Apple River Well And Pump Company

Worst company I have ever worked with. John made many promises that were never followed through. They destroyed my yard and took zero accountability. On top of that, all of their plumbing and wiring in the basement are crooked and look like like the work was performed by someone with zero experience. They were able to call us twice a day when they were looking for their check, but after they got paid, they disappeared.

Try to avoid these folks. They answer the phone and promise prompt service, but they also take advantage of you at a time of need. We hired them to replace our well pump when it failed. Called on a weekend and they did not show up until monday morning. I could accept this, but they required us to install new wire and other items that added over a thousand dollars to the repair bill. The wire and other items were in very good condition and when questioned, the folks said they required these items to provide service... Also, they promised they would send a new gasket for the well head. However, after they were paid I never heard from them again. So, find a different provider. Many exist in NW IL...