Get matched with top affordable plumbers in Smithton, IL

"Kirkwood Plumbing is represented by very capable plumbers, does its work without surprises, and has a very strong commitment to customer satisfaction. For those reasons I give it an A rating. Below is the story. I needed to have the upper stack of the toilet replaced and have a new toilet installed. Of the 3 companies I called, only Kirkwood Plumbing sent a master plumber, a plus. Paul was very observant and identified the least intrusive manner I was chip to complete the tasks, which in an old home, was not simple. Although not the least expensive bid, I accepted it based on the confidence Paul inspired. That was a very good decision. Greg arrived on time at the appointment date and immediately went to work. He is a capable plumber who worked very hard and efficiently, a plus. He had a great manner with his assistant and it was a pleasure to observe them working together. Greg was determined to leave me with running water and a functional toilet by the time he had to leave, and that was much appreciated. To that end, however, he did not take the time to go back to get the correct saw to cut through the cabinet and wall and thus created sufficient dust particles to saturate the air. Nor did he go back to get the correct shut off valve so he didn't install one. Those were negatives. After he left, I noticed that I could no longer open the faucets in the bathroom so I got in touch with Kirkwood plumbing. They immediately rescheduled a return visit, a positive. Greg attended to the issues that remained but couldn't repair the faucet problem. Although he was convinced that he did not cause this problem, he called Jason in to take over, another plus. Jason is a very thoughtful, methodical plumber who calmly and efficiently repaired the problem. I don't know if he thought this issue was a separate or related problem but he refused any additional payment that I offered, another plus."

Your Satisfaction is Our Priority. With over 20 years of experience in home improvement including windows, siding, roofing and bathrooms, we?re ready to ensure your upgrade is PERFECT. Our company is based on the belief that our customers needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. Locally Owned for over 20 years!

"Fast professional install, competent and customer friendly employees. Had one small issue and they came out within 24 hours and resolved the issue. A literal five minute fix but handled with cheerfulness and competence even though a regular plumber/installer would have found the repair barely worth their time. I would hire them again in a minute."

"We are very happy with our shower/tub to shower only installation. Our installers, Gavin and Kenny, were great! They arrived on time, were very professional, kept us posted on their progress, and did a wonderful job with both the installation and the cleanup. We also are having a second bathroom done, and are glad we chose Jacuzzi to do the work."

"Contacted me fairly quick. My job was actually a little small for this company bu Jack was very informative and professional"

"My installer John was fantastic. He did an amazing job and I am so pleased with his attention to detail and the way it all turned out. With my home being almost 100 years old nothing is plum or square. He was so caring and took his time and it came out beautifully. I am so glad John was my installer he is amazing."

"This company is outstanding. I can not sing them enough praises."

"Mike came out same day and did a great job replcing our vanity top and faucet."

"Getting a walk in tub is expensive no matter who you use. My experience thus far is with installation only and I must say my install went great. It has been over a month and no issues with my tub so I cannot comment on repair process with American Standard."

"We had a very experienced sales representative and we were very happy with work that was done."