Illini Septic & Sewer

No my bathroom stools don't flush right now.

They were excellent as well. I called on a Saturday. They said if I come and I have to do anything, it would be twice as much. They suggested close to the weekend. They came out and did a nice job. They were very neat and put things back. That was a messy project. They did a very good job. He said I'd be there Monday morning at eight o'clock and he was. The one thing I had to do was I called, and it was a Saturday of course. I didn't get an immediate response and I had to call back before I moved down my list. I got an immediate response.

They were quick & very professional in their duties.

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The owner showed up a little early, which was just fine.  He was nice, personable, informative and very helpful.  He was efficient with his work and was done within an hour.  We will definitely use him again!

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We had a sewer line collapse in 2011.  Illini came and replaced the entire line from the house to the street.  Unfortunately over the
holiday we had a lot of house guests and we had a sewer backup.  Called a different company (who did a great job too) who came and cleaned out the sewer but indicated we  may want to have the original contractor look at the pipe to make sure we didn't have further issues.  Illini came out ran a camera through the line at no cost to verify that we did not have any issues and it was just a fluke.  They were wonderful.  Will definitely be recommending them to friends and family.
Thank you

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They are really nice people.

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Quick and easy, once they could arrive. Add says same day service, called on Saturday, they came on Monday

After heavy rains for a week we discovered sewage coming up in the basement around two of the drains. We thought it was street sewage at first, but quickly realized it was coming from within the house and getting worse by the day. After checking out some online videos of others with a similar problem, I determined there must be a blockage between the house and the street, and was horrified at the thought of spending $1000s to possibly dig up the front lawn to have a pipe replaced as others have experienced. I had never dealt with a sewage issue before, so I really didn't know what we would be facing.
Illini Septic and Sewer was a pleasure to work with. We set up the appointment, the gentleman came out and diagnosed the problem as a clog in the house trap, and he used his machine to take care of it quickly. He said this is a common problem we can expect every 10 years in an older home like ours. The service is reasonably priced, and the provider is personable, professional, and honest. I would definitely recommend Illini to others, and because of the service I received, I will no longer fear sewage problems.

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I've lived in a home with septic service for over 30 years and I have to say this is one of the most professional companies I've had here to do any work. The service was prompt and there was minimal disturbance of the lawn to gain access. The employee who came was knowledgeable about options available to us and made suggestions about maintaining our current system.

They were recommended by another plumbing company. Came next day to inspect problem. Repaired it the next week.

The service call was above our expectations

We had a reoccurring puddle in our yeard when we used large amounts of water. On a day off, I called in the afternoon, and the man made an appointment to do an estimate the following day. A couple of hours later, he called back because of a conflict in his schedule. To my delight, he offered to come over immediately instead, which worked better for our schedule. He came over, on time, with an assistant. They attempted to assess the problem, but were honest when noting that they couldn't be sure of the exact issue until digging. We made an appointement for them to return later that week. Upon return, they determined that we had to have a section of the pipe replaced. Later that afternoon, they began work, and finished the next day. The only issue I had was the giant mound of dirt they left behind. Because of the size difference in the pipe they replaced, there was a dirt pile 3.5 feet tall and 20 feet long. Eventhough some had to remin behind to compensate for settling, some could have been carried away. While the price was high, it wasn't higher than the service from another company. Both men who came were polite, helpful, informative, and professional. I hope we don't have to use them again (who needs more septic problems?), but we would.

He cleaned it,cleaned up his mess and was done in less than 45mins. He told me ahead of time what the charge would be and that is how much it was $160.00. Very nice man, very professional. Would reccomend them to anyone.