"Great! They were unable to get all the way to the street from the catch basin. It was suggested I add a sewer clean out assure all the roots were gone and make it easier for future cleaning. This was suggested in the past, by another company , but the cost was out of sight. This company was very fair in price for both the cleaning (which included the inspection with the camera) and for the clean out installation."

"It went fine. They did a good job of working around the maze of piping under our kitchen sink, trouble shooting, and giving me clear descriptions of 2 different repair options. The repair person had some good advice regarding removing grease build
up ourselves and how to avoid clogs that may come from a garbage disposal. (I don't know if ours did.)
The only thing I didn't like was that the bill at the end seemed a little high, and they didn't include a breakdown of how they had arrived at that amount. (e.g. parts and service hourly costs. Big Deal discounts, etc.)
"

"The salesman was extremely knowledgeable, and the guys who came to do the work were punctual, polite, and professional.  They covered our carpet where they were walking in and out, broke apart our basement floor, installed the drain tiles, and they re-concreted the floor.  Everything looks great so far!  I will re-post if there are any issues this spring, but I am very confident in their work (and it came with a guarantee).
"

"I discovered a backed up drain in the basement, looked for a recommendation on Angie's List for a plumber, called J. Blanton, and within a few hours Matt arrived to quickly confirm my problem and fix it. Service was fast, on time, solved the problem in one visit: cannot ask for more. Very satisfied with J Blanton and will use again for a full house inspection of faucets, toilets, drains, etc.
"

"Beautifully done. Had tree roots in the drain pipes"

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"The job went very well and the work was done much more quickly than I expected.  I thought that the old laundry sink would take a great deal of time to remove and be replaced with the new one, but that was not the case.  The area was left in very clean condition.  Overall, the job was done very well, professionally, courteously, and swiftly.  Communication between me and Splash Plumber was timely and accurate.  When I need additional plumbing work done, including periodic sewer rodding, I will use Splash Plumber."

"Our sewer line had severed where it comes out of the house. This caused our toilets to start backing up, so we placed an emergency call on a Sunday. The tech came within about an hour and diagnosed the problem with their camera inspection equipment. It was raining and the tech had to feed the camera line from the cleanout in our front yard, but he was as friendly and kind as could be. Once he had diagnosed the problem, he spent a fair amount of time getting the repairs scheduled for later that day, which involved coordinating his crew, the village, and JULIE, since they had to dig up the front yard to fix the issue. The crew arrived later that day - they were also extremely professional and extremely pleasant to deal with.
While the repairs were very expensive, I was very impressed with everyone from Black Diamond. They seemed genuinely happy to help us with our emergency, even though it meant spending a Sunday working in the rain and high humidity. Since they had to leave the hole open overnight, they were careful to cover the hole completely with plywood so that no one would accidentally
fall in.They returned early Monday morning to backfill the hole in our yard, once the village had inspected the work.
 I will definitely use these guys for any plumbing issues that I have from here on.
"

"I was extremely pleased with the price and how quickly Mike was able to install the catch basin. Other than the time it took for him to find a grate, I have absolutely no complaints and would highly recommend his work. I will certainly use him again for any other plumbing/sewer issues that may arise."

"I had managed to completely block my kitchen sink/garbage disposal on Saturday afternoon at 3 pm. Plus we were having a party the next day. I called Derek and he came out within an hour and unplugged it for us. A really nice and professional guy. I now have a plumber for life!!
"