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    Verified floor repair services reviews

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Avatar for Underfoot Concrete Solutions

Underfoot Concrete Solutions

5.00(
4
)
Approved Pro

Underfoot Concrete Solutions

5.00(
4
)
Approved Pro
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
2017 years of experience

Underfoot Concrete Solutions, based in Springfield, IL, specializes in making your concrete look amazing! Most people do not realize the hidden potential of the concrete floors in their basement, garage, office, banquet room, retail store or the hundreds, if not thousands, of other places you find it --- BUT WE DO! Through services such as concrete polishing, concrete staining, epoxy coatings, polymer flake applications and much more we can enhance the environment of your residential or commercial space and make that concrete floor AMAZING -- the way it is suppose to be.

"They really did a great job covering my porch floor."

Mary Jo & Bob M on September 2021

Underfoot Concrete Solutions, based in Springfield, IL, specializes in making your concrete look amazing! Most people do not realize the hidden potential of the concrete floors in their basement, garage, office, banquet room, retail store or the hundreds, if not thousands, of other places you find it --- BUT WE DO! Through services such as concrete polishing, concrete staining, epoxy coatings, polymer flake applications and much more we can enhance the environment of your residential or commercial space and make that concrete floor AMAZING -- the way it is suppose to be.

"They really did a great job covering my porch floor."

Mary Jo & Bob M on September 2021


Avatar for Arizona Tile Co

Arizona Tile Co

4.91(
55
)

Arizona Tile Co

4.91(
55
)
Customers say: Quality work
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers

The Arizona Tile Company provides the personal and friendly service you deserve, unique design ideas and expert installation of Tile, Carpet, Hardwoods, Laminates, Cork and Luxury Vinyl for your home. We also now carry a complete line of granite and solid surface countertops.

"Without a problem. Installers were punctual and respectful. Excellent. The salesman from Arizona tile was very helpful and followed up when installation was complete. Dependability and respect is very important to us. We are very pleased."

Harriet B on December 2018

The Arizona Tile Company provides the personal and friendly service you deserve, unique design ideas and expert installation of Tile, Carpet, Hardwoods, Laminates, Cork and Luxury Vinyl for your home. We also now carry a complete line of granite and solid surface countertops.

"Without a problem. Installers were punctual and respectful. Excellent. The salesman from Arizona tile was very helpful and followed up when installation was complete. Dependability and respect is very important to us. We are very pleased."

Harriet B on December 2018


Avatar for Sutton's

Sutton's

4.66(
109
)

Sutton's

4.66(
109
)
Customers say: Quality work
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Sutton Roofing & Siding was started in 1946 by Edsel & Mayme Sutton in Springfield Illinois. Edsel sold the work and Mayme ran the business. They had an installer and focused solely on Roofing and Siding. In those days, there were only a handful of colors to offer customers. The Sutton’s prided themselves on using the highest quality materials and installation available. Then, they put their name on it and offered a guarantee. A handful of the projects they did in those early days can still be seen on homes in the older areas of Springfield today. In the late 1970's, Douglas Sutton moved back to Springfield and took over the family business for his parents, Edsel and Mayme. He changed the name to reflect the expanded remodeling services. The new name was Sutton Siding & Remodeling, Inc. A marketing partner of Doug's was responsible for one of the most successful marketing campaigns in Springfield. Sutton Siding & Remodeling adopted the slogan, ""You call us, we don't call you."" That is because some key competitors at the time were dialing for dollars every evening and on weekends bothering people for appointments. The slogan worked and separated Sutton's from the vultures lurking on the phone. People still refer to that slogan today and refer to Sutton’s as simply “Sutton Siding.” Fast forward to 1995 and Douglas Sutton Jr, along with his brother Michael Sutton, took over the family business. Eventually, the duo decided to change the name to simply ""Sutton's."" The pair added a property restoration division and is recognizing a need in the marketplace to help customers after a fire or storm damage. Together, the brothers still operate the business in partnership and work in the business every day in the same office on Peoria Road on Springfield’s north side. Sutton’s has three distinct divisions. They are Exteriors, Remodeling, and Service. Sutton’s started as a Roofing and Siding company and is still the largest Roofing & Siding Company in central Illinois.

"As senior citizens, it’s hard to get things done that in years past we were capable of doing ourselves. Climbing ladders to hammer Loose facia, fixing a window that was cracked, fixing a screen in a storm door thats on s roller(used to just pop the screen in and out). Little things mean a lot to keep your home updated and looking good. Curb appeal makes a difference. That being said we want to give a big five star rating to Sutton’s for being there to get all this things done for us. We are so happy with the job they did. Everything looks great. Love our new screen door, is so nice to not have duct tape holding the screen together. We can’t thank you enough. Great service from a great company. Shout out to Adam and all the other workers, job well done."

Rita K on September 2024

Sutton Roofing & Siding was started in 1946 by Edsel & Mayme Sutton in Springfield Illinois. Edsel sold the work and Mayme ran the business. They had an installer and focused solely on Roofing and Siding. In those days, there were only a handful of colors to offer customers. The Sutton’s prided themselves on using the highest quality materials and installation available. Then, they put their name on it and offered a guarantee. A handful of the projects they did in those early days can still be seen on homes in the older areas of Springfield today. In the late 1970's, Douglas Sutton moved back to Springfield and took over the family business for his parents, Edsel and Mayme. He changed the name to reflect the expanded remodeling services. The new name was Sutton Siding & Remodeling, Inc. A marketing partner of Doug's was responsible for one of the most successful marketing campaigns in Springfield. Sutton Siding & Remodeling adopted the slogan, ""You call us, we don't call you."" That is because some key competitors at the time were dialing for dollars every evening and on weekends bothering people for appointments. The slogan worked and separated Sutton's from the vultures lurking on the phone. People still refer to that slogan today and refer to Sutton’s as simply “Sutton Siding.” Fast forward to 1995 and Douglas Sutton Jr, along with his brother Michael Sutton, took over the family business. Eventually, the duo decided to change the name to simply ""Sutton's."" The pair added a property restoration division and is recognizing a need in the marketplace to help customers after a fire or storm damage. Together, the brothers still operate the business in partnership and work in the business every day in the same office on Peoria Road on Springfield’s north side. Sutton’s has three distinct divisions. They are Exteriors, Remodeling, and Service. Sutton’s started as a Roofing and Siding company and is still the largest Roofing & Siding Company in central Illinois.

"As senior citizens, it’s hard to get things done that in years past we were capable of doing ourselves. Climbing ladders to hammer Loose facia, fixing a window that was cracked, fixing a screen in a storm door thats on s roller(used to just pop the screen in and out). Little things mean a lot to keep your home updated and looking good. Curb appeal makes a difference. That being said we want to give a big five star rating to Sutton’s for being there to get all this things done for us. We are so happy with the job they did. Everything looks great. Love our new screen door, is so nice to not have duct tape holding the screen together. We can’t thank you enough. Great service from a great company. Shout out to Adam and all the other workers, job well done."

Rita K on September 2024


Avatar for Sennings Cleaning Service Inc.

Sennings Cleaning Service Inc.

5.00(
12
)

Sennings Cleaning Service Inc.

5.00(
12
)
Recommended by 91% of Angi customers
Recommended by 91% of HomeAdvisor customers

Our mission is to be a cleaning company that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!

"I am pleased with overall cleaning, price went up but that is to be expected."

Edie W on June 2024

Our mission is to be a cleaning company that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!

"I am pleased with overall cleaning, price went up but that is to be expected."

Edie W on June 2024


TwoTom Services Inc

4.89(
18
)

TwoTom Services Inc

4.89(
18
)
Customers say: True professional
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

TwoTom Services, Inc. consists of the two co-owners. On larger projects we may subcontract some aspects but remain involved from start to finish. We complete a project the same way we would on our own homes.

TwoTom Services, Inc. consists of the two co-owners. On larger projects we may subcontract some aspects but remain involved from start to finish. We complete a project the same way we would on our own homes.


Brazilian Direct

5.00(
33
)

Brazilian Direct

5.00(
33
)
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

WE do NOT do installation! Mill Direct - National Wholesaler Distributor Hardwood Flooring & Decking. 17 years ago, we started with a simple goal: to offer the finest exotic Brazilian hardwood floors available, online. We are an innovative flooring company that offers honest, knowledge-based, outstanding personalized service delivered with integrity and respect.We believe an informed customer is a happy customer. Our team of specialists, with over 45+ years of combined experience, is here to help you make the best decision for you and your project. We offer only the highest quality of hardwood products for the best available price, and no seconds or odd lots, allowing you to buy with confidence. We offer total value of the highest quality product coupled with outstanding service based on integrity providing assistance and support before, during, and long after the sale. We warranty our products and stand behind them. We work directly with the largest and best mills globally, giving us unmatched access to the highest quality and volume of flooring stock while other companies may be limited. We care about our customers and our community while minimizing any negative impact on the environment. Experience You Can Trust Brazilian Direct Ltd. Exceeding Customers Expectations Nationally for 12 years. Mill Direct - Premium Exotic Hardwood Flooring, Lumber and Decking. ------------------------Best BBB in the Industry after 1years! Better Business Bureau - Brazilian Direct Ltd. Accredited BBB with A+ after 10 years. (QUALITY Matters) Since registering our business with BBB 12 years ago (Brazilian Direct Ltd. has been BBB accredited since 8/19/2004) Brazilian Direct Ltd. has an A+ rating with BBB. ----------- http://www.bbb.org/washington-dc-eastern-pa/business-reviews/manufacturers-and-producers/brazilian-direct-ltd-in-quakertown-pa-75001117

WE do NOT do installation! Mill Direct - National Wholesaler Distributor Hardwood Flooring & Decking. 17 years ago, we started with a simple goal: to offer the finest exotic Brazilian hardwood floors available, online. We are an innovative flooring company that offers honest, knowledge-based, outstanding personalized service delivered with integrity and respect.We believe an informed customer is a happy customer. Our team of specialists, with over 45+ years of combined experience, is here to help you make the best decision for you and your project. We offer only the highest quality of hardwood products for the best available price, and no seconds or odd lots, allowing you to buy with confidence. We offer total value of the highest quality product coupled with outstanding service based on integrity providing assistance and support before, during, and long after the sale. We warranty our products and stand behind them. We work directly with the largest and best mills globally, giving us unmatched access to the highest quality and volume of flooring stock while other companies may be limited. We care about our customers and our community while minimizing any negative impact on the environment. Experience You Can Trust Brazilian Direct Ltd. Exceeding Customers Expectations Nationally for 12 years. Mill Direct - Premium Exotic Hardwood Flooring, Lumber and Decking. ------------------------Best BBB in the Industry after 1years! Better Business Bureau - Brazilian Direct Ltd. Accredited BBB with A+ after 10 years. (QUALITY Matters) Since registering our business with BBB 12 years ago (Brazilian Direct Ltd. has been BBB accredited since 8/19/2004) Brazilian Direct Ltd. has an A+ rating with BBB. ----------- http://www.bbb.org/washington-dc-eastern-pa/business-reviews/manufacturers-and-producers/brazilian-direct-ltd-in-quakertown-pa-75001117


Avatar for J&B Home improvement

J&B Home improvement

5.00(
10
)

J&B Home improvement

5.00(
10
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

We do everything from the roof to the basement outside and inside we are owner operated so the guy you sign the contract with is the guy doing your project professional and reliable hundreds of references and photos to back up our work we specialize in kitchens and bathrooms our slogan is if you can dream it we can build it

"They do AMAZING work. Efficient and the project was exactly as I requested."

Lyndi L on February 2024

We do everything from the roof to the basement outside and inside we are owner operated so the guy you sign the contract with is the guy doing your project professional and reliable hundreds of references and photos to back up our work we specialize in kitchens and bathrooms our slogan is if you can dream it we can build it

"They do AMAZING work. Efficient and the project was exactly as I requested."

Lyndi L on February 2024


Avatar for All Pro Floor Care

All Pro Floor Care

4.54(
24
)

All Pro Floor Care

4.54(
24
)
Customers say: True professional
Recommended by 91% of Angi customers
Recommended by 91% of HomeAdvisor customers

Flooring sales and flooring installation, we have a showroom to help with flooring selections and designs. We also provide cleaning services and water restoration services to central Illinois. We offer services to residential and commercial clients. We are the premier choice for commercial and residential carpet, grout, and tile cleaning in central Illinois. Commercial clients can choose to have us construct a maintenance plan for all their floor cleaning needs and we can make sure the plan will fit in their budget. Residential clients also have choices - we specialize in steam cleaning carpets, upholstery, and area rugs. We also can help with a pet odor/urine treatment for their carpeting as we do the cleaning process. We can also help our clients protect their flooring investment with a 3M Scotchgard treatment. So as you can see we try to help our clients get the most out of their flooring along with protecting their investments that they have made in their flooring and in their homes with the use of our water damage restoration service.

"They showed up on time, and completed the work in about 45-50 minutes. It looks great and the smell is gone. I'll definitely hire them again!"

Les B on June 2021

Flooring sales and flooring installation, we have a showroom to help with flooring selections and designs. We also provide cleaning services and water restoration services to central Illinois. We offer services to residential and commercial clients. We are the premier choice for commercial and residential carpet, grout, and tile cleaning in central Illinois. Commercial clients can choose to have us construct a maintenance plan for all their floor cleaning needs and we can make sure the plan will fit in their budget. Residential clients also have choices - we specialize in steam cleaning carpets, upholstery, and area rugs. We also can help with a pet odor/urine treatment for their carpeting as we do the cleaning process. We can also help our clients protect their flooring investment with a 3M Scotchgard treatment. So as you can see we try to help our clients get the most out of their flooring along with protecting their investments that they have made in their flooring and in their homes with the use of our water damage restoration service.

"They showed up on time, and completed the work in about 45-50 minutes. It looks great and the smell is gone. I'll definitely hire them again!"

Les B on June 2021


Avatar for CONCRETE INK

CONCRETE INK

5.00(
8
)

CONCRETE INK

5.00(
8
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Concrete Ink originated in 2011 with a vision of providing concrete flooring solutions for residential customers. We began our foray into the decorative concrete flooring business with the coloring (acid staining), and polishing of existing residential concrete basement floors. Creating an artful finished floor solution out of the existing 4″ thick concrete substrate proved to be a perfect marriage of utility and beauty. Since that time, we have been installing, training and broadening our scope of efforts to include retail, commercial and industrial flooring solutions for our clients. The positive feedback and increased demand for our residential work validated our original premise, and opened our eyes to the infinite creative possibilities within our industry. Over the years, we have focused on honing our skills by seeking out and training with the best instructors and installers in our industry. Our continued commitment to expanding our knowledge has sent us to California, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Missouri, Ohio, Pennsylvania and Utah. Our client base now reaches across the United States, and we are proud of our reputation and results. We look forward to working with you soon! Contact us today for a FREE estimate

"It went very well. They did a good job and completed it efficiently."

Michael S on June 2020

Concrete Ink originated in 2011 with a vision of providing concrete flooring solutions for residential customers. We began our foray into the decorative concrete flooring business with the coloring (acid staining), and polishing of existing residential concrete basement floors. Creating an artful finished floor solution out of the existing 4″ thick concrete substrate proved to be a perfect marriage of utility and beauty. Since that time, we have been installing, training and broadening our scope of efforts to include retail, commercial and industrial flooring solutions for our clients. The positive feedback and increased demand for our residential work validated our original premise, and opened our eyes to the infinite creative possibilities within our industry. Over the years, we have focused on honing our skills by seeking out and training with the best instructors and installers in our industry. Our continued commitment to expanding our knowledge has sent us to California, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Missouri, Ohio, Pennsylvania and Utah. Our client base now reaches across the United States, and we are proud of our reputation and results. We look forward to working with you soon! Contact us today for a FREE estimate

"It went very well. They did a good job and completed it efficiently."

Michael S on June 2020


Brookens Wood Floors Inc

4.71(
14
)

Brookens Wood Floors Inc

4.71(
14
)
Customers say: Super punctual
1976 years of experience

In business since 1976 and locally-owned with seven professional and industry-certified employees. Owner is a charter member of the National Wood Flooring Association and currently serves on several committees. Participates in the SAHBA Home Show and Springfield's Adopt-a-Street program. 2014 NWFA "Wood Floor of the Year" winner in the restoration category.

"BUYER BEWARE! This review may be long, but it's worth the read if you don't want to waste $$$Thousands of Dollars only to be left with a mediocre floor!!! Don't let the 5-Stars fool you. Although the workers were quite pleasant and did a good job, the manager and owner is unreliable, rude and definitely not trustworthy. He'll tell you one thing in person, and then wriggle his way out of any verbal commitment he made with you. And that's only if he bothers to call you back! The job they did on our floors was ok but we had to have our walls repainted because of the marks and scratched the crew made with their equipment. And there were several areas that I had to point out to them that were definitely NOT satisfactory...including an area in the upstairs hallway where the topcoat was applied quite poorly. So, why am I pointing out areas to the professionals? Can they not see them for themselves? We were not aware until after the job was started that one of the workers was being trained. Now maybe it's just me but if I'm paying for a professional job to be done in my home...I want professionals doing it. My home is not a training ground where "newbies" can learn from their mistakes. They had to return to "re-refinish" these areas...which are still only satisfactory...not professional. We asked for an estimate on having our stairs rebuilt during the floor refinishing job his crew was currently doing for us in April. He gave an estimate and said it would be around July that the stairs could be done. I agreed to give the downpayment when we paid him for the floor job since it had not yet been completed. I asked if we could be considered for an earlier time if his schedule allowed and he said he would see what he could do. We waited until the middle of July and heard nothing back. After several months of our emails and phone calls NOT being returned, I was finally able to reach him to ask about the timeline for the stairs. HE TOLD ME OCTOBER OR NOVEMBER!!! He said he never put it on the schedule because we had not yet paid for the floor job and had not given him a downpayment for the stairs which I told him would be paid when the floor was finished. We had not paid him for the floor yet because the floor had STILL not been completed...and this was now JULY!! The crew had sanded into one of our existing floor reducers which had to be replaced (at their expense) and the rest of the floor had areas that needed touching up which was not completed until JULY (the job was started in April)! SO...DON'T ACCEPT ANY VERBAL AGREEMENT FROM RALPH. GET EVERYTHING IN WRITING OR YOU'LL BE SORELY DISAPPOINTED AND PLAYED LIKE A FOOL...WE WERE!!!"

Wanda B on August 2020

In business since 1976 and locally-owned with seven professional and industry-certified employees. Owner is a charter member of the National Wood Flooring Association and currently serves on several committees. Participates in the SAHBA Home Show and Springfield's Adopt-a-Street program. 2014 NWFA "Wood Floor of the Year" winner in the restoration category.

"BUYER BEWARE! This review may be long, but it's worth the read if you don't want to waste $$$Thousands of Dollars only to be left with a mediocre floor!!! Don't let the 5-Stars fool you. Although the workers were quite pleasant and did a good job, the manager and owner is unreliable, rude and definitely not trustworthy. He'll tell you one thing in person, and then wriggle his way out of any verbal commitment he made with you. And that's only if he bothers to call you back! The job they did on our floors was ok but we had to have our walls repainted because of the marks and scratched the crew made with their equipment. And there were several areas that I had to point out to them that were definitely NOT satisfactory...including an area in the upstairs hallway where the topcoat was applied quite poorly. So, why am I pointing out areas to the professionals? Can they not see them for themselves? We were not aware until after the job was started that one of the workers was being trained. Now maybe it's just me but if I'm paying for a professional job to be done in my home...I want professionals doing it. My home is not a training ground where "newbies" can learn from their mistakes. They had to return to "re-refinish" these areas...which are still only satisfactory...not professional. We asked for an estimate on having our stairs rebuilt during the floor refinishing job his crew was currently doing for us in April. He gave an estimate and said it would be around July that the stairs could be done. I agreed to give the downpayment when we paid him for the floor job since it had not yet been completed. I asked if we could be considered for an earlier time if his schedule allowed and he said he would see what he could do. We waited until the middle of July and heard nothing back. After several months of our emails and phone calls NOT being returned, I was finally able to reach him to ask about the timeline for the stairs. HE TOLD ME OCTOBER OR NOVEMBER!!! He said he never put it on the schedule because we had not yet paid for the floor job and had not given him a downpayment for the stairs which I told him would be paid when the floor was finished. We had not paid him for the floor yet because the floor had STILL not been completed...and this was now JULY!! The crew had sanded into one of our existing floor reducers which had to be replaced (at their expense) and the rest of the floor had areas that needed touching up which was not completed until JULY (the job was started in April)! SO...DON'T ACCEPT ANY VERBAL AGREEMENT FROM RALPH. GET EVERYTHING IN WRITING OR YOU'LL BE SORELY DISAPPOINTED AND PLAYED LIKE A FOOL...WE WERE!!!"

Wanda B on August 2020

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Floor Repair Companies questions, answered by experts

Luxury vinyl plank (LVP) flooring is a thick, high-quality vinyl that joins with click-lock edges. Unlike some budget vinyl flooring, it’s tough, easy to install, and scratch-resistant. While this means it’s much less likely to get damaged by your dog’s claws, it isn’t scratch-proof. Regularly trimming long dog nails reduces the risk of scratch marks and helps keep your dog comfortable.

If you have mold under your vinyl flooring, it’s recommended that you have it ripped out and start fresh. Mold isn’t something to take lightly and should involve a visit from a professional who can both test and identify the mold. If you’re determined to remedy it yourself, wear all the proper protective equipment—eye goggles, a high N-rated mask, and long, disposable gloves.

If there’s minimal buckling and it was caused by minor moisture damage, the planks may lay flat again once you’ve addressed the underlying issue. However, laminate floors that have experienced significant moisture damage won’t lay flat and must be replaced. If the issue only affects one or two boards, you can replace them yourself relatively easily. However, it’s best to call a pro if the problem is more widespread.

Although it isn’t recommended to use more than 1,500 pounds of force per square inch (or PSI) on delicate siding materials like wood and metal, it’s safe to use more than that on surfaces made of stone, cement, and, yes, vinyl. In most cases, you can use up to 3,500 PSI without any problems, though you’ll want to make sure to use a tip with a spray span that better disperses this pressure, like a green or yellow tip.

Many types of flooring can cover tiles, including vinyl, vinyl plank, engineered wood, carpet, and hardwood. The most common are various types of vinyl and engineered woods because of their versatility. However, as long as the tile floor is in good condition, you can install a flooring that fits your vision for the space. 

The Loami, IL homeowners’ guide to floor repair services

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