Get matched with top sink installation pros in Steger, IL

"We didn't have the work done in the end. The bathroom faucet we wanted to install was a Grohe faucet. We purchased a "deal" to install a bathroom faucet. The plumber said that the deal did not include Grohe and offered to do it for an up charge. But, the up charge wasn't budgeted so we didn't have the work done."

"As many people in the Chicagoland area likely experienced, we had some plumbing issues as a result of the Great Polar Vortex of 2019. Since we were running our water to prevent pipes from freezing, we found that we had drainage issues with our upstairs bathroom. We noticed a leak staining our kitchen ceiling and basement wall so we figured it was coming from the upstairs bathroom since that's where we had the sink turned on to drip. Guillermo came over on a Saturday to take a look at the problem. He arrived on time but wasn't 100% prepared for the task at hand. I was a little concerned with his indecisiveness on where to begin looking for a problem. He kept asking me where I wanted him to cut into the wall and look but I'm not the professional, you are. I guess maybe he was doing it because he was going to have to cut into drywall and he wanted me to give him permission to do it so I wouldn't be mad? I'm not sure but it wasn't super professional especially since I have no clue what is going on inside the walls. I don't know what different types of leaks look like and, presumably, he does. He ended up cutting way too much drywall, including in the back of the pipes and then couldn't even see the drain pipe to the plumbing he was there to inspect. Our insurance likely won't cover that so we'll be on the hook for repairing it. Sigh. Once Guillermo guessed the source of the leak, the plumber still had questions. He basically said he could cut into the ceiling under the toilet and look around or take the toilet out and see if it was a flange issue. He wanted me to make that call even though I don't know anything about plumbing. Of course, he cuts into more drywall, can't see a leak, so he still has to go take the toilet off. Turns out the toilet and the drain pipe were the issues. In the midst of cutting into the ceiling, the plumber realizes he doesn't have a ladder tall enough to see into the ceiling and neither do we. He has to go to a hardware store in the middle of all this to get one and then he comes back with a broken one (not his fault, but such a time suck). So he's out again to get a new ladder to replace the broken one just so he can look up into our ceiling. I feel like all the plumbers should be equipped with ladders and other equipment they might need in all kinds of houses because we aren't the only people in Chicago with high ceilings. That ended up being 90 minutes of time we'd never get back just waiting for him to come back and finish the diagnosis. Once we figured that out, we waited for the instillation crew to come in and replace a few feet of drain pipe and install a new flange for the toilet. We had to wait four days for someone to come and do the install which seems a bit long for a job that takes about two hours. Same thing happened with the install crew: they didn't have the correct size flange so they had to stop work and go to the hardware store. They were gone for almost an hour so my husband was just stuck waiting. They did a good job on the install once they were back and had the right equipment so our toilet is in fine, working order and draining properly. We ended up paying about $1900 for all of this work, the majority of which was labor costs. It really seems a bit high that these guys are making about $250 an hour for "work" that included going to Home Depot to get more supplies that they didn't come with in the first place. The work they did shouldn't have even taken that long and I got stuck with the bill, which seems odd. Another $375 of that was just to let the first plumber make holes in my wall that weren't totally necessary just to discover the toilet flange wasn't big enough. I know that it's not his fault that he couldn't see that the toilet was installed improperly from the outside, but it was really upsetting to have the plumber basically ask me what to do in terms of where to look for plumbing problems I know nothing about. Their customer service was always nice and easy to deal with, so that was a plus. Overall, I am happy with the work that they did since my toilet works and is no longer leaking, but I felt like the process of dealing with the plumbers in the house was somewhat unprofessional since the first didn't seem to know what to do and both sets of plumbers did not come prepared with the equipment they needed to do their jobs."

"Whenever there was a heavy rain, flood water would come through the cracks in the "cove" where the basement wall meets the floor near the basement door leading to the exterior stair walkout. Lincoln correctly diagnosed the problem as a broken p-trap. Douglas came with one other person on time, efficiently broke through the cement landing and put in a new clay piece with a 2 foot extension. He showed me the old clay rain drain that they had removed, and it was collapsed and completely plugged up rocky clay, so it was no longer draining out to the catch basin. The house is 100 years old, and the pipe was no doubt original. They smoothly re-laid the cement at a pitch so that the water flowed toward the drain, and cleaned up afterward. No muss, no fuss; they were done in no time. They even rodded out to the street at no extra charge. The problem was fixed, and there has been no more basement flooding near the basement door! Yeah!
Lincoln had been recommended to me by a neighbor. I got quotes from three sewer contractors, and Lincoln's was actually the lowest. One of the companies I spoke to was not even interested in investigating the rain drain, but only wanted to sell me an interior drain system with a sump pump for $6,000. Problem was that the interior drains are no longer allowed in Oak Park. Well, we are happy that we got the problem fixed by honest, competent people. It was a pleasure doing business with them and I would recommend their sewer service in a heartbeat.
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"I've used Splash Plumber for several projects and have never been disappointed. I've worked with Tom McHugh and he has always been responsive, punctual and very professional. Every job he has done for me, you would never know he was there because he is so meticulous and clean; I can't say that about too many service providers. His rates are very well priced and fair; I've never felt as if I was taken advantage of and he always makes a point to tell you upfront exactly what will be need in a job so there are no surprises or hidden costs. I've recommended Tom and Splash Plumber many times and will continue to do so; I appreciate their integrity, knowledge base and work ethic.
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We have 20 years of experience in the restoration and refinishing of antique claw foot bathtubs and pedestal sinks. We have devised a unique and quality process that will bring your fixture back to life. We will take your fixture by appointment and have it for 4-6 weeks. This time frame allows us to pamper your antique with the time and quality that it deserves. Delivery and pick up is available at an additional charge.

"Sink was stopped up and the bathtub was running slow.  The team arrived on sort notice, coming when they said they would.  The work was done  and the  bathroom cleaned up in a short period of time.  It cost me $388 to rod two drains.  The price was shocking.
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"This guy is the man! I called him because my kitchen sink was leaking and my disposal sounded like it was dying. He came out and super honest and professional. He fixed the garbage disposal in about 30 seconds and then looks at my pipping. He told me that I needed new pipes under the sink and have me an estimate of $250. He then went to bathroom sink bc it was also leaking and told me I needed a new faucet. He came back 1 week later and replaced All of it! The pipes were $250 and the faucet was $250 (because he had to buy it and then install it) I will use him all the time moving forward!"

"This is the second time I have worked with Windy City plumbing and they are great. For this services they provided an estimate of $240 for the work of removing the old tub overflow and waste and installing a new one as well as an estimate for a kitchen sink drain. They showed up on time for the estimate (i decided not to do the sink) and for the work. They completed the work quickly and checked with throughout for all decision such as using the built-in drain stopper or the existing drain basket which we went with.
At the end of the job, because the work wasn't as much as they had estimated Jose only charged me $125 even though I had agreed already to the initial estimate. Above and beyond my expectations in every regard and I would recommend them to anyone!


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"A lot more to discuss about this than I would like. Drain tile construction seems fine, which is the most important part of this project by far! We will learn more upon a rainy season in the fall or spring. Demo was not as clean as we would have liked. We have steel studs in basement, so they pushed out walls to put drains to window wells behind electrical conduit for outlets. This ripped the drywall off of studs and pulled framing away from windows. We had to rerun electricity around the new drains and do some repairs because of this. If we had wood studs, we do not think that they would not have been able to cause as much damage, so this shortcut cost us some work. There is also a small dent in our ceiling on the main floor from when they were carrying materials. Dust was everywhere. They left the door to the basement open during demo and construction so dust was all over our main floor. Also, they mixed the concrete in our garage, so everything we move out of the basement to avoid dust is now covered in concrete dust. This is very difficult to remove since mixing with water will form more concrete. They asked what we need from them to fix this, but we do not see a good solution other than wiping down each individual item ourselves. It's a lot of work we spent a lot of time trying to avoid by following Alex's recommendations. There was a miscommunication and Reliable Basements did not put the new sump pump in, plus the check valves were put 2 inches from the lid of the sump pit leaving the pit inaccessible to us. After several attempts at communicating with them, they responded and replaced it and fixed the check valve placement in a timely manner. They missed a crack in the foundation, but were quick to come out and fill it for the same price they offered during the drain tile installation."

"I wasn't particularly happy with the experience.  They showed up on time for the original appointment and did the work as promised, but we later noticed that the new sink was leaking and called the company about the issue.  The company stated it would send someone out the next day, but no one ever showed.  We called them the next day to learn why, and we were told that the gentleman was sick in the hospital.  Ultimately, the leak wasn't repaired until a few days after we noticed it which was inconvenient."