Best basement waterproofing pros near Galena, IL

"I MUST give a shout out to the ENTIRE staff that I have come into contact with at MidAmerica Basement (Davenport, IA)!! From the welcome packet to the final product! Every person at MidAmerica Basement (Davenport, IA) has played a part at putting all of my concerns to rest. Even the ladies who answered my calls were the epitome of amazing customer service!! The crew working on the basement waterproofing project at my home were VERY professional- knowledgeable- polite-and welcoming. I was able to walk around and view from time to time without feeling intrusive. Every question was answered and explained throughly. Thank you Mr. â Seal the Dealâ Chris; Mr. â Satisfaction Guaranteedâ Sam; Mr. â Get er Doneâ Guy Mr. â Just Amazingâ Jason and Mr. â Always Amiable & Amusingâ Alex. I just want to say I TRULY appreciate you all!!! Everything I asked for was 100% DELIVERED! Keep up the amazing work!!"

"I did not hire them but may do so if am unable to get Cincinnati Basement Waterproofing to perform warranty work. Rep was very professional, gave good recommendations and pricing."

"He did a great job. I would call him back."

"They were good. They were pretty fast and came on time. My overall experience with them has been good."

"The insurance money was in the bank in which the loan for the house is from.
My banker wanted a bid and a waiver of lien to be given them BUT John Fowler never produced one to me.
My banker also wanted receipts from Fowler and I told Mr Fowler that I needed the waiver signed and all receipts as he buys
any items.  Mr Fowler say OK, but he never signed till the very end and I had to hold money till he did signed it.
As for the receipts, never did he give me any but at the end, he took all at once to the bank to give to them.  I decided to go to the bank and get copies of the receipts but beat him there and so I got a copy plus he got a copy and the bank got the originals.
My banker was great on this as we went over the receipts and I went home and did it again, more then once.
What got me most of all was he kept asking my insurance adjustor what kind of money I was going to get and using my name saying I also wanted to know.  To me, he had no reason to do this, ever.
Fowler charged my insurance for saws of $200.00 and other items plus an account that didn't have any thing to do with me and had no proof that it was plus another account.  All and all, Fowler charged my insurance to pay him $2,588.17.  His bonus money and since he broke our hand shake, didn't get anymore bonus money.
Trust, no way, the work, fine but I had to hold back more money as he didn't finish a few little things that needed to get done and so I had to hold that money just to get his men back.
He said he hates lairs!   He needs to read a dictionary on what a liar is.   I will never use him again for anything and he asked me to allow him to inspect all my rentals as he does that to.  NOPE, can't trust him, hand shake or not, can't trust him.
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We pride our company on reliability, great communication, \nintegrity, and quality work. We are experts in our trade and will do our best \nto keep you as educated as we can on your particular task or project. We look \nforward to earning your business! \n

First Line Construction &Roofi is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.