"I hired The Surface Doctors because they could reglaze in something other than white. I chose Kohler ice grey. From the first email, gunnar was responsive and patient, explaining the process and the costs. There were no hidden costs, which is refreshing from a contractor. Everything promised was delivered. Jorge was on time, made sure my bathroom and condo were protected with plastic tarps and drop cloths, and gave me updates as he went along. The process is kind of smelly, but they even have an exhaust tube they run from the bathroom to a window so the fumes go outside. Jorge cleaned up when he finished and you honestly could not tell he'd been in my condo. The final product was gorgeous, and the price also included removing the shower door, a color, and adding slip resistance. Would I hire again? Heckie yes. Would I recommend? Heckie yes. BTW in reading other posts I discovered The Surface Doctors glaze other things like sinks and tile."

"The installer showed up on time and went straight to work. We discussed a couple of issues he ran into and these were resolved to my satisfaction. It's been a few motnhs since the bathtub was removed and the new shower installed. There have been no problems."

"We love our new bathtub, surround and shower doors! Don and Carol came out to give us a price and two weeks later we had a beautiful bathroom. Ken the installer was very professional and very meticulous in his work. He was awesome and did a fantastic job. He always arrived on time and cleaned up very well. We are very happy with Bathcrest of Chicago!"

"I take a lot of pride in my home, and as a fur mom, I need spaces that are both beautiful and practical. My bathroom was starting to feel outdated, so I decided it was time to upgrade the bathtub and replace the old fixtures. Century City Baths made the entire experience easy and enjoyable. The installation team was professional, respectful, and meticulous. They kept everything clean throughout the project and paid close attention to every detail. The new bathtub is comfortable and beautiful, while the updated fixtures instantly made the bathroom feel more polished and refreshed. Century City Baths transformed my bathroom into a space that feels stylish, comfortable, and perfectly suited to my lifestyle. I couldn't be happier with the result."

"Bathtubs have always been a problem for my grandpa. He can’t lift his legs very high without the risk of falling over and we’ve been wanting to get a walk-in tub for a while now. After getting a few different opinions, I found these guys and they got the job done quickly, and beautifully. If you want someone who cares about the job they’re doing, this is where you find them!"

"From the first interview our sales consultant through the post installation follow-up, we were very happy with the service and work that Excel Windows provided. Sales: We found Matt, our sales rep for Excel, to be friendly, knowledgeable and very responsive to the many questions we had for our large project. Matt walked us through the process of selecting an experienced window installer and quality window, communicating through email, phone and multiple in-person visits, and made sure we were comfortable with Excel’s products and assuring us that we would be receiving the level of service and product quality we desired. Matt always made himself available to answer questions, even after the project moved out of the sales phase and into the installation phase. Installation: During construction, Egor and his partner were very professional and completed the work as cleanly as possible. Of the ~28 windows we had replaced, only a couple required minor paint touchups to the trim and no window trim needed to be replaced. The trim around the sliding doors had to be replaced to allow for door installation, which we were informed about during the sales process. Excel had to be called back out once to fix a piece of warped trim work, but not a major issue. The one thing I wished I had done was ask whether I could buy pre-primed white trim and paint it in advance of Excel replacing the trim around the doors. It would have saved a lot of time in taping and painting the new trim after Excel was done, since they only install unprimed trim. Schedule: The work was completed in about 3.5 days. While this was about a day longer than originally quoted, Excel kept us informed of issues encountered during installation and their impact on the schedule. Leo, the person who scheduled the install crews, was very responsive and accommodating in finding days that worked with our schedule so someone could be home while the work was going on. Product: The Thermal windows we purchased (mostly double hung) are working great and we immediately saw an impact on our electricity bill since we no longer have the 20+ year-old drafty windows that were original to the house. The new windows are easy to move up and down and we like the additional features such as the night locks, screen locks and InvisiScreen. We went with a more contemporary window grid instead of the traditional colonial grid on the windows we replaced, and Excel helped us visualize the windows before ordering them by preparing a mock up of a couple of the windows to make sure we were comfortable with how they looked. We really like how they turned out. We had some issues with the sliding glass doors we purchased in that one of the doors was found to be bowed after installation (factory defect) and had to be replaced. The screen doors had to be adjusted a couple of times so they locked properly. More of a nuisance than anything, and Excel quickly acknowledged there was an issue and did what they could to resolve it as soon as possible. Customer Service: Throughout the process with Excel Windows, we found them to be very professional and responsive to requests and communications from us. Even after the windows and doors were installed and the check was cashed, they called to check up on things and quickly sent someone out if tweaks to anything were needed. As we entered into our first window replacement adventure, customer service and communication was the most important aspect of the project to us, outside of installing quality windows that would last for many years with minimal damage to the surrounding trim. Excel Windows met our lofty expectations in this area, and we would definitely call on them in the future for any window/door needs. We highly recommend them to anyone looking to take on a window and door replacement project, whether big or small, as they did a great job with our fairly large project."

"Andres was the absolute best man for my job. He spent time going over each step, and was more than patient with me as I moved through the replacement of my tub, new floor, and drywall. I would request his services any time!!"

"Excel also did all replacement Windows and doors excellent workmanship on woodwork and trim and install. Tops"

"I had Ken and his crew come out in Dec. 2019 to install a new shower and replace two sink faucets in our primary bathroom. They did a great job. We did need a little warranty work done recently and they sent out a service technician who did what we asked courteously and professionally. I love a company that stands behind their work and Prime Baths in Coal City does just that. Will use them again as needed for sure."

"Jorge, removed and installed two bathroom vanities (single and double sink) including plumbing as well as 3 mirrors as nd new lights. He as bd his teammate were efficient and clean. As well as reasonable in the pricing."