
Serving Lyons, IL and surrounding areas
In business since 1996
Free estimates
Credit card accepted
"Had taken over management of owner occupied 3 flat apartment building. Recently leased apartment to new tenant. Found that work done on master bathroom by someone hired by owner less than two years ago was faulty. A leak in bath room in apartment above had been discovered and fixed, but who ever owner hired to do repair on water damage to this bathroom apparently never replaced wet wall board, just painted and tiled over!
Also about time I was getting quotes for repairing this bathroom, I replaced the old drop-in stove top in the apartment with a new one. However the old unit had knobs in front, while new one had controls on top. This left a open cutout in front of cabinet.
Tom had been out of town when I first started getting quotes, and I had almost decided on an other provider. However, he offered to meet me at the building at my convenience (I am only there once or twice a week) to see what was needed and give me a quote on the spot.
He showed up on time. When I showed him the main 'job' - the master bath- I gave him minimum information. His answers as to what probably happened and what would be needed, depending on extent of hidden damage was spot on. I also liked his suggestions as to how he would fix the problems. As we went through the apartment I ask the tenant to show us anything else she felt needed to be 'fixed/adjusted'. Tom gave good answers to the few items she pointed out., and, while honest, did not put me into any bind or make apartment owner seem bad.
After we left the tenant, Tom explained to me what he would do, and how long he expected to take. I also went into more detail about 'prior' fix with him at that time, though it appeared he easily was able to see what had happened. Tom gave me expected time to do all the fixes, and price. I was impressed that he just about promised all could be done in one day without disrupting tenant to any major degree. Also, he would be able start within a reasonable time frame, which was important to me.
Tom came out and did the work with in the next week. While I was not able to be there at the time, I reviewed the work he did several days later. He did a very good job. Also, important to me, the tenant was also pleased and complemented his professionalism. He did quality work, timely, and at a very reasonable price.
I am going to use Tom for future jobs as needed at the building. Not only I will recommend him to others, but here are some projects in the near future I am planning at my own home about which I will be contacting him.
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