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Plumbing Heating Companies questions, answered by experts

A burst pipe can cause serious water damage within 24 hours. Once a leak or flood starts, mold can develop, floors and walls can become saturated, electronics can be damaged, and structural issues can occur. This process may be accelerated  depending on the severity of the burst pipe. Call an emergency plumber immediately when a pipe bursts in your home.

Window wells contain a drainage system that either redirects the water downhill away from your foundation or connects to your home’s interior drainage system. It’s important to check every few months to ensure your window well’s drainage is clear and working properly to avoid water damage to your foundation and basement.

Thawing a pipe yourself usually takes around 30 minutes but can take longer depending on outside weather conditions, how long the pipe has been frozen, and its location. If you’ve been trying to unfreeze a pipe yourself for over an hour with no solution, it’s best to call a plumber.

You shouldn’t shower while a sump pump isn’t working. Although household wastewater isn’t supposed to go into the sump pit, it’s best to wait to shower until your sump pump is running properly and able to move excess water out of the basement. If you need to shower when the sump pump isn’t working, aim for a short shower.

You can start the process to set up utilities before closing on a new current property, but most companies won’t turn on electricity or gas until after the closing date. You’ll also need proof of ownership to get things going. The best way to do this is to contact the utility company as soon as possible and keep them up to date on the sale status. We recommend making contact one or two weeks before the closing date.

The Mount Sterling, IL homeowners’ guide to plumbing and heating services

From average costs to expert advice, get all the answers you need to get your job done.