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"A majority of the work was done before I arrived home and the team of installers were very professional and courteous.  The workers returned several times over the next few days to install various parts of the pool depending on the water height. 
There was an issue with the factory gasket on the pool and Russo's was very responsive in returning to my home to fix the issue without question. 
Dan at Russo's answered several of my questions and helped me along the way with pool how-tos and maintenance tips and tricks.
Everyone was extraordinarily friendly.
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"Also I'm still confused by his statement that you shouldn't caulk between tub and tile because it needs to breathe.  Everyone I've spoken to afterwards about that just laughs."

"Installer was prompt and professional."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Platypus Pool Service did an excellent job on our pool. The plaster looks **flawless** and their pricing was incredibly reasonable (especially for such quality work). They were extremely professional and communication was a breeze! Highly recommend."

We have the largest display of HotSpring� Portable Spas in the Fox Valley!\n\nWith twenty-seven years of customer satisfaction our goal is to provide you everyday, above and beyond service.\n\nOur showroom is staffed by friendly, helpful people including the owner and the owner's wife. If you want good old fashioned accountability rather than the usual run-around, Hotspring Spas of Fox Valley is your destination.\n\nWe have the largest selection of in-stock HotSpring Spas ready for delivery and we install in spring, summer, fall and winter! Visit our Saint Charles showroom today!\n

Breakwater Spas is a leading provider of spas, gazebos, saunas, and other home products including billiard tables, outdoor fire pits and barbecue grills. Our in-house service department is staffed with knowledgeable professionals who make sure your products continue to operate like new. \n\nTestimonial: \nWe were extremely happy with the service and selection we found at Breakwater Spas. I recommend anyone in the market for a new hot tub anywhere near Chicago should visit their showroom.\n\nI visited every Hot Tub dealer in our area , My wife and I found the best value and tub for the money .\nThey understand your needs,and deliver on price and quality .\n\n\n

Since 2006, we have been passionate about hydrotherapy and providing quality spa service. Starting with pool and spa installations, our journey has been one of dedication to mastering our craft. By 2013, we decided to focus exclusively on hot tub service & sales, eventually expanding to South Carolina and other states around the US. \n\nOur services include hot tub, diagnosis, repair, weekly maintenance sales, and moving. We also specialize in providing one off custom solutions.\n\nWhat sets us apart is our deep knowledge of the spa industry. Since our early days, we’ve serviced nearly ALL spa brands, giving us firsthand insight into what defines true quality and craftsmanship. That expertise allows us to offer the best hot tubs and unparalleled repair and maintenance for nearly all spa brands.

Advanced Facilities Maintenance, Inc. has been servicing McHenry County since 2004. We staff our projects with only the most experienced and highly qualified contracting experts. \n\nOur clients receive the finest quality workmanship and the most cost effective performance available, in keeping with their highest expectations and ours. \n\nWhether the project is large or small, we develop a carefully coordinated strategy that meets all project needs. \n\nWorking closely with the project owner, we ensure that the project is thoroughly planned and carefully coordinated. \n\nThen we deliver top quality services that follow the approved plans, follow all specifications, and meet all required codes and acceptable standards ... Explicitly, within budget, and on schedule.\n