"Prompt and professional service. Im very happy and would recommend this Pro to anyone needing help mounting a large TV."

"Kevin's work was well worth the money. I'd say he got a workout running between floors. He ran three new cables from the basement to the 2nd floor. Installed new wall plates in the new areas plus wall plates on additional cables that I had ran. His installation is top of the line and he cleaned up after he was done. You can't go wrong hiring Electronics 911 to do your project. Money well spent."

"Bob came out and provided an estimate which included options for completing the work. Once the work was scheduled he arrived on time and courteous, as usual. New security light of our choosing was installed in our backyard and a GFI outlet were installed in the garage in under an hour. We have used Mr. Handyman Metro East for several projects at our home and continue to use them because of their professionalism, value and customer focus."

"Bill was efficient and fast to update and install our new bathroom exhaust and light."

"What a pleasure to work with Brad! I had a small project installing and setting up a new smart Tv on an existing wall mount. Brad quoted a very reasonable, low price, about what I expected. Yet, despite the smallness of my project, Brad gave me treated me like a high end customer! He gave me his full attention and answered a ton of questions over the phone. And once he arrived and discovered I was missing a few pieces of mounting hardware, Brad got creative and made it work. Throughout all he was polite and so very helpful. I am keeping Brad s contact and will definitely hire him again."

"What a pleasure to work with Brad! I had a small project installing and setting up a new smart Tv on an existing wall mount. Brad quoted a very reasonable, low price, about what I expected. Yet, despite the smallness of my project, Brad gave me treated me like a high end customer! He gave me his full attention and answered a ton of questions over the phone. And once he arrived and discovered I was missing a few pieces of mounting hardware, Brad got creative and made it work. Throughout all he was polite and so very helpful. I am keeping Brad s contact and will definitely hire him again."

"Very meticulous. He made sure I was happy with the position of each tv. The work was excellent. Very polite and courteous. Highly recommend"

"We dealt with Tom Earle. It was not as good as we have liked, but it was good enough. I did not think that they were working half hours. All of the contractors worked similarly. They come in about 9 o’clock and leave at 3:04 everyday. There were only few exceptions when we started to complain. Then, in the beginning they had a couple of people here. Sometimes it had been three, and then many days, they used to have one person. When we asked them what happened, they said they were working on other jobs too. So, it is a small company, but then I guess they just want to have as many contracts as possible so at times they were spread kind of thin. That prolonged the construction project. It took longer than originally planned. The pricing was pretty good. I saw a couple of other contractors, and theirs came out pretty good. I am not exactly sure about the quality of their work because it is hard for me to compare someone else because we have not had such a large project, but I came to believe that there were situations where the quality could have been better because we asked them to redo a few things. So, of course after we started to pay more attention and complain about their quality then they kind of put more time into it or give it more attention. It is not something that I would consider automatic. It is okay. I am going to do the best I can. It seemed like if you do not complain, then, they will get away with whatever they could possibly get away with. That is the way I see it. I felt that maybe all the other contractors are not like this. I think there are exceptions. They do the best they can and there are also others who can do better, but they do not seem to do so unless you start complaining about it. They are a little bit like that. I thought they did finish okay. They were pretty good in listening to our needs and so with regards to responsiveness, they are pretty good. When you start talking about the allocation of resources and things like this, we were competing with his other projects. I do not know if responsiveness included that or not because the whole project stood up more than a month, even more than the hundred day week. We had previously worked with a smaller scale contractor and he would come here at the earliest as he could. He asked us when he could come in, and he told us that if he could come at 7:30 that that would be better. So, we told him to come at 8. A lot of times he would stay and work until like 5 or 6 until we need to eat dinner. A lot of times he would also come in on weekends on work. For Good Neighbors, they are definitely not like that. They would come in around 9 o’clock sometimes even later or until we ask where they are. The project has been delayed and they did not come in. Maybe they have longer drives that they had to do and they leave early too. A couple times, when we really complained a lot, then they brought some people in over the weekend. Those guys came in voluntarily to work I guess because they were pretty conscientious. They are subcontractors to Good Neighbors. When we started complaining, they came in over a few times over the weekend just to catch up. If that is the hours, they would say they were punctual because they were showing up at time they were suppose to show up, but from our perspective, I go to work at 8 in the morning and come home at 5; you are not doing the same. They were pretty professional. I would have to say that in all situations that they handled themselves pretty professionally. What we have to do is that if we are going to use them in the future, we really have to manage them which I do not think that we should need to do quite to the detail of our level that I think we need to do. They are professional in working on the project, getting the details, and telling us what is going on. Those type of situations, but we would definitely want to enforce the amount of time. If they say they could finish this in eight weeks, then we would expect them to get done in eight weeks and not 50% longer. We would have to manage it from a time perspective a lot closer. If that is the case, I would reuse them. I think from their perspective, they are putting themselves in this situation purposely because they need to have the work like okay I have finished one place; I do not want to have a slack time. I just want to work and work all the time. In order to do that, they accept projects which may overlap. When they started ours, they were actually finishing up on the other one. Then, something happened with the other project that they could not finish because of late deliver or something was not delivered as expected or they had to return it. Things like this. When they were supposed to start on ours full-time, they were not able to do that because they were still working on this other project. When I look at their point of view to manage your business, they have to do that, but then the customer would suffer like us. They need to hire more people. I guess they trust the people they work with. They do not have to watch over them. I think they work with their subcontractors and other people. They do have their own people but not many, one or two. The subcontractors that they hire, I think they trust them because they have special skills that they do not have. They come and do the work. Their relationship with their contractors that I do not know if they can just hire based on their need at the time and then let the people go when they are able to handle. I think they do not want temporary help. They want to have a long-term relationship with their contractors. I empathize with them because I understand the situation they are in, but at the same time, we are their customers. We are selfish about our own project. So, we want complete attention from them which they are not able to give us.   "

"He did a good work. It was a great experience. We were so happy with them before that we hired them again. It was a good work and a good price."

"The work went quickly and at a reasonable price. The leaking due to cracks in the old skylight were sealed. Very satisfied!"