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"I have severe health issues and they came immediately and in less than an hour my air was back to normal. Great friendly service"

Barbara T on June 2024

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"I have severe health issues and they came immediately and in less than an hour my air was back to normal. Great friendly service"

Barbara T on June 2024

Gas Logs questions, answered by experts

Most gas companies and utilities brokers will send a technician to relight a pilot light, but this may demand a service call fee. Contact your local gas company to inquire about available pilot light services. If it’s a no-go, just follow the aforementioned steps and light the manual boiler’s pilot light yourself. 

It’s no secret that natural gas differs from propane, but you’re in luck—licensed plumbers can also install propane gas lines. When you speak to a gas plumber near you, be sure you specify that your project will be for propane gas, not natural gas. Propane lines are slightly different than natural gas lines, so clear communication is key to ensure that your project is completed without a hitch. 

Not all gas fireplaces need a chimney. If you install a ventless gas fireplace, it will release low levels of combustion byproducts back into your living space (instead of pushing them outside through a chimney or vent). Ventless fireplaces burn fuel efficiently, so the emissions are minimal—but they could bother people with allergies or respiratory issues.

In North America, pipe measurements are listed as the nominal pipe size (NPS). This measurement refers to the outside diameter. As an example, a 1/2-inch copper pipe has an outside diameter of 5/8 of an inch. If a hardware store lists a pipe as having a 2 NPS, it means that all the pipes with this measurement have a 2 ⅜-inch outside diameter, regardless of wall thickness and inside diameter.

If you're connecting your gas line to appliances, the pro doing the work may recommend flexible corrugated stainless-steel tubing (CCST). Polyvinyl chloride (PVC) with high-density polyethylene (HDPE) is another relatively inexpensive material commonly used for residential pipes. Ultimately, you'll need to find out what is permitted based on the code requirements in your area.

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