Supreme Windows Inc

If I could give zero stars I would. I have windows installed in 2022 this company says they back their installation for 5 years and I?m also supposed to have a lifetime warranty on the product itself. Patio door window started leaking 11 days ago when we got the crazy rain. Reached out to James who is the owner of the company. He tells me he is going to come out and he never shows up, texts, calls. My last two messages to him have gone completely un-answered. I had a private contractor come out just to look and this was their findings: The nailing flange around the door and transom window they did not install flashing tape around the window or door. Also the j channel isn?t caulked around the window or door preventing water from getting behind the siding. Also missing caulk or cracked along upper transom window. Then the trim that connects the transom to the door isn?t sealed in left edge. For them to fix it they want $400. To me with those findings it is an install issue and s

There were several problems. Job was messy and less professional than it should have been. The manager offered a discount and some of the work was redone but I am now noticing problems. I will try to contact them.

Excellent service on time with a fair price. Will do business again. Thank you.

James, the sales person, was a delight to work with throughout the whole process. He was quick to reply to any questions I had. He listened and was able to deliver exactly what I wanted. I got estimates from 2 other companies, that were unable to build a large double hung window. Supreme was able to get me exactly what I wanted for less money than the other two companies. I would recommend this company to family and friends!

I really appreciate the hard work these guys in. We had a few hiccups in the beginning with the permits due to the Covid 19 pandemic and miscommunication. Overall, the owner on the company was very professional and pleasant to work with. His crew was awesome and very experienced. My family love the work they have completed. I noticed a difference in house temperature immediately. I highly recommend this company.

James is very responsive and his staffs are fully trained and professional. This installation is very fast and clean. Would definitely recommend this company.

real great job

We could not have asked for better workmanship. The installers came in and put down tarps to protect the carpet and furniture. After the installation was completed they cleaned up everything so well that you wouldn't have know anything was done. The quality of the windows exceeded expectations as they were made of solid wood, not laminated presswood.

I received quotes from six companies as I had no frame of reference for window costs. They ranged from $14,000 to $32,000. James tied the lowest quote but his responsiveness, window features and warranty won the day. Plus he met our towns unique code requirements. The final product couldn’t have turned out better and his installers were fantastic. It was an instant and significant upgrade to our curb appeal and our furnace runs way less. When in doubt go with the full-size casement windows over the double hung. You won’t be disappointed. The double hung are great but the crank out casements just look stellar for a nominal price difference. 10/10 would use again. My windows have only been in for two weeks and I’ve already referred two people. If you’re price conscious yet still want quality this is the company.

Amazing prices and fast install. I purchased a set of 30 custom windows of different types and colors ranging from glass block + dryer vent to small basement windows to a large picture window. During quoting and measuring, James was made sure they all matched in style and the various internal trims to keep my old house's charm. And the crew installed everything in just a little over two days! The crew is fast but very qualified. They did a through job insulating the gaps where they removed old counterweighted double hung windows. James was very responsive throughout the process. A screen was received damaged and Supreme swapped the screening material without fuss. The new windows don't look different (exactly as I wanted) but they definitely feel different now that it's getting colder. I am very pleased with my new windows.

Went well and Supreme was the only window company of 4 called that told me that I didn't have to replace the transom windows above the ones that needed replacing. Saved me lots of money and the windows look great.

Great service and good looking windows. James was a pleasure to work with. Windows arrived on time. I would recommend them .

Everything was as expected, on time, quality, and professional. Very satisfied. The noise in my condo is way down! I love it.

James was professional! The window is awesome and I'm well please with it! I'm looking forward to doing business with them in the future.

From the first meeting through installation the service was exceptional. All of my questions were answered (I needed an education in “Chicago” windows.) I now have affordable, gorgeous windows that are gauranteed!

From the time James and I spoke on the phone till the time he showed up at our door. He knows his product well. My wife and I didn't feel as though we were being swindled; we felt like we were really making a sound decision. We've had 2 other companies come out but James did a really good job of personalizing his pitch to us and our needs.

The whole process went smoothly from picking the door, getting a quote to install. The day of install the workers arrived on time and were quick and very clean. They cleaned up as they went and before they left. No issues at all. I would recommend them.

James and his team were amazing. They delivered a superb product efficiently and for a great price. I was astounded at the level of professionalism and courtesy. It was refreshing to have a contractor come out to perform work and do what they said they were going to!!

James - Wanted to pass on to how happy we are with the windows and job your crew did installing. They look great & your guys were very helpful and professional.

Lazarus was the form with 2 other workers on site and they did a good job replacing all windows, completed in about 4 1/2 hours. cleaned up the debris around the house. the only problem is I cannot put in window air conditioner in the bedrooms. the windows only open 10" and the a/c is a little over 12". it's been 2 weeks so I can't tell you how well the windows are for keeping out the cold as it's summer and it's very hot.

From the first meeting the whole process was seamless. James came to our home to discuss the windows showed them to us the quality and the detail of the product. We were able to take our time on ordering - we had shopped around before we met James and when we heard his pricing we were amazed as it was the same quality and design as much higher priced windows. Once we placed our order he stayed in communication with us until our windows were ready to be installed. We scheduled install within the week. The install for 4 windows took about 3.5 hrs - the installers were very good very respectful did their job cleaned up well and even demonstrated the windows. This whole process was seamless. As a business owner myself I look for quality companies I can rely on and recommend to my clients without hesitation Supreme Windows & Exteriors will be on that list of highly recommended companies!

The owner is one of a kind! Two of my neighbors are using them now.

Right from the start, this has been a good experience. We needed 3 front room windows replaced so we had several contractors come in and give us an estimate. These guys had the best price and sales pitch. Their windows are very high quality and the price was good. It took a couple of weeks for the windows to come in then they came out and installed them the same week the windows came in. I could not be happier with the windows, or the installation crew. Will definitely call them when we need to replace the rest of the windows.

OUTSTANDING

Overall, it went fine. The guys were very nice, and did a good job. I did have to point out one slight flaw on the interior of the window, but they fixed it immediately.