Best basement waterproofing pros near Lena, IL

"Matt was up front about the cost and understood our policy to obtain estimates from 3 companies before proceeding with work in our home. He itemized the estimate and explained the procedure and warranty. He was pleasant to work with! He did not require an hour of my time or insist that both my husband and I be present in order to give us a sales pitch. The price was competitive and not inflated to cover marketing expenses. I like that the company is family owned & local, and that the workers are employees, not sub-contractors. The men who did the work were efficient and we have had no water in our basement since the waterproofing was done. I believe the contractors who followed Acculevel's work were a little surprised at the materials used, and they had to adjust their plans somewhat, but all is good in the end. Thank you!"

"I know of no other contractor who has total customer satisfaction as his top priority like Mr. Flanagan does. He is absolutely the best.
My basement sustained ankle-deep water as the result of an outdoor basement stairwell drain that violently backed up because its circa-1951 drain line led to the street storm sewer (by design). That sewer was overcome with water during a storm in the summer of 2010 that featured a tornado in my western-suburbs area. Soon after pumping the water out of my basement with a mobile pump, the mess prompted me to (once again*) call Mr. Flanagan (*His crawlspace crew had done a beautiful job finishing my dirt-floor crawlspace with a concrete floor and wall insulation a couple of years earlier).
After the basement waterproofing project described in this review was complete, however, I was disappointed with the workmanship: The concrete work looked less-than-professional (out-of-flush with sump flange and the stairwell drain, plus way too many swirl marks and splattering) in the stairwell and basement's appearance areas. In short, it just didn't look like his business's flawless concrete job that was done in my crawlspace just years earlier.
Mr. Flanagan agreed. With no questions asked, he immediately had a different crew come to my home, tear out all of the previously laid concrete and drain lines and replace it with the workmanship that he would expect his crews to use in their own homes. The re-do of the project at least had met my high expectations for its cosmetics. And, of course, I hoped it was a sufficient waterproofing solution for my basement.
Fast forward just a few short years. Affter having perhaps sustaining that 100-year event with the Chicago-area rain storm of April 17-18, 2012, while my neighbors are pumping water out of their basements, mine remains bone dry. Thank you Mr. Flanagan and Crawlspace / Basement Waterproofing Solutions for a job (design and installation) well done. Your basement waterproofing solution indeed deserves an A+.

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"They repaired my cracks and he later discovered two additional cracks. The guy came back after giving me the quote and now I don't have any water coming in the crawl space."

"Our house had a water damage that ruined much of the drywall and floor on the first floor and the basement. For such a big repair job, I carefully looked up the reviews and recommendations from Angie's list and talked to 3 contractors that have the highest ratings. AOM was one of the three. David, the owner of AOM, quickly came to our house, assessed the damage, explained to me what need to be done, showed great empathy to our loss and current situation (having to stay in hotel waiting to go back to our house), and put a very competitive bid (about 2/3 the bid of another contractor). We picked them and signed the contract. AOM uses Trello, a cloud-based project tracking system that software companies often use, to effectively and promptly communicate task description and updates to all workers and house owners. AOM workers are professional, hard working, and friendly. For such a big project, expectedly there were some hiccups and AOM had to juggle ours with their other on-going projects. David kindly explained to me various aspects of the repair work and promptly fixed any faults that we identified. I became to completely trust David's professional skill and that he would treat our house like his. Several nights and weekends David came to work late so that we could move back to normal life as soon as possible. In the end, we are very happy with our remodeled house. I sincerely recommend David and AOM for any house remodeling and restoration job."

"I walked into my basement on Saturday afternoon to discover a pool of water on the floor.  Looking at the walls I traced it back to right above the window that sits below my kitchen sink.  I popped the paneling off the top of the window box and immediately saw that the galvanized pipe leading from the sink drain to the stack had corroded and a hole had formed.  Frantic because it was 4pm on a Saturday and I knew I couldn't use my kitchen sink or dishwasher until I got this fixed (no easy task with two toddlers to keep up with), I jumped onto Angie's List looking for a plumber with Saturday hours and a good rating. 
I called McDonagh and was told they could have someone at my place in an hour.  Todd showed up at 5:30 and immediately got to work.  Patrick (the owner) showed up with his son Nolan shortly thereafter to take a look and get Todd some parts off of his truck.  We gave Nolan a piece of the pizza my kids were having for dinner as an apology for interrupting his Saturday too.  Patrick came back with a price estimate that seemed fair to me for emergency short-notice service on a Saturday night.  Todd replaced the entire section of pipe from the sink drain to the stack and was finished and out the door by 7:30, leaving us with a fully functional kitchen again. 
Huge thanks to Patrick and Todd (and Nolan) who really saved the day for us.  These guys are absolute professionals and really saved us from some major inconvenience.  Would absolutely recommend and use them again.
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We pride ourselves on being the best Waterproofing company in the area. \n \nWe've built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, and competitive pricing. \n \nBeing a screened and approved professional gives you the peace of mind you need to allow us to give your home the attention it deserves. Call us today and let's get started!

"Great job. We live in a wooded area so the roof gets pretty messy.
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Welcome to Service One Contracting Inc. We are excited to exceed your expectations. As experts, we will handle your needs with the high quality expertise that your home or business deserves. We offer competitive prices and customer satisfaction is our number one priority. Call us now! \n

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Had draining issues in the basement they came out explained the issue and fixed it for me. Super professional and good people"