
Bathroom Excellence
About us
Bathroom Excellence offers the best in the industry Bathroom Remodeling service and products. Our stream lined process has made bathroom remodeling affordable and reliable.Bathroom Excellence was founded by a generation of experts in the Home remodeling industry. Our goal is to continue to provide premium quality products and best in the business customer service at a reasonable price to Every Single Customer!
Business highlights
Services we offer
Bathroom - Remodel, New Bathroom Plumbing, New Tubs, Tub to Shower Conversions, Walk In Tubs
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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87% | ||
7% | ||
0% | ||
0% | ||
7% |
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"Mr. Riley signed a contract with Bathroom Excellence for $31,467 on 10/14/2024 and put down a deposit of $15,733.50. I have attached the signed contract. Mr. Riley stated he had a bid from a competitor for $50,000 to do the same project we were contracted to do for him. He was enthusiastic about the price and the project. He also had a 3 day right of recission once the contract was signed to change his mind and get a full refund on his deposit. He chose not to do so. I have attached several pictures that were taken during the project to show there was never a mess left as he stated. From the moment the renovation began Mr. Riley started to express regret for making the decision to spend so much money on the project. He stated several times to Jesus our Install Manager that he had spent too much money on it. The customer stated he researched the cost of the bathtub, and it was nowhere near what he was charged. Because he now has buyerĀs remorse, he expects us to give him a new bathtub for free. There is no truth in his statement Āall the wrong parts were put in.Ā Shame on himĀ I have also attached a timeline of what occurred. Mr. Riley agreed to pay us multiple times and NEVER followed through. He demanded to see the Consultant that sold him the project and THEN he agreed to pay AGAIN. We moved around schedules and the representative went to his home. Once again Mr. Riley went back on his word. He left us with unpaid debt and installers that he apparently felt should do all his remodeling for free. We have text messages as well to confirm our claims. It is criminal that a homeowner can sign a contract, put a deposit down, allow the order to be made and paid for, demolition and install to be completed, leave us with a $15,733.50 balance that he still owes then decide not only that he does not want to pay BUT we should GIVE him his money back and he should keep a brand-new bathroom."
"We very much appriciate you great review!"
"We very much appriciate you great review!"
"We very much appriciate you great review!"
"We very much appriciate you great review!"
"We very much appriciate you great review!"
"We Love to here reviews like this! Builing your new bathroom from scratch in the basement did present some chalenges! Sometimes City permits and inspections can prolong things but we always like to take into consideration the customers feelings,time and overall happiness when working through the sometimes not so considerate city inspectors involvment! We are thrilled you love your new Bathroom Addition! 95% of our projects don't require city involvment but we know how to live up to our name "Bathroom Excellence"!"
"Hi Mary! Thank you for the kind words:) We are so glad to hear that you were happy with the initial meeting and process. We know you will love your new bathroom and the whole team!"
"We love to hear that! Thanks so very much!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.