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"Dean and his team were great to work with. They understood our vision with our basement reno from the beginning and made it a realty. Their crew was very professional, always communicated well and does really good work. They also were the lowest quote out of the three I received! Great quality and value."

"Fast response, quality work, great communication."

"Larry and his team were absolutely the best. We had some repair work that needed to be done as well as electrical and installation of a bathroom with tiling and plumbing. Larry is VERY good with communication before, during, and after the work was completed. He and Dave went over and above what we expected and were extremely competitive with pricing for us. They even went so far as to fix some issues that only added to our enjoyment of our new basement and bathroom. We had a terrible experience with a former contractor and were a bit shy about hiring another but I am so glad we did! From top to bottom, they performed like professionals and completed the project in exactly the time they specified. I will hire these guys any day of the week and would recommend them to others in a heartbeat."

"It went well, liked their services."

"The men made a great new shower area! They cleaned up as well! I called the office to try to arrange the balance of work. Haven’t heard back from anyone - but yes! The work great!"

"The main reason we will stop using Reliance’s services: we were promised boiler drains that we never got. Boiler drains do not need washers which is why we wanted them. The job took four days. July 6th we wasted a whole day waiting for service. We called Reliance immediately because we have used their plumbing services for years. We were very disappointed with their service. A plumber was scheduled to come and install two cut offs and replace faucet washers. This plumber promised us two premium quarter turn boiler drains for hot and cold water feeds (we never did get these boiler drains). He recommended replacing the faucet. The plumber did not have all the parts, so we scheduled him to come back July 5th. July 5th the plumber we had spoken to called in sick. Another plumber was assigned to the work. This plumber did not seem to know what the previous plumber had estimated for the job. We showed the new plumber the work order. He went to work. After he had changed the faucets and installed the cut offs, we asked about the quarter turn boiler drains. He said they could not find the parts locally and we did not need them anyway. He recommended replacing the old cement tub. The drain could no longer be hooked up to the old tub. We sheduled him to come back July 6th. We requested the boiler drains again. July 6th. The plumber was scheduled to come between noon and 2:00 pm. The office manager called to say that the plumber could not get there until 2:00-4:00pm. We understand that sometimes rescheduling happens. However, around 4:15 the office manager called again. He wanted to reschedule for Monday. We had been waiting all day and this was the third day. We wanted a plumber to come. The office manager said OK he would send someone. The plumber who was supposed to come called us and said it was too late to come. Could we schedule for Monday. We almost called another plumbing company at this point. We scheduled for early Monday morning. Monday July 9th The plumber came early Monday morning on time. He did not bring the boiler drains. This time he said the boiler drains were to unusual to install and we didnt need them. He redid some of the copper piping because he was installing a new tub. The copper piping has some unusual twists because the new tub was a different size from the concert tub. The plumbing job was professionally done, but it took four days. We paid for broiler drains we never got."

"Plumbers were courteous and competent. Cost seemed to be in line with prevailing rates as far as I could determine."

"B&K were very reasonable on price for a pair of small projects while still providing a high quality of work. While their workers were here they did a great job of communicating and verifying exactly how I wanted things done rather than just guessing or doing the work the easiest way they could. I'll be calling again next time I need something similar done."

"Never received an on line quote"

"We have a 45+ year old house, with 3" pipes and T connectors, so the line has clogged repeatedly over the years. This time was particularly difficult, but Joe worked through the issues, including some surprises (old clean out hidden in ventilation) and consulted with me on options. I was completely satisfied with the end result, and his solution should make future clogging issues easier to resolve. Will definitely use A1 Superior plumbing again."