Get matched with top grab bar installation pros in Ottawa, IL

"Prime Baths is one of the most impressive companies my husband and I have had the privilege of working with. Kevin came out to give us a quote and we didn't feel rushed as we tried to agree on what we actually wanted. When it came time to decide how to pay, you can pay in full or finance. We gave a deposit and decided to pay in full at the end of the project, so the materials were ordered. Material arrived on time, we scheduled the installation, and we pulled the dream installation team of Bill and Lennon. These two were amazing, they took out the old tub/shower and had the new walk-in shower installed in day one. They were very professional, personable, and knew what they were doing. They were back on day two to install the floor, vanity, linen closet, mirror, and towel bars. We are absolutely thrilled with the end result. Both my husband and I would highly recommend this company if you were thinking about making a change in your bathroom(s). Added plus to all of this, they have a lifetime warranty on their products and workmanship!!!"

"We ordered a window from them the end of April. The beginning of June they came to put the window in. They had ordered the wrong size. The said that they would rush order it and we would have it in a month. After waiting a month and not hearing from them, we called to find out when the window would be put in and they said that they would check and get back with us. After many more calls we were told that the window wouldn't be in until July 23rd. We requested a refund and after many more calls were told that they don't give refunds. The window was finally installed on August 2nd over a week after they received it. We will never do business with them again.!"

"Did not do anything that I asked them to do. Very bad job."

"Unprofessional, untimely, poor workmanship, stressful experience. Shawn did a LVP flooring install on two levels of my house, including the kitchen. Almost $8K for 1K SF. Flooring failed 1st time due to no subfloor leveling despite me asking twice if it was needed. 24 planks in 600 SF were separating in 2 weeks. Once I informed Shawn the floor was failing, his workers tried accessing my garage without permission to get tools. Seemed like they were trying to split on a bad job. Despite the bad job done, I worked with him on cost-effective products to try and save as much money as possible on the rework. Both levels of flooring had issues, but I only asked for main level to be redone. Ultimately, it took 4 months of poor communication and terrible customer service to finally get new flooring installed, still not level but holding????! Ultimately, the new flooring installed was left unfinished, leaving me to install trim, transitions, end caps, stair nosing and caulk on my own."

"Brian LaValle is a God Send!! Bought my home for under 20k and Brian has done everything from the basement to the roof!!! Drive by and Look at It. 705 Lundy St Streator. It sat for 5 1/2 years after a destructive foreclosure. There was no bathroom! Everyone Loves my bathroom now. The house looks Modern and heâ  s SO professional and comfortable and has been working on my home for well over a year so we pitched him keys to the house. I slept in the other day while him and his crew, always making sure my cats donâ  t get out, installed my laundry room floor. Never thought something like that could happen! Grade A work! Im So Proud of my house! This guy Checks My House to assure itâ  s sound and safe! The addition was attached to the original house. My roof was stressed and leaking. He â  tiedâ  (their lingo) the 2 lil houses together. Now Iâ  m saving up for him to do the roof. I flipped and remodeled 4 homes of my own when I was younger. This guy is the best. I humbly admit. Brian LaValle 815-674-8152"

"Great job. Sunroom looks amazing"

"Good communication and my pieces look absolutely amazing. Will definitely contact them again for refinishing needs!"