As far as we can tell, the work was effective at stabilizing our foundation, and the on-site crew led by Luke was great, informing us of their progress along the way. However, we expressed in advance our concern about protecting some of our landscaping. We were assured the crew would have boards to cover landscaping on which removed dirt would be piled. This turned out not to be the case. I’ve had quite a bit of expense and labor to restore landscaping that was damaged during the work. This damage could have been avoided. Foundation Recovery sends out $500 coupons to advertise for their work. My attempts to contact Joe and FRS to honor even a part of the $500 coupon to help defray my landscaping costs have gone unanswered. Our salesperson, Joe, was not present during the work and has not been responsive to our followup inquiries. We are very disappointed in the poor customer service from Foundation and its representatives. I cannot recommend this company based on their failure to address our up-front concerns, lack of response to our followup requests, and the false advertising that is associated with the coupons.

Trevor Fischer was on time, listened to what I needed, and provided a thorough inspection and quote.

Trevor arrived promptly from Spanish Lake - about a 45 minute drive. I was able to move up my appointment by one day due to a cancellation. Trevor took his time, checking the house inside and out. Pleasant the entire time. He showed me how his device was calculating the movement of my wall. We talked for about 30 minutes. There was absolutely no pressure as we discussed costs, time frame and financing. Trevor spoke with confidence and fully answered all my questions. I felt completely at ease with Trevor. He answered all my questions confidently. .I was impressed with Trevor and the manner in which he carried himself and represented Foundation Recovery Systems. Trevor is obviously proud to be in the Foundation Recovery Systems Family,. Trevor is a passionate representative of FRS. Something you don’t see everyday. I am delighted that Icalled foundation recovery systems, and met Trevor. Thank You!

Appointment with Trevor Fischer was was diagnosis of causes of problems with foundation, drainage and water. He was efficiently thorough -taking measurements, photos, gutter and downspout etc. He presented a preliminary summary and we look for to his final evaluation and plan for resolving our issues.

Honest and provided recommendations on how to monitor current cracks, did not try to oversell or fear monger

Great job from sales to folks doing the work.

The crew of Ryan, Brady and Andrew did a great job; all very friendly and personable. The project turned out to be more than anticipated and they stepped up to make sure the work completed to my satisfaction. Also did a great job of cleaning up the work site before leaving. Highly recommend this crew for their outstanding attitude and work ethic.

Drake and Kole did an excellent job.

The job went well. From the initial inspection meeting to the work crew we were impressed with the friendliness and professionalism of all staff involved in the project. The work crew was very careful not to damage our yard with the equipment needed to do the job.

The team was very professional, thorough and went above and beyond for us. We are very happy with the work and would definitely hire them again.

Great crew Rodney Lawrence and Tyler Davis did amazing job and cleanup was great. All work was finished as discussed and we were told of everything that was being done. Very professional!

Anthony went above and beyond to inspect my home and it's damages to provide a perfect solution. I haven't seen many people with so much attention to detail and it's hard to find someone with a solid work ethic such as his.

Myles F, Ricky C and Phil B were a fantastic crew! They were professional, worked above and beyond to make sure our project was done properly, and could not have been nicer guys. Thank you so much for helping us protect our biggest investment!

Everything was on time and cost. Justin, our Inspector. took us through the whole process and helped explained what work they would perform and what the underlying cause of the problem was. The team came in on time and were very polite and professional. Extremely happy with the results and definitely would recommend.

Went great! They were done in about two hours, and the problem is fixed

The team came in on time, and finished in what seemed like no time. They were polite and professional. Definitely would recommend.

Salesman came to our home to bid work to level the garage floor and lift and level the concrete leading to our front porch. I signed a contract and gave a deposit at that time. I had a second bid from another company, $1500 cheaper. As it turned out FRS had close to $1300 in charges that I did not need. The contract was vague, noting a product used, number of units, and a total price. Per the contract, I had 3 days to rescind. The second bid was 3 days later, so I was caught in the contract with money down. To their credit, they offered to match any price. I had the work done to comply with the contract. I was also afraid I would lose my deposit. Additionally, It appears that during the garage lift, the concrete was cracked and patched. I knew that to be a possibility only from reading the contract (not info from the salesman). However, I asked the crew if the floor had cracked, they said no, and had the nerve to take a $100 tip. I hope the work they did is what they say. I made multiple mistakes with this company. I write this to help the next guy make an educated purchase. DO NOT sign a contract immediately. Ask for a line by line description of the work to be done with a breakdown of the cost. Get a second or third bid.

They were on time and communicated with me throughout the process. They completed the task early and cleaned up the areas they worked on.

In just two days, the team sealed my foundation leaks, installed the most complete and robust possible water mitigation system, and removed all debris. Customer service was masterclass in every way.

Ken Jordan provided an exceptional experience speaking to issues presented at my home. He reviewed the situation, looked for hidden factors, and included common sense adjustments I should perform. His candor and knowledge of foundation engineering shared made a good experience.

Jesse did a great job explaining what he was going to do and what he did. My wife has an autoimmune disease and we greatly appreciated him wearing a mask through all of our face to face interactions.

Jesse made sure everything worked ran a test and educated us a little bit more if the system went down or needed work.

Jacob Austin And John did very well walk me through each step We're awesome very professional with clean up and their mannerism was very outstandin

They dug a tunnel to make a drain. They are very good. They sent team of 3 guys. They to suppose to do what they need to do.

These guys saved me tons of money repairing and leveling my pool deck!