were found during the remodel. Ed has great resources for flooring, cabinets, countertops and other features you will need during the remodel. What can be a stressful time for some people, that wasn’t the case with Master Craft & Design. Give Ed a call at 773-315-8650 and start the process to transform your remodel into your forever home too!"

"Doug & Don were very thorough with explaining the construction process to me and my husband. They built us a large patio with an outdoor kitchen and it turned out beautiful."

"We had EZ Bath N Shower remove our tub unit and install a shower instead. We contacted a larger well-known company, but we went with EZ Bath. Their prices were comparable, but EZ Bath's material was better (thicker base, walls, and glass!) The gentlemen installing the unit were polite and professional. We are extremely happy with the results."

"Garage was built well. Wasn’t happy with the concrete guys they used.(0 stars)Thought I’d have a patio poured as they did the slab for the garage to make it easier. They ended up sloping it towards the house. Water runs towards my house on rainy days and sits behind my basement foundation. Very noticeable by eye too. When I put a table or chair on it, the whole set sits crooked. I have to wedge it with a piece of wood to keep it level. I have cracks in several places as well after the first year which I know no one guarantees but thats besides the point. Called them to address the issue but never got a response to the problem. I’ve had to look at it everyday for the last 2 years and it frustrates me. Called them back, explained the situation again…. even suggested to redo it at cost….they said they would get back to me ….but no response…again. They tell you about how good they are but when you try to address it, they don’t do anything. I guess I’ll have to tear it out and it replaced by someone else. I don’t like leaving bad reviews but I gave them plenty of opportunities to make it right. It’s ashamed because I had a lot of people asking me for referrals. I even paid more that other quotes thinking they were different. I didn’t feel confident in recommending them. If anyone wants to see the work, please let me know. Hope it was worth it guys! UPDATE: 4/24 Bob proactively reached out to me and was unaware of the issues I had with the concrete. Internal communication issue? I don’t know. Apparently they've had issues with that concrete contractor and no longer use them. Garage4you said they want to make it right. Totally wasn't expecting that. Currently in the process of correcting the issue. I will update the review once completed. Just thought I'd let everyone know as you are gearing up for garage work soon. Maybe I was wrong and there are good ones out there. We shall see. UPDATE: 5/25 Well....a year has gone by and Issue has not been resolved. I reached out toward the end of summer thinking that they were busy and would do it in fall. Never happened. Obviously couldn't do it in winter. I told them let’s set it for early spring. I had to called in April to follow up. There has been no sense of urgency on their part. I keep getting the run around as if they didn't want to do it anymore. Not sure why this is so hard. You had a different contractor come out to validate that it wasn't done right. Then you put it in writing what needs to happen and it still hasn't. I even have all the texts archived. This is getting frustrating again but goes back to my original intuition. They are really good at telling you "how good they are" but when it comes to things like this, don't want to take responsibility; even though they acknowledged it. (which is worse in my opinion) Just wanted to get this done before I beautify my backyard as I know it will get torn up. I will give them one more week to schedule or tell me what is happening. If I don't hear back, I i'll most likely have to take it to the next step. Hopefully my next update is more promising. I've posted some pics so you can see what I am talking about. Pics don't do justice. 6/25/2025-Well. Now they are ignoring me. Guess I have to take it to the courts.............This is why contractors get a bad name! 9/25. Formal demand letter sent before it goes to courts"

"Job well done. Awesome. Jim and his crew are very professional and hard working. Have gotten many compliments on my new porch. Love it. Would highly recommend!"

"This place has terrible customer service and doesn't care about small pool purchases (they only prioritize big projects). As of May 14, 2020, I paid (down payment) for a 16' pool from Russo's Pools. I was told my pool would be installed in July 2020. The installer was to go out to look at the site within 1 week. They never did. I called and got no one, only leaving a message or the phone just ringing. This was all last summer 2020 with no communication. I contacted Russo's pool in March 2021 and was told they didn't have my pool nor had any idea what happened. They have given me the run-around since. I was told the installer would call me, and week after week, they did not. Not until I asked to speak to the owner that the installer called me, stating he had JUST gotten my number. The owner discussed them obtaining and installing an 18' pool to make things right. Anthony Russo is now stating he never said that; he says he only said he would look into it. All discussions about pool and site were about 18'. Even the assistant I have been talking to this week has been checking deliveries for the 18' pool and working on getting one. Anthony Russo says he can't do that, and I am here 334 days later and NO pool."