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"Joe and his crew did a major renovation on our master bathroom and a more minor update to our kids bathroom. Overall we were happy with the outcome, with some reservations that keep us from giving an A grade. The good: 1) Price and value were very good. We were happy with the extent of work done for the price paid, and all additions that came up in the course of the job were priced fairly. No complaints here. 2) Quality of the tiling and plumbing was good. 3) Joe and his crew were thoughtful. Since both upstairs bathrooms were being done at the same time, they ended up removing and reinstalling the hall bath toilet several times over the course of the work so that we would have an upstairs toilet to use in the evening. 4) Joe and his crew were easy to work with and friendly in all our dealings. The not-so-good: 1) Paint and drywall. It's fairly obvious where new or repaired drywall was needed in the master bath...just could have been a better job overall in drywall/painting. Also, wall paint was slopped numerous places onto door trim or other trim pieces; most of that was fixed at my request, but seems it should have been neater to begin with. Also, the spot behind the toilet tank in the hall bath was not painted despite my pointing it out 2 or 3 times; while it's not easily visible, it just isn't professional. 2) A mistake was made in installing the vanity in the kids bathroom; they failed to realize a 1" spacer was called for at the wall, resulting in an almost 2" overhang of the vanity top at the other end. I accepted it because fixing it would have required drilling new (additional) holes in the vanities for all the plumbing, which wasn't ideal either...I made the less bad of two bad choices. It's not terrible, but it's not right either. 3) General cleanup was rather poor. We regularly found nails and or screws on the floor at the end of the day, and several 2x4's with nails sticking out were left in my garage at the end of the job, along with numerous drawers from the original vanities which should have been removed."

"Dimitri did a very good job on our hallway. He managed to paint a very tight corner without getting any grey paint on our newly installed white trim. He has a very steady hand with the brush. The grey paint did bleed through the tape onto the baseboard trim in a couple locations but he made certain to repaint the trim and not just leave it up to us to fix. That was very professional of him.
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"They subcontracted the work.  Initial wallpaper removal was by local high school kids and was very slow.  Then one college kid who was even slower.  They finally brought in their pro who did as much removal in one day as the others did in a week.  Needless to say, the entire project finished late and missed a critical date.
The painters were very good where they painted except didn't seem to understand what to paint - I would keep pointing out areas out and sometimes they would include the area and sometimes they wouldn't.  Eventually a foreman got them to mostly meet the contract but it wasted time and caused me stress.  I felt like I was the foreman or contractor when I just wanted to write the check and have it done well and on time.  Sadly it wasn't done on time so all my furniture and electronics arrived before the work was done and ended up covered in drywall dust.
I also paid to have the woodwork cleaned and the wall plates matched throughout the house.  Both those were only half done.  They claimed woodwork just means window trim whereas I meant it to include all the wood.  I also had to go to the hardware store and buy and install a bunch of wall plates (which was not a big deal except I had paid them to do that.)
They also asked me to pay extra to clean up afterwards - I don't know of any business who does any job and then doesn't clean up after themselves.
I believe they have a good reputation, but if you use them make sure the contract specificies no subcontracting and be sure you and they agree on what is and isn't included in the work.
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"Good pricing, however there were a couple communication mixups. The owner, Peter, is very friendly and enthusiastic, however he was going to recommend someone to do some light electrical and so far he has not sent me the name. Cleanup was fine and the drywall work we needed was also fine."

"Did a good job and a nice guy"

"The job was done well and I would use them again if needed. If I had the opportunity I would have used them for interior as well. They were done ahead of schedule and came back and fixed a flaw that was not their fault even after being paid."

"Efram was professional and know what he doing and we are satisfied with his wonderful skills and Job done. But still my drywall need to be finished since he opened the wall to do his job And was told to request service for that. So far I am thankful"

We’re a locally owned and operated company with over 10 years of experience, that values honesty and integrity in all aspects of our business. We offer a variety of services that are customizable to each individual project. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!

"Installed drywall mudded and finished sanding. Great work, completed promptly. Would do it again!"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."