"The kitchen and bathroom look great! We had kitchen countertops that, although solid, we’re out of date. Surface Drs. save them from the landfill! They look fantastic! Our 3/4 bath was painted as well. It looks fantastic!!"

"The installer showed up on time and went straight to work. We discussed a couple of issues he ran into and these were resolved to my satisfaction. It's been a few motnhs since the bathtub was removed and the new shower installed. There have been no problems."

"Don and Carol came out and priced the entire bathroom. The scope was reduced and Don re-estimated. Project Scope: New Bathtub and Remove/Replace Ceramic Floor Tile. Ken did work; I was not present to interface with Ken, but Don was available to report progress/ask questions daily. Final Outcome: Excellent."

"From the first interview our sales consultant through the post installation follow-up, we were very happy with the service and work that Excel Windows provided. Sales: We found Matt, our sales rep for Excel, to be friendly, knowledgeable and very responsive to the many questions we had for our large project. Matt walked us through the process of selecting an experienced window installer and quality window, communicating through email, phone and multiple in-person visits, and made sure we were comfortable with Excel’s products and assuring us that we would be receiving the level of service and product quality we desired. Matt always made himself available to answer questions, even after the project moved out of the sales phase and into the installation phase. Installation: During construction, Egor and his partner were very professional and completed the work as cleanly as possible. Of the ~28 windows we had replaced, only a couple required minor paint touchups to the trim and no window trim needed to be replaced. The trim around the sliding doors had to be replaced to allow for door installation, which we were informed about during the sales process. Excel had to be called back out once to fix a piece of warped trim work, but not a major issue. The one thing I wished I had done was ask whether I could buy pre-primed white trim and paint it in advance of Excel replacing the trim around the doors. It would have saved a lot of time in taping and painting the new trim after Excel was done, since they only install unprimed trim. Schedule: The work was completed in about 3.5 days. While this was about a day longer than originally quoted, Excel kept us informed of issues encountered during installation and their impact on the schedule. Leo, the person who scheduled the install crews, was very responsive and accommodating in finding days that worked with our schedule so someone could be home while the work was going on. Product: The Thermal windows we purchased (mostly double hung) are working great and we immediately saw an impact on our electricity bill since we no longer have the 20+ year-old drafty windows that were original to the house. The new windows are easy to move up and down and we like the additional features such as the night locks, screen locks and InvisiScreen. We went with a more contemporary window grid instead of the traditional colonial grid on the windows we replaced, and Excel helped us visualize the windows before ordering them by preparing a mock up of a couple of the windows to make sure we were comfortable with how they looked. We really like how they turned out. We had some issues with the sliding glass doors we purchased in that one of the doors was found to be bowed after installation (factory defect) and had to be replaced. The screen doors had to be adjusted a couple of times so they locked properly. More of a nuisance than anything, and Excel quickly acknowledged there was an issue and did what they could to resolve it as soon as possible. Customer Service: Throughout the process with Excel Windows, we found them to be very professional and responsive to requests and communications from us. Even after the windows and doors were installed and the check was cashed, they called to check up on things and quickly sent someone out if tweaks to anything were needed. As we entered into our first window replacement adventure, customer service and communication was the most important aspect of the project to us, outside of installing quality windows that would last for many years with minimal damage to the surrounding trim. Excel Windows met our lofty expectations in this area, and we would definitely call on them in the future for any window/door needs. We highly recommend them to anyone looking to take on a window and door replacement project, whether big or small, as they did a great job with our fairly large project."

"If you re looking for replacement windows you should definitely give them a call. They don t play games when quoting a price like so many other companies! Their product and workmanship are beyond compare! We couldn t be happier that we chose them for our project!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project.\n

"I had Ken and his crew come out in Dec. 2019 to install a new shower and replace two sink faucets in our primary bathroom. They did a great job. We did need a little warranty work done recently and they sent out a service technician who did what we asked courteously and professionally. I love a company that stands behind their work and Prime Baths in Coal City does just that. Will use them again as needed for sure."

"Our kitchen walls, ceiling, cabinets, counters, over range microwave, and built in dishwasher needed to be replaced/installed. We chose Jeff because he is patient and is not trying to push sales, plus he came with a lot of great reviews. We really enjoyed working with him. He was honest and great with communication. He went the extra mile when he could and didn't let the stress of bad weather and unforeseeable obstacles change his professionalism. We will be using his company for future projects and we have already referred him to family members and friends."

"Jorge, removed and installed two bathroom vanities (single and double sink) including plumbing as well as 3 mirrors as nd new lights. He as bd his teammate were efficient and clean. As well as reasonable in the pricing."

"The sales associate that came out to our house was amazing. That is the only reason why this company is getting three stars. I understand that they are high-quality work but just to remodel my bathtub was $24,000. I can remodel my whole entire bathroom for less than 15,000 and that is including bathtub toilet flooring and a new vanity, I understand it is high-quality but what is the likelihood that somebody is gonna live in their house for 40 to 50 years let alone every 10 to 15 years outdated I am so sorry but I am not paying five times the amount just because you are a namebrand"