"They did very clean and quick work. They raised a slab in the front of our house and the lines are so clean. The price was pretty reasonable. Communication could be a little better and quicker but we would definitely use them again."

"Pivotal Basement Solutions are highly recommended for foundation repairs & waterproofing for good reason. After meeting with Andy & Jeff the first time I knew this was the company for us. Honest, prompt & professional. So easy to talk to & answer any & all questions. They finished the job in a timely manner, working steady all day & most of all treated our home as if it was their own. A family run business with a great reputation. Thank you guys for a job well done. Tom & Julie Svendsen"

"This company has excellent customer service. Chris McGirt came in and knew exactly what the crawl space of my home needed, he was very knowledgeable, and was even able to tell me some of the previous work that had been done before I purchased my house. He did take the time to verify the situation in the crawl space to make sure a dehumidifier would be the right and only necessary approach for my homes crawl space. All is well in the crawl space now!"

"Completed all basement waterproofing work as scheduled, and did a very good job cleaning up afterwards. The quality and finish of the work was likewise good. Very pleased, and will use them again for additional basement improvements."

"Nick and Isaiah came out to level our drive and it was a great experience. They were though with going over problem areas and explained things that might have caused our issues and gave suggestions on how to make improvements. The customer service was outstanding and the work was exceptional. I highly recommend Foundation Recovery Systems for all of your concrete leveling needs!"

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

Hi, I’m Kevin with Klock Home Services, proudly serving the Fox Valley area. I provide reliable, detail-oriented handyman and home repair services at fair prices. From furniture and drywall repair to minor carpentry, fixture installs, and general maintenance, I treat every project like it’s in my own home. Whether it’s a small fix or a larger task, you can count on quality work done right the first time.

"We hired Brian to waterproof our basement last year but this year, we received a heavy rainstorm that created massive flooding around the area. Everything Brian waterproofed was bone dry but there was an exit door entry way that we never even considered waterproofing. The door held back most of the water but it managed to get in through the cracks of the door. 

I contacted multiple companies that night and the next morning, but Brian was the only one who responded back first thing in the morning. He agreed to meet us at our house to assess the problem, and we appreciated that he arrived quickly. After evaluating multiple options, Brian told us that we needed a sump pump and drain tile installed to permanently fix this problem. He initially scheduled us for the next Monday, but after understanding our urgency, he bumped us up to the next day. The workers arrived when he said they would, and the work was completed the same day in the afternoon. Thank you to Brian and his company for being so accommodating, being there when we needed him, and completing the work promptly.

*~update~*
After some heavy rains, we noticed that we were still getting some seepage in our "waterproofed" basement. After contacting Brian (for our lifetime warranty or whatever), he said he would come out. He then proceeded to cancel/make an excuse the next 3-4 appointments. Then he just stopped responding to emails/calls. We're very disappointed because we really liked Brian. Now we have to open the walls to see where the seepage is coming in and call someone else to seal them."

"Appliance Care Specialist were great! The best service provider you have ever sent to my house by far."

"I selected this company because of the other postings on Angie's list.  Michael called back later the same day and apoligized for not calling back sooner.  He came out the next day, in the rain, to look at my roof and called me the next morning with the estimate and options.  He was very honest and up front abou the options and the cost.  Because my house is for sale, he made suggestions and discussed the pros and cons.  When he found out I had an open house scheduled the next day, he rearranged some things and called back to say he could do if later in the day and have everything ready for the open house.  And then he had to work in the rain to get it done.  Mike went above and beyond being when he and his crew helped my son load furniture into both my son's and his truck and he actually helped move some things to our new house because it was on his way home!  Michael is a very personable and caring person and I would recommend him to anyone looking for someone who is willing to go the extra mile and get things done professionally and timely.  This was a wonderful experience for me and Iam very pleased with the results.

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