Get matched with top concrete leveling pros in New Athens, IL

"As far as we can tell, the work was effective at stabilizing our foundation, and the on-site crew led by Luke was great, informing us of their progress along the way. However, we expressed in advance our concern about protecting some of our landscaping. We were assured the crew would have boards to cover landscaping on which removed dirt would be piled. This turned out not to be the case. I’ve had quite a bit of expense and labor to restore landscaping that was damaged during the work. This damage could have been avoided. Foundation Recovery sends out $500 coupons to advertise for their work. My attempts to contact Joe and FRS to honor even a part of the $500 coupon to help defray my landscaping costs have gone unanswered. Our salesperson, Joe, was not present during the work and has not been responsive to our followup inquiries. We are very disappointed in the poor customer service from Foundation and its representatives. I cannot recommend this company based on their failure to address our up-front concerns, lack of response to our followup requests, and the false advertising that is associated with the coupons."

"Yes, they did everything I requested them to do, they even worked with me on the price"

"Joe Lane, alias Joe James did landscaping last year. All initially went well. He and his crew removed bushes, installed rock and milch, power washed the driveway and removed junk from my garage. He gained my confidence in his honesty and swore that he had never cheated a customer. I advanced a $1,000 payment for topsoil and grass seed and he has never returned. Since July of last year all I have received from him are excuses and promises. Hr also promised to replace the bushes , most of which died. I requested he refund my money and he has not responded. BEWARE!! Don’t trust him."

"DONT TRUST LEVEL ALL! We entered into an agreement to have our patio leveled. The work of leveling the patio was not completed before Level ALL began demanding payment. Their demands for payment can easily be characterized as harassment and intimidation. We met with Level All with the result of the meeting being that their representative informed us that their sales person had sold us a service that they could not complete within the scope of their original bid. The representative was clear about his disdain and disagreements with how the sales force bids on work like ours and he lamented that this was the issue. According to a Level All representative, our project was not completed because the sales person underbid the work and Level ALL was unwilling to honor their invoice and correct their mistake. The workers did not clean up after themselves and they left more chips and damage to our patio than was originally present. They failed to caulk the concrete seams, which will lead to further damage to our patio. We contacted their office twice to speak with someone in charge and have gotten no response."