Approved Pro
Premier Home Pros, LLC
Bathtub Installation and Replacement, Shower Installation and Replacement,
About us
Premier Home Pros specializes in full bathroom remodels and installs finely crafted bathtubs and showers in as little as one day. With maintenance-free solutions and a variety of stunning designs to match your style, getting your dream bathroom has never been easier and more affordable. All of our products our backed by a full lifetime and service warranty program to offer customers the last system they will ever need. Get a FREE design consultation and transform your bathroom into a space that's not only functional, beautiful.
Services we offer
Bath Replacement, Shower Remodels, Shower to Tub Conversions, Tub To Shower Conversions, Walk-In Tubs
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.251 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 4% | ||
| 4% | ||
| 0% | ||
| 16% |
Filter reviews by service
Showing 1-25 of 51 reviews
Myrna D.
Mar 2025
Shower Installation and Replacement
Contractors broke my exhaust vent fan and toilet! There was no replacement given. Got tossed around from one person to another to get any answers. Vinyl flooring looks bad. Shower looks cheap. The price was too expensive for the lack of quality. Should have read the reviews. A disappointing experience. Do not recommend.
Response from Premier Home Pros, LLC
"Hi Myrna, this is not the service we strive to achieve. If you could please call 734-224-2779 and provide more information we would like to make this right! Thank you."
Lea M.
Feb 2025
Bathtub Installation and Replacement
Amanda was knowledgeable, professional, and most of all helpful. I would recommend Premier Home Pros to anyone in need of a bathroom replacement or remodel.
Response from Premier Home Pros, LLC
"Thank you for your kind words! We're so glad to hear that Amanda provided knowledgeable and helpful service. We appreciate your recommendation and are thrilled you had a positive experience with Premier Home Pros!"
Audrey M.
Jan 2025
Shower Installation and Replacement
The Installers Daniel and Fabian did a Fantastic Job with Installing a Walk in shower and also our half Bath. We were very pleased with their work, they cleaned up Immaculately after themselves. We could not be happier with our Bathrooms. So glad we went with Premier Pro for the work, would recommend them.
Response from Premier Home Pros, LLC
"Wonderful to hear, Audrey! Thanks so much for taking the time to leave us a review! Enjoy your new beautiful bathrooms."
KHALED H.
Dec 2024
No good morning for your lousy job, the bathroom is leaking again. I need my money back and you come to fix this issue because the water is leaking down my office and ruining my flooring only after only less than 2 month from the date you replace my bathroom No thanks
Response from Premier Home Pros, LLC
"Hi Khaled - We're incredibly sorry to hear this and want to look into your situation further to make things right. Unfortunately, we have limited information from this review and cannot identify you in our system - Please call us at 855-209-7818 and press option 4 for service."
Patricia P.
Nov 2024
Shower Installation and Replacement
My husband & I have been researching a tub to shower conversion for almost 2 years. We wanted American made & a family owned business. We talked to a number of companies. The estimates were extreme for the poor quality of materials. We were frustrated not knowing who to trust or being upsold or steered away from our vision of our bathroom. Our hard work paid off when we were connected to Alison Hawks and Eric with Premier Home Pros. Alison is their Sr. Design Consultant and Mktg. Mgr. Eric was meticulous at the prep work & measurements needed for our estimate from Alison. We had someone who listened, got to know us, followed what we wanted, met our timetable & most importantly... understood our budget. Alison & I clicked right away. She showed me samples of everything with suggestions for the style I was going for. They did not waste our time, the process moved along swiftly, professionally, never pressured. I know they will both be there for us during the process with the whole team.
Response from Premier Home Pros, LLC
"Wonderful! Thanks so much for taking the time to leave us a review! We really appreciate your business."
Thomas K.
Nov 2024
Bathtub Installation and Replacement
The work was done sort of it the craftmanship was not good, the quality was not good. They left the place very dirty. Just pretty bad overall.
Response from Premier Home Pros, LLC
"Hi Thomas - We're so sorry to hear this. Customer satisfaction is extremely important to us and we want to make things right. Please call us at 855-209-7818 and press option 4 for service so we can discuss further. Thank you."
Yorlanda S.
Oct 2024
Premier Home Pros remodeled the wet area of my main bath that included installing both a shower and tub. And I have to say I could not be more pleased with the outcome! Their professionalism is second to none!! They were very tidy and did a wonderful job with the clean up; and hold true to their word and completed the project in one day; just amazing!! They even spent time trying to unclog a slow leak that I had even before they came out. I am in the process of booking them for a second project to be completed before the year end. Thyou Premier Home Pro as I could not be more pleased with the final outcome; as well as your excellent customer service! I must add that Alison and the management team also worked with me to get the cost of the project to a number that was affordable for me as well!! I have received so many compliments on my new bathroom remodel which Alison and I sat down together and created.
Response from Premier Home Pros, LLC
"Wonderful! Thanks so much for taking the time to leave us a review!"
Catherine K.
Oct 2024
Bathtub Installation and Replacement
Andres was the absolute best man for my job. He spent time going over each step, and was more than patient with me as I moved through the replacement of my tub, new floor, and drywall. I would request his services any time!!
Response from Premier Home Pros, LLC
"Excellent! Enjoy your new bathroom."
Susan C.
Sep 2024
Fast service. Good work. Cleaned up after themselves. Very professional. I needed a rush order and they provided it. A++ Would definitely use again.
Response from Premier Home Pros, LLC
"Thanks for choosing Premier Home Pros!"
William S.
Sep 2024
This company is a massive rip off stay away at all cost they will charge you top dollar to put in the lowest quality material to increase their profits at your expense STAY AWAY I wouldn't let this company do work for my worst enemy
Response from Premier Home Pros, LLC
"William - We're incredibly sorry to hear your experience fell short of your expectations and we'd like to hear more. We truly pride ourselves in utilizing quality materials and providing exceptional customer service. Since your experience did not align with our promise, please call us at 855-209-7818 and press option 4 for our dedicated service and support team."
Michelle S.
Aug 2024
My mother and I hired them to do a custom shower install and ada toilet. We understood that they had to demo the jet tub and tile walls down to the studs to get measurements for the walls and floor. They called to schedule it a month later then no show. We called to see what was up. They said they would look into it and call back and then no call back. We called back and said we wanted to cancel as the communication and time frame to do the work was unprofessional. It's Saturday today so I don't expect to hear from them until Monday. If not, I will call them again, I hope we don't have an issue getting our refund as I will write another bad review and contact our bank or a lawyer.
Response from Premier Home Pros, LLC
"Hi Michell - We're sorry to hear you are having issues. Unfortunately, we cannot see your last name in order to look up your job. Would you mind emailing us at [email protected] or call us at 855-209-7818 and press option 4? We want to look into this further. Thank you"
Cassandra W.
Jun 2024
Shower Installation and Replacement
I had 2 bathrooms done. The material they use is very nice and easy to maintain. The best out of all the people we looked at. The salesman was very nice and very response but there are issues with our install that were not taken care of. First the product that was packed and shipped was not correct. They had the wrong size base and I had to prove it to them by taking pics with a ruler to get it correct. Next, they had the wrong color fixtures for one of the bathrooms. Then the installation team broke a panel on one and still put it up. The 3 wall panels were not all the same. one was shine, another was a completely different look on the color pattern, and one was cracked. I had to call on that. It was replaced. However, in both bathrooms the installation crew which I was told was the best dropped the one panel and gouged my floor which was left as is even though I was told it would be made correct. They also gouged the dry wall in several spots on both ceilings while in
Dave S.
May 2024
Bathtub Installation and Replacement
Toilet leaked from 3 places. It was installed wrong. Faucet in tub is 1.5 out of center of the tub. They put 3 holes in my walls, now I have to repaint my bathroom and stairway going up stairs. edges of tub surround is 1/4" out making its edges looking jagged. Waste of $10,500. Stay away from them. They use outside contractors and you never know who is going to show up. I hope the plumbing does not leak behind the tub surround. It's to only thing left.
Kelly T.
Feb 2024
Shower Installation and Replacement
I decided to turn my bathtub into a walk-in-shower and started doing research on the process and companies that provide that service. I had four different companies come out, and one I cancelled after reading their reviews, they were in the low 3s. I chose Premier Home Pros to do the work, I read their reviews and they were good. This is a new company to Michigan but most of the reviews I read were from Ohio. I got lucky enough to have Eric install the shower for me and I couldn’t be happier. Eric showed up on time and never stopped working. Eric worked on my home like it was his own home. He communicated with me what was going on and very neat. I am getting new flooring and told Eric that he didn’t have to put anything down because the carpet is going anyway, but he still did. I sure hope that Premier Home Pros realize how valuable Eric is to the company and how lucky they are to have him. Eric should train all the new employees, not only on the process, but on work
Chitra G.
Dec 2023
Ryan was great!
David V.
Nov 2023
Shower Installation and Replacement
The work done on our shower was excellent, making getting in and out of the shower so much safer. Each step was explained to us and the work done by Mickey and Joe was superb. It was evident that quality was very important both of them. What a pleasant experience.
Jeanine S.
Sep 2023
Shower Installation and Replacement
It is wonderful. They couldn't have done a better job. Totally recommend these people love their work
Edward K.
Sep 2023
Bathtub Installation and Replacement
Christian and his crew were top notch! my wife loves it and its absolutely beautiful work done! The install manager Tom was wonderful and guided us through the installation with ease. Highly recommend this company to everyone!
Kris K.
Sep 2023
Bathtub Installation and Replacement
Laziz came in and completed the entire project for us. He was knowledgeable, professional and his crew was a pleasure to work with. Highly recommend this company!
Letitia G.
Jul 2023
Excellent company to work with! Friendly, professional, fair prices, reliable, high quality materials, clear expertise, and they take pride in their work. Everything I look for when I hire. My basement shower was like a dungeon, and they turned it into the the best bathroom in the house. I couldnâ t be happier. Hire them if you have a bathroom remodel - you wonâ t regret it!
Charles K.
Jun 2023
Shower Installation and Replacement
Good
Dylan A.
May 2023
I recently had the pleasure of working with Premier Home Pros, and I must say, it was an exceptional experience from start to finish. Their product surpassed all my expectations and stood out from the competition in every way possible. Right from the initial sales call, I was impressed by the level of professionalism and knowledge displayed by the Premier Home Pros team. They were attentive, patient, and took the time to understand my needs and preferences. Unlike other products I've encountered, theirs didn't have that typical plastic surround that feels cheap and flimsy. It was clear that Premier Home Pros put a lot of thought and effort into crafting a product that exuded quality and durability. What truly set Premier Home Pros apart was their quick turnaround time for installation. I was amazed at how efficiently they handled the entire process. The installation team was punctual, skilled, and worked with precision. They completed the installation in no time, without compromising on the quality of their workmanship. I felt like they truly valued my time and made the whole experience hassle-free. The end result was nothing short of perfection. The product not only looked stunning but also functioned flawlessly. Its attention to detail and superior craftsmanship were evident in every aspect. Premier Home Pros clearly takes pride in their work, and it shows.
Lora L.
May 2023
Sloppy unprofessional work. Customer service is not existent.
Marisa R.
May 2023
Bathtub Installation and Replacement
Didn't show for appointment for estimate. Called three different numbers to finally get ahold of a person to say no one showed they said they would call me right back with an update. They tried calling me back one or two days later
Response from Premier Home Pros, LLC
"Hello, We are incredibly apologetic for this happening. We never aim to upset our potential customers and sometimes inevitably we fall short. Please call in to speak with Noah so we can apologize further and hear about your experience further. Thank you."
Marjorie B.
Apr 2023
Shower Installation and Replacement
Great Salesman, great products and absolutely outstanding service
Licensing
State Contractor License Requirements
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FAQ
Premier Home Pros, LLC is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: 9:00 AM - 5:00 PM
Premier Home Pros, LLC accepts the following forms of payment: CreditCard
Yes, Premier Home Pros, LLC offers free project estimates.
No, Premier Home Pros, LLC does not offer eco-friendly accreditations.
No, Premier Home Pros, LLC does not offer a senior discount.
No, Premier Home Pros, LLC does not offer emergency services.
Yes, Premier Home Pros, LLC offers warranties.